The perfect shopping experience for the fictional consumer.. Awful. Very little pottery, what they do have is urban Garden Nursery prices at least. A mix of Chinese crap and boutique wrapped " why do I want this" $$$ junk. The food section? Really? Potatoes chips? Looks like it has been sitting there for sometime, my advise any food item, check the expiration dates. Some kind of over price peace frog shirts, kitchen ware like pie pans, oven pans, but only one item on a barren sparsely shelf, if you are lucky 2 items, that is all priced higher then most anywhere else. The Big Lots kitchenware area is better stock, same items, much lower prices. This is what I mainly remember, the rest isn't worth the effort to even to recall. At about 10 minutes I started looking at my watch, by 25 minutes, we were heading out. Offering a XX percent off one item coupon aka Michael or having to price match every item you look at tells you what this place is all about, not worth going to, let alone going out of you way to get here. Real bargain outlets don't price match, their prices are low to being with, Ollie's Bargain Outlet comes to mind. Food? Chips, wine? MEH, I would check the expiration date on a perishable item. This stuff isn't flying off the shelves from what I observed, World Mart has the range in wine, better prices, or try the CW Cheese Shop. Claim to fame, Pottery, salt pottery, wine, silk flowers, award winning framing, French restaurant? Ah, looked like a lot of silk flowers, have zero interest in that stuff, eats up plenty of room. Award winning framing? When? How often do they award that? Who awards that? Picture framing isn't rocket science and frankly Michael's, especially is a better deal. The wood frame is pretty much standard stuff, cutting a mat isn't rocket science and cutting square, tight fitting corners is easy, fast with the proper equipment. Most consumers pick the style, color of their frames and mat color to match. I can't image a tourist come here, dropping a print off, then another trip to pick it up. But as slow as things are maybe they can do this in less then an hour? Who knows? The salted pottery supplied to CW was token at best and frankly from remembering about the same CW price. What is up with that? Isn't there a middleman cut missing here? As for Bon Au Pain, the restaurant, cough, well if you like $6-$7 cold meat wraps, the Bologna wrapped sandwich of the yuppie generation, knock yourself out, Bon Au Pain is nothing more then a mall food court franchise, they have one over at MacAuthur Mall. These minimum wage workers act like that want to be somewhere else at this one. They have an odd attitude, like, some inside joke going on. Go to the Cheese Shop in CW. It all shows you the lack of understanding of what the old Pottery's appeal was to the millions. This whole strip now looks like every other urban eyesore, the prime example, over on Route 199 bypassing Williamsburg. After a while you just become numb to it all. This is right up there with people building Mac Mansions, guess you would label this new Pottery "Mac Mansion Retailing", sigh. Too pretentious, no bargains, lack of inventory, lack of diversity,full of junk, lack of true Outlet prices, no I don't believe Prime Outlet stores are true outlets, nor bargains, they aremore of company stores under an Outlet Banner, try Ollie's Bargain Outlets to see the difference. We will not be back to the Pottery, not back to Williamsburg. This is not the place for the savvy, price sensitive shopper. The old Malone Pottery was the draw to us to visit, to go to CW, the old Pottery went to the grave with the self made man who created it, may he and his creation RIP. A sad end. Totally amazing a few people could destroy a man's life time work.
Excellent customer service, very friendly atmosphere. Will be coming again
Appeared to be restocking, bare shelves and no customer service.
Not crazy about the remodel but time never stands still in that sense. You can still find some great deals if you take the time to look. I always walk away with a few buys. All in all it s a nice relaxing walk around. In a nice clean upkept atmosphere. I recommend to put this place on your itinerary. Especially at Christmas time.
Hadn't been there for almost 30 years but still such a treat.
I started going to the original Williamsburg Pottery over 30 years ago and loved it. What is there is a major disappointment to those of us who know how it use to be. Never stop there anymore and I'm in Williamsburg at least monthly.
Love the Pottery shop but it seems there were more choices before they moved into the new buildings. It's still fun to go through and check out all the fun stuff. It's still a must see if you are in Williamsburg
40 years later and my how times have changed. the old barn was funky and cool and always a mess but great fun. this new version is thoroughly modern and shiny and reeks of big investment. we found some things for our garden back home but the fun of shopping has gone with the wind
Enjoyed browsing the clearance aisles and the many different varieties of stores in this location. Was really fun time.
Almost nothing here anymore. I miss the days of the old pottery. There were actually affordable crafts, unique items, and things I would WANT to buy. It was also better organized. This store makes me dizzy trying to find anything.
Intresting place to stop in Williamsburg, right off rt60. Large selection of tourist stuff, clean bathrooms and lots of parking.
I miss the old pottery, but you can find some good deals.
Well let s just say they couldn t leave well enough alone. It was better the way it was
I enjoyed my visit there. Not sure why it was not busy because I thought the items there were reasonably priced. Place was clean and the workers there greeted me when I came in and another asked me if I needed any help. I would come again on my next visit to town!
OK...neat, clean, plenty of parkjng, wide selection of stuff.
So much choice. A fun place to pick up some cool and different things. I was pleasantly surprised to see high quality food items from my Great State of Maine. Try anything from Stonewall Kitchens, you'll love the quality.
Less selection than the old pottery and prices at the old pottery were much better. Very disappointed to find out that the mat board cutter is broken and not likely to be repaired. I will be taking my framing elsewhere now.
Was too big of a space without having more items to buy. The prices were a bit higher than I thought they should have been for the type of place it was.
Sad Ghosttown of it's heyday. Shelves are Empty, repetitive stock, apathetic, rude employees. Very sad. We visit here several times a year, hoping for some life or resurgence....always disappointed...but the fond memories of bygone days across the tracks will keep us coming back...until they shut their doors for good.
A few good deals better then the last time I was there ,still miss the old one
What a disappointment... the old store had so much more character and the factory tour was great. It appears that they are trying to be an upscale Jungle Jim's International Market in Columbus, OH or West Point Market in Akron, OH. Too bad they carry cheap stuff now.
The Pottery is NOT like it use to be. I have many memories of the old pottery.
I think all the positive reviews for this place must be fake. This place is sad. It's empty and everything is of poor quality.
This place is definitely not what it used to be it made real nice buildings out the front and everything but they don't have nearly the amount of stuff that they had in the 70s and 80s it's sad. This place probably won't be around much longer
Great prices for plants, especially succulents and other indoor plants. Less impressed with the prices of pots and planters, and they still do not sell soil. Staff are friendly and helpful.
Love the cheap prices on home goods but selection wasn t as much as I thought due to Covid
I really miss the old pottery but all in all, I enjoy poking around here to see what I can find.
We shop here every year at Christmas time and always seem to find something new. Friendly people who inform us of items that are on sale even when we don't realize it, which is a bonus when we get to the register.
Was such a disappointment..... :-( very little pottery...... expensive
Visiting since 70's. "Come for the memories, leave because they've gone" sad
Visited during the Asia Festival. A lot of excitement and energy, and a lot of selection to shop from with decent deals.
We went here while on vacation over Christmas, and was extremely disappointed with the entire place. I'd been there about 15 years before, and loved it. Not now !!! It used to be in a large warehouse-type structure, and a really cool place to go into. NOW, the goods are separated into their own buildings, everything's new, and the prices aren't good !! :-((
They do not make pottery any more. The pottery has been outsourced to china. The store is just stuff you could find anywhere, like walmart. Very, very disappointing. I think the name of the store needs to be changed and local tourist and convention places need to take this off of the local attractions. The staff seemed tired of trying to explain to folks why there wasnt any pottery. And folks, including myself left empty handed. In response to your response, yes, there were pitchers with 80th anniversary but thats it plua a few toothpick holders. How can you have an anniversary when you dont even produce the pottery that williamsburg pottery is famous for? Your own staff said the pottery was now being made in china because the city didnt renew the contract. And yall had to destroy all the left over pottery because you didnt own the patten. If you dont want people to know the truth, perhaps you should train your staff who repeatedly had to explain why there wasnt pottery. Its completely false advertising.
The old pottery across the railroad tracks was the best it was more to choose from and it attracted a lot of people. They use to have bus loads of people from everywhere to shop there. The new building is nice but its pretty much boring nothing exciting like the old one was.
Because they lie and refuse to pay you back for a mistake they made so I love to tell every one how the poftt
Large variety store with everything you can think of. 10% veterans discount on most things
Too much merchandise. Hard to look at everything. Prices are average. Some good deals. Kinda out of the way. Not near any touristy areas. I would say go and check it out if you've never been.
Very nice, organized, clean, but prices are high.
The stores has a nice selection of everything. From kitchen supplies to all different types of spices & seasonings. They have the cutest bric-bracs..
This place is kind of like a strip mall with unique items. Personally not my cup of tea but worth a look.
Shame how far this place has dropped. Mostly empty.
The pottery is now just an outlet mall. What a disappointment.
I too loved the old pottery from years ago.. My husband and I went to Williams burg this past week to see the NEW pottery. Big disappointment. We got concerned when we saw the empty parking lot. I love candles and was excited to see the new candle section.. You must be kidding me. Sorry but it was nothing like the old pottery... Way over priced and the selection was very bad. Cheap candles with cheap smells. I hate to say this but this place is not going to last long at all... What a shame.
It's a ghost town right now. Inventory was sparse at best. Staff seemed melancholy and depressed to be working. Not what it used to be. Hoping it will bounce back.
Newer buildings with very few people. We almost drove past it because it was not what we were expecting. The 3 buildings have limited access, 1 door for entrance and exit, so parking was either at the start or at the end of the buildings and you walk back.
I enjoy coming here to find unique foods! But you'll find great items at wonderful prices! I love coming here to find gifts!
Skip it never going back not the same place it was before. Has been several years last time there. I guess when it became a little strip mall gone downhill.
Not as awesome as the old pottery but a great place to shop.
The place is not what it used to be, not worth the time
Went for the outdoor pottery. Nice sale and selection...Very nice staff...
Lots of great deals, great selection of wine and wonderful customer service!
Nothing the the old pottery factory, but still can find a deal or two.
A disappointment. Too expensive. The original pottery was an adventure . Spent many hours shopping the old pottery and always buying unusual items.
Not impressed, couldn't find anyone working, when we did they acted like we were bugging them.
Friendly and helpful staff. Large selection of items
Used to be the best! Now it seems to be failing. What's left is still good.
Had a wonderful time at Williamsburg Pottery. Enjoyed the Food and Wine festival. Made several wine purchases too! Lots of great values and will go back soon.
The pottery used to be a fun, interesting place to pick up reasonably priced items. Now they seem to be trying to be an upscale shopping experience. Their selection is still large, but prices are higher, it's just not "the pottery" anymore. There were 5 or 6 cars in the parking lot, shops were empty.
Great place to be. Definately not like the old pottery but very organized and a pleasant atmosphere.
Great looking buildings. All merchandise is spread out thru 3 buildings, but could be in 2 with plenty of room. It is on the same line as a Christmas tree shop
Skid Row is back and amazing deals You have to stop in found some really cool decor for half price
I grew up looking forward to vacations in Williamsburg so I could go to the pottery. Yes, the pottery is entirely different now, and yes, I miss the familiarity of the old dilapidated mixed matched buildings, but COME ON GUYS.... There is nothing that I saw that merited the "one star" reviews. I just spent a couple hours at the new pottery and TOTALLY enjoyed myself. I found some great deals and I received EXCELLENT customer service.
Nothing like it used to be. Miss the bargains we used to get here
I haven't been here in years nice remodel alot of nice stuff there and wine wine wine I will go ba k again
I read the reviews but I had to see for myself ill never be back here again
Not one piece of pottery in 10k square feet. Lots of other stuff and some good prices.
So sad I use to cone here for years starting in 1974 it's not the same. Black Friday mostly empty parking lot.
The original Williamsburg Pottery of thirty years ago had character and sold a lot of locally crafted items. Today, it s nothing more than a large strip mall selling items easily found elsewhere. My wife and I were disappointed to see the changes and won t be returning.
Went to twist balloons for their Asian festival. Great family fun and I enjoyed myself as well and have since I was a little girl. My family loves the upgrade and enjoys stopping in whenever they are in Williamsburg
