Wests Group Reviews

Saw Sarah McLeod & John Waite. Awesome, cosy concert.

Just saw Aussie icon Richard Clapton in the Starlight Auditorium. Great venue, excellent sound system, good seating, made for a wonderful night out.

When u just want to go out and relax for Christmas do not go there!

You are forced to fill in forms and paperwork produce ID go here go there to become a member because of Covid ! They don t bother informing you that once you have done all that you will be crammed together in a dirty eatery and made que tightly in lines for your food! What about social distancing! West s have none! And then noise! Drills grinders Jack hammers! Unbelievable! I may now b a member to prevent Covid but my ear drums bleeding!!! But will not got back!

Went here 3 times on our trip home. Decent food and drinks. Prices reasonable.

Chophouse grill. Most disappointing meal had in a long time. Overpriced grisly steak. Asked for pepper sauce and instead got some American sickly goo that just repeated all night. Overpriced ta fook. Can't believe how far up themselves the West group has become.

Been a member there for 40 years love there meals don't get to go there much these days but i use to go every Friday night for years love to have there band night back

Very disappointed meal at Lure Restaurant. Paid. $40.00 for 4inch square piece of barramundi that was charred on one side and tiny bit a salad and waited 1hour for that. Was asked by waiter if I wanted a side dish of vegetables as there was not a lot with the fish which I ordered and got a large cereal bowl of only broccoli costing $8.00 bucks. Even my drought affected cows couldn't eat that much broccoli. No body eats that much broccoli. When you order a plate of veg you expect mixed veggies
Had far better barramundi meals elsewhere for far less money.

Great place to visit always something on great smorgasbord and lunch specials also accommodation

Having not been back to the club in a little over a year, I decided to take the family out for dinner. A few changes have occurred, mostly all for the bad. The wonderful self serve Chinese buffet has now been replaced by an over charged menu you need to order and wait for. Upon ordering a plate of fish and chips, we asked for some calamari to go with it, but apparently you have to order another full plate of calamari and chips. Couldn t possibly just add a few calamari on the side for a few extra dollars. Then when it came time to order drinks at the bar, my children who were standing 2m back behind the rope were deemed to be in the area of the bar and so couldn t order drinks...even though we were only after soft drinks.
I don t know whether management of this place has changed in recent times, but it s taken a backwards step from what it once was. This was a place we enjoyed coming to as a family, but not anymore.

First time there. It's quite large and popular.

Dined in the Lure Restaurant. Food was excellent only bettered by the wonderful service.

My favourite place to stay in Newcastle. The restaurants are pretty good too. Lovely staff

Staff need to pay attention some more to customers. But every thing else is good.

It's pretty bad. I was at the restaurant and they do Mexican and Italian. Except they managed to screw both up. Might as well just get fast food.

Club is great, most staff are fantastic. New Bejing in the food court is terrible. Food was not even edible, half a chicken on rice uncut... imagine half a coles chicken uncut on rice! Cmon... lol

A great venue with plenty of different dining and drinking options, all at excellent value, especially for members who pay only a few dollars a year which is easily recouped after one or 2 meals. Options cater from quick buffet meals right through to formal sit-down restaurants, and even a chocolate bar. Free parking (and lots of it), attentive staff, and conveniently located central to Newcastle and Lake Macquarie.

I really like going to wests for a meal, not a fan of the pokies though, they should focus more on food and community and less on gambling

Nice choices for dinner. Mexican, steak, Thai and fish restaurants. Good breakfast and great coffee with bircher and porridge downstairs if you want a light breakfast. Good gym. Fantastic staff. Only 3 stars for absolutely awful wireless which is unusable in every room I have stayed in and as I'm there on business is a huge issue for me. It will not stay connected for more than a few minutes at a time. If they could resolve this it would be a 5 stars. Hope they sort this out soon as we're considering dropping the hotel because of this.

Menu prices much too dear for the quality of food served .Too many slot machines.

Great place to meet and mingle, nice people, friendly.

poor customer service, provocative and simply just liars. over priced.

Large club with lots of food and entertainment options

This club is so huge you can actually get lost in it! Food is actually pretty good value and there's plenty to do

Great club with lots to do. Fantastic food at all of the restaurants. Highly recommended.

Great evening with friends and family, food was unbelievable, pricing wasn't bad and friendly staff.

Good eating area, good TV sport viewing area, nice large space, great pokies area

This place is huge, definitely something for everyone

Plenty of bars and resturants, delicious chocolate cafe

An excellent club, good food, drinks, big act shows, benefits more than the membership costs annually.

A new member of this club. Lovely club. Lots of things on. The food in the restaurant is amazing. Would recommend.

Love this club. Lot's of restaurants to choose from and plenty of little areas to sit, relax and have a beer or 20.

Very professional place, staff are well mannered. Be better if the beer prices where a tad lower like alot of pubs so they can be more popular but all in all a really enjoyable place