Paul Westphal

Review of Wolfchase Hyundai

I first brought my car in December 2019 to Matt, t...

I first brought my car in December 2019 to Matt, the serviced advisor at the time, with the complaint of a dull rattle in the front suspension, when driving over unevenness or potholes. No remedy was found, but I then wanted to get an alignment done. It took 4 visits to finally get it accomplished, since it was found your alignment instruments were faulty. In the process, the air suspension was totally out of norm, which made the car jump sideways going over road problems. That was finally fixed by taking the car to an outside firm for alignment.
What has never been repaired is the original problem of the front end suspension, when driving over a road problem, when the DULL RATTLE occurs, With a tight suspension, there would be a thud, but not successive thuds. To me, it means there might be a problem with front air cylinders. When I brought my car to Matt, I had less then 60 000 miles.