Westin & Le Meridien Mina Seyahi Complex Dubai

Westin & Le Meridien Mina Seyahi Complex Dubai Reviews

Reviews 1564
4.5
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Good

This is my favourite hotel in Dubai. Having stayed...

This is my favourite hotel in Dubai. Having stayed there 4 times I keep returning with my husband and son. The rooms are huge, light and tastefully decorated. Half board option is fantastic. Food is of excellent quality. The staff at this hotel are amazing. They know us by name and offer an amazing personal service.

I cannot recommend this hotel enough.

Good

Nice

Very friendly and helpful staff! Our mini fridge w...

Very friendly and helpful staff! Our mini fridge was not working and they replaced it. We were also given an early check in at 5 am when we booked for the following night. You can use the amenities of the Westin neighboring hotel. The only drawback of this hotel is the constant noise from construction. They are building a new island off the coast from this hotel and there is a lot of work being done in the marina. Just keep that in mind. Price/value is great! (during summer at least)

Great Friday evening brunch 'the sparkling night b...

Great Friday evening brunch 'the sparkling night brunch' - perfect for families with older children, or older groups of friends or couples. Live singers made for a great atmosphere, the food was good and whilst choice wasn't vast, it perfectly met our needs

Nice

Stayed with Le Meridien Mina Sheyahi for 7 days......

Stayed with Le Meridien Mina Sheyahi for 7 days... Me my husband and my daugther loved the hotel.. All staff are great and happy to help all the time with a smile on their face. Great hospitality. We will be back again..

Good

Nice hotel. Great views. Friendly staff. They n...

Nice hotel. Great views. Friendly staff. They need to upgrade to allow more charging plugs and sockets. It is difficult to get access to almost any of the few plugs. Wifi works but is not real fast.

I had the chance to try only the pool and the beac...

I had the chance to try only the pool and the beach. Excellent service and well maintained. The pool is chilled, so great during the summer heat. The bars in the pool give that extra touch.
They have a kids area in the pool on the upper level with attractions for the little ones.
Definitely one of my favorite places in Dubai.

Nice

I have very mixed feelings about this hotel. On on...

I have very mixed feelings about this hotel. On one hand it's beautiful property and very nice staff. We had lovely room, very comfortable bed. Great air condition that can't be regulated from the room thermostat but thankfully does not go higher than 16.5C which is great for us. On the other hand service lacks in every aspect. Our cleaning people failed to clean the bath tub on several occasions. There are not enough servers at breakfast. Tables are almost always dirty and dusty. The fabric napkins are always dirty. We are here for 11 days and today was the first time that the waitress took an order for coffee, all other days we went to order it at the counter ourselves. Crows have their way with your plate as soon as you step away from the table for 2 min and no wonder, nobody cleans tables quickly.
Reception staff is very nice and supposedly helpful. But one day I had to ask 3 times for little bleach, just to find out 6 hours later that they don't have any bleach. Yesterday I asked what they can do to help because our beach clothes never dries, as we have no balcony and there is no towel warmer in the bathrooms, still waiting for an answer as nobody contacted us. We booked a club room with afternoon tea and happy hour. Today I was feeling sick and stayed in bed so I asked my husband to bring me some food from the happy hour buffet, my husband went and had to get special permission to bring me a plate! In turn he said they allowed it but were looking at him funny, so he took very little and I was left hungry. Originally I booked a sea view room, but was concerned about the beach club noise and got city view instead. Actually beach club is not a problem at all, they do play some music but it's not loud and not techno, so would not be a problem at all. However the friday evening buffet plays music so lowed that even opposite side of the building does not help. So I went to the reception and asked to check if we can have the sea view with the balcony on the club floor. She said she needs to check with her manager and they will contact us. A week later no respond. The beach is supposed to be private, but it's not. People come and go as they please as nobody checks so I see people drive up, go to the beach, have free breakfast and leave at the end of the day, as nobody checks. We are, however, at charged allot of money for breakfast. In the afternoon at the beach there is music blasting from 3 different directions, from the Greek restaurant, from the Barasti club and from marina or party boats. Mixed with the overwhelming construction noise from all around and kids crying all day long makes for a very noisy vacation. There is only 1 bathroom for the entire beach, hardly anybody uses it, so I guess it's clear where all those kids and adults go, in to the water. There are so many other little things that is wrong with this place. I think that management needs to do something about it. The fact that after this review nobody had responded, nobody contacted me makes it all worse, really not up to SPG standards. I am a seriously unhappy camper.
We also found out that the construction is the beach front, 7 times of Manhattan, with high-rises on all 4 sides which will make this little beach area enclosed from 3 sides. There will not be sea view anymore, but building on top of building view.

Westin & Le Meridien Mina Seyahi Complex Dubai

Westin & Le Meridien Mina Seyahi Complex Dubai

4.5