OzHut Reviews

Second time ordering from them, wont ever order again. I bought a bushel rifle scope online only to be told that the item was unavailable for 2 months, I called and asked if they had any similar scopes in stock they responded that they had a similar item but it was $120 more so as I was in a hurry I agreed to the exchange and immediately paid the extra $120 dollars I note there Waterhouse is currently closed. The following day I received an e-mail informing me that the item was being shipped directly from the manufacturer this is the second time this has happened. I found the same item in stock at another retailer for $90 less I called to cancel the order and he an argument before they agreed to the refund which to date I have not received. Middle men marking up the price of items they can’t provide.

Scope and Bino's hasn't arrived almost a month later. Several unanswered email this last week, filling out forms for a credit card chareback now.

it s my first time to puchase here and Celine is very patient to me and she's service attitude is very good.i'm so happy she is in this store.

Good value and fast delivery. I had a small manufacturing issue with my purchase (MiniAz GTi), but they promptly arranged for a replacement. Based on my experience, I would certainly recommend OzScopes.
Charles.

Interesting products and generally competitive prices. Pick-up service from showroom was quick and friendly.

Very friendly and helpful staff. Stayed extra time after hours as per my request and helped me with a rangefinder that I was looking for.

Great service and passionate people. Have purchased two telescopes and accessories from ozhut and could not be happier with price and customer service. Will definitely be back again.

I contacted these guys through ebay because they had previously sold a knife that I was missing from my set. They said they would get back to me when they had more in, and much to my shock (companies always say they will get back to you - right?)... I just got an email from them.

In my book, that's top flight customer service.

With most delivery times stretching out to a week or more due to increased on-line ordering Australia wide, I was amazed when my order arrived in just a couple of days. Ozhut processed my order and posted it in record time. Well done Ozhut.

Good quality, good value, professional and responsive!
My new Baader Hyperion Zoom went to backorder, but my order was filled as soon as supplies were received.
Great communications from OzHut Pty Ltd.
Very very happy with the eyepiece!

I am moving and desperately needed a 100m roll of bubble wrap. On Sunday I sent my order thru knowing that it would be sent out on the next day from Melbourne. I added a small fee for express delivery as I live at the bottom tip of Tasmania. It was amazing that my roll of bubble wrap was at the post office on Wednesday whereupon I collected it and rushed home to continue packing. What a relief. What fantastic service! Thank you OZHut!

I bought a telescope through OZHut and they were so kind and quick to update me on my order. I found the customer service workers amazing and patient and willing to keep me informed. Would definitely buy from them again!

awesome customer service, amazing products and lightning quick delivery. I couldn t be happier with my purchase and wouldnt hesitate to recommend these guys to do your business with.
a very satisfied customer

So rare to find a company that offers fabulous service these days but Ozhut ticked all the boxes for me and more. They have been an absolute pleasure to deal with. I want to make a special mention of Celine who I dealt with from the start - an absolute delight in all respects - her follow up emails were perfectly timed and on point every time. Thank you Celine, you are an absolute star and an asset to this wonderful Australian company. Well done guys - keep it up! Kind regards, Sue

Just picked up my order, could not have been a better experience. Very friendly helpful staff...thankyou Anne