Wolfchase Hyundai Review

Shawn Hall did an awesome Job, he was very knowledgeable and sincere about the company.
I love my 2020 Santa Fe. He s my car man for sure!! Thanks!!!

Sandra Glover was my salesperson. She was awesome!!!! She not only was able to find a good reliable vehicle for my family, but she was also able to get me the best rebates as well. Thank you Sandra

Joanne, in the service department, has in depth knowledge about car service and really goes above and beyond to find the best resolution for maintenance needs.

I had one of the best experiences ever in buying a car from Wolfchase Hyundai. Everyone from Shanon, Rico, Tony and Denice. Lyn Webb is who I dealt with directly on the sale he went above and beyond. He answered all my many questions and was very patient as I made my decision. I would recommend this dealer to anyone wanting to purchase a great vehicle.

Today I was @ Hyundai Covington Pike and it was a bad experience

My oil change/lubrication was a great experience. The work was done quickly and expertly. My service specialist, JoAnne Gooden is always professional, friendly, and provides outstanding customer service.

Joe Wilder is probably the best car salesman I ve met. He really did a great job. He let me test drive everything I wanted to try. He was very open to my wants and needs. He s an all around great guy. Not to mention, Ms. Deniece Senter was great as well. She s a really nice lady and helped me get the warranty and coverage I needed. I want to give a HUGE thank you to these 2 people for getting me out of my 2013 Hyundai Elantra and into my 2018 Hyundai Elantra GT! I love it so much!

I recently bought a Hyundai Sonata 2.0T Ltd from this dealership and my complaints so far.

1). Promised one price but charged something else.

After negotiating the price for their high end Sonata Modal, I was told that I can pick up any color or vehicle that they have in the lot. When I picked up a black color vehicle, they increased the price by $250. When I chose another white color vehicle, they again increased the price by $250.

2). They charged me a documentation fee of $599 which I thought to be very high and this fee doesn't include tags. I have to go to DMV and get the tags and pay for it.

3). Service Department Issue.

I have called their service department and inquired about Android Auto update. I was asked to come the next day @ 7am to get the update done. I was told that no loaner car will be provided and to get the shuttle vehicle I have to wait until 8 AM. So, I asked my friend to follow me to the dealership and pick me up afterwards. After I reached the dealership, I was told that they have a problem with the software update and they can not do the update on my vehicle. Total waste of my time and I have to make another trip to get the update when it is available.

They seem to be having good inventory and choice of vehicles but have to improve on the service.

I give this place 5 stars. Shannon was an Amazing, huge help! So patient and the smile never came off her face, everyone here is so nice and pleasant, I loved the atmosphere! Will definitely be back.

Great service! Joanna went over and beyond to help me today and it was truly appreciated! This is my second Hyuandi and I will definitely remain a customer.

From purchasing a car to the service center, I have had only good experiences.