Dell Computer Polska Review

For professional use, I advise you to buy latop from China - there is a greater chance for service support than at Dell Poland.

I do not recommend DELL! For a week of time, they configured the machine for me as part of the complaint, where after more than a week I got configurations with the same equipment. The complaint process has been going on for 2 months.

I have been calling for an hour, I can't get through the dell laptop that was bought 6 months ago, I can't charge the battery and despite the fact that it is on the power supply, the tragedy is still discharging!

Begin to assemble the equipment and buy parts in some civilized country .. next dell and another fallen disk.
Dell Vostro ... unfortunately I lost respect.
And you still have to go for lost data, at least you could try to recover data.
My last Dell, we will not buy more in the company.

Great service, no problems and if they are resolved in favor of the customer. Dell, however, is a brand not taken from four letters. There is a problem that is solved. Warranty service is probably the best in the computer industry.

I bought a Dell XPS laptop from them for over 8,000. z . It breaks the WIFI connection. The gentleman of technical support dell reported that "the C disk format and reinstalling the windows should help". I chose to say that the Chinese KILLER card they put in has this feature that does not work properly. Dell, however, reported that the hardweru does not mention. So much in the subject.

I definitely do not recommend the products of this company. Unfortunately, the quality has descended to the level of China 1990. Most of their monitors spoiled in the same, I suspect that the planned way - pink, vertical lines appear. Just check in google - "dell lines" - how many people have the same problem. Besides, someone who has designed a touch switch is a sadist and now has a lot of pleasure when he knows how many people suffer through his "project". You do not want to have problems - do not buy Dell hardware.

In addition, the spice is added by the fact that Dell completely does not care about the environment and its actions are irresponsible, because in many cases the problem is badly contacting tape, and Dell writes to replace the monitor with a new one. It's as if the employees of this hopeless company, every time they get a cold, are killed and replaced by new ones.

Hello.
Notebook purchased used with a 3YNBD warranty. After a week I found the speakers damaged. To my surprise (after reporting a complaint - trouble-free and lasting about 10 minutes), the next day the service technician appeared and removed the fault (in the address provided). He replaced both speakers with new ones. MEGA FAST REPAIR. It is worth paying extra to a 3-year warranty with repairs at the customer.
PS. Replacing the charging socket costs about PLN 300. In Asus notebook for PLN 10,000, the cost of replacing the charging socket on the website is about PLN 4,000.

Dell was on the bottom, the products of poor quality, the problem with the claim. Chinese Brand worse than now.

Dell with its support reached the "0" level. I do not recommend buying equipment for a few thousand, and then their service will remind you that you added a "frame" to your laptop and therefore we will not provide support.

No more dell. Newly bought equipment did not work, it was put into service packed in a new cardboard box like from a store. I am sent back for repaired equipment in a replacement package that looks like a sack of potatoes because they have no obligation to give me my brand new one purchased in the store. After turning on the computer, it turned out that one of the two defects of the NEW EQUIPMENT was repaired.
Thieves and crooks! I will not leave it that way for sure

this is joke! Really, very simple matters like invoice last for weeks and months! I think, that those people or company are NOT normal-:(
Give a wide berth

Why are you doing what you do not know how to do ??? After your site with your products, I lost the slightest desire to buy them. There is no way to order, no way to find a partner. It s hard to imagine the worst advertisement !!! DELL - sucks! What product can you offer if your company sucks at the dating stage ????

Unfortunately I was completely disappointed with Dell. I bought two monitors for the company, one of which just broke after less than a year. The purchase of two identical was obviously deliberate due to the fact that I work with graphics and identical color reproduction is very important to me. I reported the bug via the website but unfortunately no one spoke. It wasn't until I called the hotline that things got pace. The service technician himself stated that, in total, no-one is reporting "read" and it is better to call ... After remote diagnostics, it turned out that the monitor is to be replaced and I will receive a new one .... and I received ... without warning another, with different parameters. They sent what they had in stock. Somehow I tried to clarify the matter, get a refund to buy the same but on the secondary market. Failed to. Currently, the service person I contacted ignores my emails. The matter for him is "closed". I do not recommend, avoid wide angle! The famous Dell is over.

I give 1 star because you can't do less. Knowledge of technical service 0. They cannot cope with the selection of a vostro 3560 laptop adapter. They explain that because it is after the 9 minutes warranty on the phone and I did not receive any help. After calling the attention of the person who answered that he could not cope with the selection of the power supply, I received a raised voice answer that the laptop is more than 3 years old. Knowledge and commitment to 0

Customer service at this company does not exist. Bottom.

Somehow the DELL computer service lies and squeals! They justify the evident defect resulting from the poor quality of components / assembly by "mechanical damage" - that is, no warranty.
The computer bought in the Polish dealer network, the defect revealed itself a week after receiving the computer.
In the past, DELL was synonymous with quality, now it is not worth overpaying ...

Dell and service? Dell Polska does not know the concept of service.

You can't call the customer service number or chat for about a week;) This company is a joke !!!!!!!!!!!

A positive surprise with the speed of support! The problem was reported on Friday afternoon, on Monday I had a service technician with a new battery :) keep it up!

Technical support just doesn't work, latitude in the last 2 years is just a big disappointment.

equipment because 1.5 years has died - warranty for companies for a year - dell knows that the ssd drives that they install in these laptops are emergency but they cut post-warranty customers like grain - at least they try - never again

Offer MUCH poorer than in the US. In Poland, they sell only older computers. No ordering from the company's headquarters

I can't say anything bad about computers, but the company's operation ...
Cannot connect to the service .. neither chat nor phone works ..
The order was canceled without explaining the reason and I have been waiting for a refund for 2 weeks.

Very poor service - The conversation when ordering equipment directly from Dell lasted 5 seconds without analyzing the customer's needs. Hopeless service !!! I do not recommend !!!