My wife and I were living in one apartment at the ...

My wife and I were living in one apartment at the Coventry Square Complex in Westwood, NJ until last month. Coventry Square is one of the communities managed by Westminster Management.
During the 15 months we were living there we had to suffer constant harassment from one of our neighbors. We contacted management and they positioned themselves on the side of the harasser offering us as only alternative to move to another unit. It is well known by management and the other neighbors that the bully has a long story harassing and threatening with her dogs other tenants in the past. After several nasty episodes and the total inaction from management, we just decided to break the lease one month in advance. Perfect business for them! Thanks to their bully they got one month rent for free from us.
Regarding the apartment complex, it s a hot mess. Just from the very beginning we had problems. The yard is poorly maintained and weeds grow all over the place. It s also full of dog poop and the benches were always broken. They rarely empty the trash bins. The apartment units are old and walls are so thin that we could hear all the dogs in the building, our neighbors discussing, using the bathroom, or cooking. Laundry rooms are horrible. One of the washing machines in our apartment building was out of service for most of our time there. Contacting management was totally useless. They simply don t care about their tenants.
Besides supporting bullies, management team is really under qualified and overwhelmed. Before moving there I asked them for the exact new address so that I could forward my mail. Well... they gave me three different addresses. Once there we got the keys for the wrong unit and we had to wait one full month to get the keys for our mailbox. We also got our parking lot in the opposite end of our apartment. They told us that it was just temporary, but they never fixed the situation.
The community manager at Westminster Management is fully aware of all these problems but he just simply ignores them.
In summary, the only luxury of Coventry Square are the high prices. Almost $2,000 for a tiny apartment in an old and poorly maintained apartment complex is just robbery.