Ben Ivy - Outstanding knowledgeable, straight forward and honest. Truly an enjoyable car buying experience. I would definitely refer Ben to friends & family!
Tony - Outstanding experience in the Finance Office and over the phone to finalize the deal and secure the rate & terms!
My wife and I were in the Charlotte area visiting our daughter (we live in MN). Had a leaky seal on our differential. Stopped at Williams to get the vehicle checked out. Williams went so far beyond my expectations that I would recommend them to anyone. Excellent service! Excellent people! Excellent communication! Phenomenal customer service! Absolutely no complaints.
If you re searching for a new vehicle, I would highly recommend going to see Pat Foy at Williams GMC. He and Mike made my purchase easy and enjoyably. Not only did they give me the best price and a lifetime warranty, Pat kept me updated through the delivery process. Great transaction and great people to work with. Thanks again Pat!
In shopping for our next family vehicle, we had been to 5 dealerships before going to Williams. We had THE BEST experience here. Greg and Michael were AMAZING and such a breath of fresh air in what can be a very stressful process. Greg helped us find the vehicle we loved and Michael did everything he could to get us the best deal possible. They say they are a family run business and that they treat their customers like family. Well, that s not just a line... it s true. What an amazing place to buy a vehicle. We will definitely be customers for life!
This is the second new vehicle I bought from Williams GMC, Mike is my sale again, the buying process was pretty good. I will buy the next car for my parents in the future and will consider the Williams as my first choice again.
This was the best car buying experience I have ever had. Katherine Donovan and Tony Bryant made the process so easy. We drove an hour and 45 minutes to this dealership after having a not so good experience at another dealership. We had an appointment at 6 pm and mind you they closed at 7. Katherine and Tony stayed to make sure we got exactly what we needed and on top of that they were so pleasant and didn't make us feel rushed at all!! Their prices are truly the best around and Katherine was upfront and transparent from the very beginning. I also work in sales and it is often times hard to "sell" someone who sells for a living but Katherine had me sold from the very beginning with her open and honest communication. Tony made the discussion about money fun and easy - often times that part of the conversation is the hard part and Tony's great personality made it super easy. Williams Buick is lucky to have these 2. I am only giving them 5 stars because I can't give 10!!
5-27-21. Dealership exceeded my expectations. This may be long winded.
After reading reviews of several GMC dealerships I called and made an appointment with Gene Simmons. From what I saw he had the best ratings. Gene was polite and courteous over the phone. He answered all of my questions and had time to see me around 11:30.
When I arrived at the dealership, Gene had the vehicle we were discussing (Sierra AT4) waiting in the vehicle delivery arrive for me to review and drive. After the drive there was an elevation trim that I wanted to look at as well. Gene insisted we take the Elevation for a drive to compare with the AT4. After this I did settle on the AT4.
I had a paid off vehicle to offer for a down payment. They gave me a offer that was above what I had thought I would get for my vehicle.
Now comes the financing. I feel I was given a fair offer.
Tony Grant did a great job with all of the financing paperwork. I was only in the finance office for about 45 minutes.
This is one of the fastest car deals I have ever done. From pulling up to the lot to leaving with my new truck took around 3.5 hours. This included a thorough overview of the truck and how to operate the vehicle after the purchase.
Thank you Gene and Tony. You have earned a customer for life.
Drove over 4 hours for a great deal on a BMW Z4. The entire trip, I was concerned the car would be sold while I continued the drive to Charlotte from Jacksonville. Kristen did a great job reaching out to me by text answering my questions and keeping me updated on my drive there. 30 minutes away, she CALLED ME and stated I have your car pulled up front and Mike T (salesman) will have it ready for you. Upon arrival Mike was very professional and NOT HIGH PRESSURE. He gave me ample time to look over the car on my own. The price was much better than I was seeing closer to home. I arrived at 6 and they closed at 7 but you couldn't tell it. No one was rushing me, and Mike T and his F&I man Mike W stayed after and closed my deal quickly and efficiently so I could begin my 4.5 hour trip back home. South Charlotte, you are fortunate to have this dealership in your area. A great team!
I had a great experience the moment I walked in. I did not have to wait to meet with anyone and Greg took great care of me. I told him what I was looking for and he showed me my options. When it came down to making the decision and signing the papers, Greg really took the time to make sure it was the right car for me which I genuinely appreciated. I have since recommended him to friends and colleagues of mine. The financing portion was quick and painless. Tony and Greg are two of the nicest guys I have worked with, they really care about your experience and it shows.
My husband and I are so pleased with our experience at Williams Buick GMC. You can tell the staff really enjoy their jobs and connecting with people. Tyler was our salesman and I cannot say enough good things about him. He was so easy to talk to and eager to help. He has a such bright future ahead of him! Tony was a pleasure to work with as well. He set us up with an affordable warranty plan that makes sense for our family. We left feeling taken care of, which is very refreshing.
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