Wheelgate Park Review

Went on tuesday 23rd july my 4 children came down suddlenly with vomiting and diarrhea after being in there water park. have contacted with my concerns and been ignored also other children were poorly that day or day after in the same trip that i was on. Not happy with how its handled. Cause for concern

Plenty of entertainment for kids 3 to 13 anything out of these ages the rides will be either too big or too small . We had an annual pass and it's great value for money.

Loved the birds, great show, very informative. Would see again

Amazing place to take the family, especially toddlers.

Large variety of attractions and the best soft play area I've seen. Very child friendly. Only negatives is the run down appearence; some cleaning and paint would mage a huge difference. The effort put into the halloween decorations is very impressive!

Terrible. My family (8 of us with 2 kids) had planned a day out here after hearing good reviews. We ended up going to White Post farm instead as the front gate staff at wheel gate would not allow my mother and her partner in without a child present. Whist I understand the safeguarding concerns, I do not agree with insinuating that my mother and her partner were there for inappropriate reasons just because we did not all arrive there at the same time with the children. They told them they had to wait outside until we all got there until they would let her in. My mother and her partner were naturally very upset, offended and shocked at the insinuation of being there for predetary reasons and called us to say they were not happy to now pay to get into a place where they had been treated this way. I was also very upset to hear about this and it ruined what was supposed to be a special family day out. Luckily white Post farm if next door and we tried to put the terrible experience of wheel gate behind us and had a great day there.

I am disappointed to see so many mediocre reviews of Wheelgate. I really think, that for the money it really is good value for money and I ve always thought that. Yeah, I do think there s an element of it s end of season so we won t fix our broken toilets and drinks machines, but at the same time I think they have really really worked hard to improve the place. There was a great robot character who was really really funny even for adults. There is a wide array of well looked after animals; there s lots of fair ground rides; there s two fantastic indoor play areas; there s reasonably priced food (it ain t Michelin star quality but come on... is that what you really want when ya take ya kids out for the day?) The staff are friendly and helpful and there are some absolutely fantastic park and play equipment... not to mention the wonderful sandpit. I m not being paid by Wheelgate to say any of this, I just think that people need to realise that the place has lots and lots of things to do and it s a really fun day out... there s even a really well maintained water park! I absolutely think the place deserves a lot more credit and people should be grateful there s such an awesome place for their kids that is a lot more reasonably priced than it s competitors. Can t wait to hopefully come for the dinosaur event at Halloween.
Give the place a visit.. you won t regret it x

Plenty to do for kids of all ages. It is better suited to younger kids but my 12 year old still had a great time

Not for children 10 and older in my opinion love seeing the animals though and staff were great.

It's the best place for a day out I have been for a long time . Really good value plenty to do .highly recommend

Really Fun day out loads to do aimed at kids great for family's has a farm and waterpark plus loads of rides

had an amazing day here plenty for my 2 boys to do had loads of fun

Grandson loves it here, plenty to do inside and out...cannot wait for summer and nice weather to try the outdoor water park

Absolutely i recommend going here for a fun pack day out (take a towel though)

First time visit, loads for 6 year old Seth to do but very little there to entertain 1year old Clover, food average, map of the park given at entrance is not very good to find your way round with, found things much better by just wandering around. Water park was the highlight of the day, but had really had enough when the time came to leave and get back on the coach! If or when we go back I would definitely go by car so that we could choose when to leave rather than spend time waiting around for bus time to come around, as once the kids have seen everything and done the water park, there's little to keep them interested

The place needs a revamp as it looks tired, staff look miserable also. It's a same as it is a lovely day out but I feel no investment is bring made to update it.

Staff rude and stand in way of wheelchairs, staff sat on floor eating dinner blocking doorways, toilets dirty, disabled toilets to small and dirty, pathways uneven and dangerous for wheelchair users, doorways and flooring in buildings uneven to the point wheelchairs tip in places that should be disabled friendly. Tropical area has five butterflies a couple look like there dying. It started raining staff shut rides and then majority of the staff went home. That rubbish we left after half an hour complained and they offered nothing but rudeness. Absolutely disgusted

Staff were really helpful and seemed to genuinely enjoy their work!

Kids definitely got there money's worth a bit pricey for adults should but a little less to get in as it's mostly for kids.

Great for kids but very very busy as so popular. Not cheap to get in but inside prices are reasonable. Toilets are dreadful though

Kids had a fab day playing in the splash park and looking at all the animals. Xx

Obviously, it's not quite the same, as parts of the park aren't open. Staff here are lovely and they were taking temperatures on the way in. They were advising people to wear masks and reminding people to wear them inside. However, I had hoped that they would not be allowing masses of people in but that was completely wrong. We were able to socially distance ourselves but there is one particular area around the animal compounds that could do with changing so that people don't have to cross paths on the way out. They have sensibly put arrows and a one way system in place in the reptile house and that seemed to work well but I noticed a family not bothering to wear masks in the small animal house. Such a shame that people ignore these rules that effect us all. Could they have someone Monitoring this?

Overall, we enjoyed it but it was limited because we are generally cautious about using play equipment etc.

I've been there a few times, i'm not happy about the pricing system the cost of entrance depends on your size which ment that the cost for my children was the same for adults..also prices have increased each time ive gone there....but they offer great deals on Annual passes and compared to other theme parks Wheelgate is still the cheepest by far and for what you get for your money is 5 star...i have only gave it 4 stars because of the pricing system but overall Wheelgate is on top of my list to visit again very soon

It was amazing. Had a really good day. Loads to do. Well worth another visit.

Small but plenty to keep 2 year old entertainment for day

Excellent for the young ones but not for thrillseekers

Also in busy periods bring your own food as the restaurant get packed very quickly.

Most of it is very run down and the toilets at the back of the cafe were in poor repair the water park section and large wooden play area are good though

The children love this place,plenty to do and lots of animals to see.
Entry price good too.
Lots of picnic areas.

Love this place fantastic day out for kids and adults

Lots of "out of order" signs. Indoor area near gate was too hot and not lit very well. Ladies toilet had a pile of puke in the doorway. I hated it, but kids liked it!

Great day out for the kids. Sunny or not there are loads of activities to keep the little ones busy

Nice place for little ones. You can virtually spend all day here. Only thing I have with this place is their height restrictions. Most of the rides starts at 90cm and they are very strict then again they charge 3.99 for unicorn ride (pony ride) no height restriction as long as you are 2 year old. Rides should start at 85 with parents accompanying with children.

Beautiful weather made for a really enjoyable day lovely surrounding plenty of children amusement and animals weather made the water park excellent highly recommended when the sun has got its hat on

Very disappointed. I could not, in good faith, recommend this place. It is run down, unkept. The toilets were mostly closed, those that were open were filthy. The food was greasy and not very tasty. The staff clearly did not want to be there, they were unfriendly and miserable. Some of the rides were closed and this was in the middle of the summer holidays. The water in the water part was very dirty, I would not allow my son in there for fear of him getting sick.
All in all it was a poor experience and we won't be going back again.

Love this place, I personally try and go in quieter times including once going on Boxing Day. You can easily spend a whole day here and both my daughter's (2 & 6 years) go home having had a thoroughly enjoyable day. You can guarantee a good night's sleep for everyone afterwards. Great value too when you consider there are petting zoos that are just as expensive (compared to off peak prices).

Took my 2 and 3 year olds on Easter Monday.
It was very busy but the place is big enough that it wasn't a problem.
My kids loved all the different play areas, especially the mini town and the trampolines.
I would say the water park is more suited for older children as my two were unable to use the slide and unfortunately there was little else to do at that part for them.
We found the staff friendly and helpful. The park was clean and tidy.
Food a little expensive but we had taken a picnic.

This is great for little children its inbetween sundown and bigger theme parks. Lots for kids to do and also got a farm. They do special events throughout thd year and have a big pumpkin event for Halloween coming up. You lay to get in then More

Nice day out. Plenty for the kids to do indoor and outdoor

Great day out for family with primary school age kids. Could have played on the indoor and outdoor play areas all day. Also enjoyed the animals, train ride, small rollercoaster, bumper boats and bouncy air cushion.

Very dated in places but fun park with plenty to keep the kids amused for a day.

fantastic park, our 4 year old really enjoyed this place, full day with little ones

Great for kids, brilliant water park we were lucky with the weather

Its cheap to get in here but to be honest isnt worth anymore money. Were never any blue mats to use on the water slides as kids pick them up and keep hold of them yet when our kids had been on a slide (when they finally got hold of a mat? the park staff took the mat off them telling them they had to share them. We were there 4 hours and the kids went on 2 slides for this reason. My husband cued for over an hour to get a bottle of water to be told they had run out of cold ones so this one was luke warm. The little shop had already sold out of ALL drinks. This was at 10:40am. Very dated 'theme' park in desperate need of a revamp!!!!!

My children love it here; water, rides, animals, play grounds.
Plenty to do for our 6 year old.
Plenty of places to sit and eat. Restaurant does get busy so best taking your own food.
Large water play area.
Be aware with small children that there are pretty strict height restrictions on rides - never thought much about this until visiting other settings that had the same rides that allowed our 3 year old on.
A good family day out

The kids had an amazing day even with the heavy rain. Highly reccomend for all ages.

Great place to take the younger children with a wide range of activities and rides. Easily enough to occupy the entire day. With a fantastic waterpark, Maze, aminals, assault course, slides, boats, rides, soft play, sand, crazy golf, Fort to train, there is something for everyone. No long queues, very clean, staff lovely. Have held a duel annual pass for here and sister park Twin Lakes. Highly recommended

Nice place for the kids lots to do. Toilets a bit horrible at the beginning as have no lighting and quite grubby.
Staff generally friendly and happy to help.
Would go again.

Great value with plenty to keep the young ones occupied

This is a lovely theme park with so much to do. My family spent the entire day here and still didn t get around everything. There s rides, picnic areas, a massive adventure playground, lots for toddlers and little children to do. There s also the biggest splash park and soft play I have ever seen. The bird display was excellent and I found the staff friendly. Unfortunately some of the rides need a bit of TLC. Some had bits broken, some of the rides had no one to man them and some could have done with a lick of paint and a clean. I was also a little disappointed with all the games and wind tunnels that you had to pay money for. It made it it a little bit cheap and money grabbing. I would definitely come back and if you live nearby it s worth buying a family ticket.

Great for little ones, indoor and outdoor play area is fab!

Great fun, good rides, things to do indoor and outdoor, gorgeous animals.

Children's theam park.. hot food & drinks available, gift shop..there's a reptilian house..a few goat's outside. .can buy food to feed the goat's (very friendly) there's also a water play area for those hot summer months. ...

Nothing works anymore - it's either out of order or simply not working. It's in desperate need of renovation.

Good for younger children year round. However on a nice day the waterpark should keep kids of all ages entertained.

Great fun, even on awet day, very strict on height restrictions.

Dirty and ran down
But son had fun

A lot of displays although said was on were not on. I would have given it a higher rating if where these shows were to have taken place there were signs saying why they were not on. The attractions for children were good and the water park was fantastic so it's well worth a visit especially if it's a warm sunny day.

Amazing place to visit for young children. Lots of rides for all ages of children (under 12) and an amazing outdoor water park!

Needs a good overhaul. Not expensive but this reflects on the overall experience

My 6 year old loved this park even though it chucked it down for most of the day. The outdoor swim area was fantastic. Rides and activities kept her occupied all day. Indor and outdoor play areas. Whats not to like.

Gets really busy bank holidays. Would avoid at those times.

Probably good for kids. Waterpark was nice but you lose the kids and keep getting stressed. Would be nice to have a free water fountain to drink water from for kids. Especially hot days. And need more places to be able to sit and rest at. Its a place I would only go to once. In order to become a regular visit there needs to be more exciting activities for the money otherwise its just a really great marketing strategy but not worth the money.

Its amazing how some days we can go and my 2 year old neice is allowed to go on certain rides then other days gets refused. NICE ONE WHEELGATE UPSETTING A 2 YEAR OLD. Regret Buying Annual Pass!

Great value, including the price of the food, I didn't feel like I had been robbed would definitely recommend wheelgate