Just one start because the management on manor east VA is extremely unprofessional
So difficult to deal with almost call the police for her attitude I can't believe she is manager for 16 years as she said, it is a shame on the community to have poor management pad attitude unprofessional I will take to the main managers and see how thy will handle this
Will let you know what happened
I couldn't finish my previous post. Let me just say that any property that goes under this Management company doesn't care about their tenants. Pear Orchard Apartments has gone down since Westminster Management has taken over. Pot holes through out the property. Trash dumpsters are overflowing. It's hard to get minor maintenance issues taken care of in a timely manner.
And the fact that no one answers at the corporate office and there's not an email to send concerns speaks volumes. From someone who has worked in leasing/property management this is not a good luck for any property to be under Westminster Management Company.
Stay away from these properties unless you like living in gutter properties.
Lumen Apartment walls are extremely thin. If you like loud roaring engines at 2am this place is for you. Noise is horrible and management does nothing about it. Also if you move out, management will continue to charge at minimum $300 a month and give you the run around about providing a refund with no final bill. Communication sucks and they never answer the phone.
Extremely poor customer service. Contact with management is extremely difficult to obtain. Calls unanswered for months at a time. Lease renewal requires continuous effort on behalf of tenant. Maintenance staff is up to par, however Westminster Property Management ignores maintenance requests. 'Property management' only occurs at tenant 'insistant' if ever. Common areas remain unclean, or, exclusive to privileged tenants. Would not recommend doing business with a Westminster Property. R
Horrible customer service. Ever seen Dirty Money on Netflix? Enough said.
Let me just say that any property that goes under this Management company doesn't care about their tenants. Pear and Apartments had gone down an.
My wife and I were living in one apartment at the Coventry Square Complex in Westwood, NJ until last month. Coventry Square is one of the communities managed by Westminster Management.
During the 15 months we were living there we had to suffer constant harassment from one of our neighbors. We contacted management and they positioned themselves on the side of the harasser offering us as only alternative to move to another unit. It is well known by management and the other neighbors that the bully has a long story harassing and threatening with her dogs other tenants in the past. After several nasty episodes and the total inaction from management, we just decided to break the lease one month in advance. Perfect business for them! Thanks to their bully they got one month rent for free from us.
Regarding the apartment complex, it s a hot mess. Just from the very beginning we had problems. The yard is poorly maintained and weeds grow all over the place. It s also full of dog poop and the benches were always broken. They rarely empty the trash bins. The apartment units are old and walls are so thin that we could hear all the dogs in the building, our neighbors discussing, using the bathroom, or cooking. Laundry rooms are horrible. One of the washing machines in our apartment building was out of service for most of our time there. Contacting management was totally useless. They simply don t care about their tenants.
Besides supporting bullies, management team is really under qualified and overwhelmed. Before moving there I asked them for the exact new address so that I could forward my mail. Well... they gave me three different addresses. Once there we got the keys for the wrong unit and we had to wait one full month to get the keys for our mailbox. We also got our parking lot in the opposite end of our apartment. They told us that it was just temporary, but they never fixed the situation.
The community manager at Westminster Management is fully aware of all these problems but he just simply ignores them.
In summary, the only luxury of Coventry Square are the high prices. Almost $2,000 for a tiny apartment in an old and poorly maintained apartment complex is just robbery.
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