3 years ago
The public defenders and staff within this state-f...
The public defenders and staff within this state-funded department are absolutely atrocious. Over the course of a year, we had one miscommunication after another and every single person managed to do nothing to help our case. A few examples: our file was misplaced on the day of our hearing; the public defender took a vacation and forgot to pass our case onto anyone; at the same time, the public defender's assistant took a vacation and forgot to forward her messages, so there was no way of connecting with anyone; we were switched to a different public defender and not informed; at one point, no-one quite knew who was representing us; and we were handed the incorrect paperwork for a different person, not our case at all. These are just a few examples and does not include the amount of empty promises and talk of action and ridiculous advice we were given. We have never been so disgusted by a public system that exists to serve people. Every single employee needs to be reminded of this department's goals, its mission and values.