Westin Fort Lauderdale Reviews

Hotel was well lit, cool because the outside temperature was very hot...but there were ants...

Location is great. Twenty minutes from the airport and about 15 minutes from the beach. Our room was nice with great views. Only negative is that there were only 2 sets of towels and it was four of us. It took a while to get more. We would stay here again.

Gorgeous hotel with great views near the cruise ship ports. A great restaurant and the rooms are well appointed. Excellent service.

Very nice hotel... They even serve complimentary champagne

Rooms were clean and comfortable. I wasn't impressed with the food situation though. There was no hot breakfast offered and the dinner options were also limited. The bartender was awesome!

First class stay with family. We attended a wedding there and the whole experience was first class. Most all facilities were available and everything was presentable. Staff was pleasant and friendly. Rooms were spacious and clean and comfortable. Location of the hotel is perfect. Total value is excellent.

Very nice hotel. Could use some upgrades, as far as decor

Recently stayed here for a weekend. When we checked in to our room the ac vent cover was on the floor and the filter looked like it had not been in weeks.

Great staff, comfortable rooms, amazing pool area. All around great stay

I attended the Garmin certified marine installers one day class at the westin in the various conference rooms provided there. The hotel was very clean and new, the staff were extremely friendly and professional. The lunch they provided was delicious. The lobby was gorgeous and had a living plant wall in it. I did not get to check out any of the rooms, but I bet they were very nice.

My friend and I stayed at the The Westin Fort Lauderdale for his birthday at the hotel for a week and it was easily the best hotels I've ever been to.

Beginning with Checkin at the Front Desk with Gina, we felt very welcome. Our stay was so enjoyable as we did explore and experience the pool area, fitness room, restaurant and just relaxing in the lobby area!
Lastly but not least, we were actually rejuvenated after a good night's sleep.

Way overpriced for what you get. Musky rooms and a property with a lot of deferred maintenance. The elevators are a complete mess. Elevator that s not used keeps opening and closing by itself and ding donging all night long. Forget about sleep. When I made a complaint they told me it is what it is.

At 2:30pm I had to call front desk to receive room cleaning. Apparently it is optional in a $250 a night hotel. Greatly disappointed.

Update: it gets worse. They ended up charging me for an extra night, even though I didn t stay there. When I sent them my original information to get it reversed, I never got called back even after several attempts. Finally disputed the credit card charge. How ridiculous.

The hotel has comfortable rooms, nice conference spaces and great food.

This is one of the most valuable Hotels that I've ever been to and I really recommend it.

My room sheets were dirty. I had to switch rooms twice. Next day there was dog poop near the pool then at 3am a domestic disturbance. It took a manager 2 days to call me back. What a nightmare!!!

Nice staff. Free mint tea in the lobby. Clean hotel.

Loved the hotel. Just wish they had an airport shuttle. Cost 40.00 to get from airport to hotel.

Friendly reception
Breakfast good

Old and dated. Not a great option for the price. Nothing near it within walking distance.

Great location if you're wishing to stay in inland. Room is updated a few years ago few issues but nothing major. Great checking experience very friendly staff

Great buffet place !!! Very healthy food , Great services and a decent price.... but not available every day, It comes and goes

Very nice hotel and a phenomenal breakfast. That alone gets 5 stars.
More than enough parking. The rooms well furnished. Unfortunately, the pool landscape was under construction, so we had to dodge into the partner hotels Marriott and Sheraton.
The staff is very friendly and helpful.

From the front door staff all the way to the actual room everything was amazing!

It was a nice clean quiet room it was so comfortable I had a wonderful time I will be goin again soon. Love it

Was cut off from the WASSER on our arrival day. We were able to cancel for free. A rating is therefore difficult

Great time with our group. They really know how to host an event

Great hotel to stay at. It smells fresh in the rooms always and just overall very clean

Adequate parking for large groups and very nice decor.

Very personable staff, good food, comfortable rooms. Beautiful pool area!

Recently renovated, fresh, super pool, and the staff were fantastic. Outstanding service .

By far the WORST Westin experience my husband and I have EVER had. From the moment we arrived, it was a complete zoo. Nasty front desk experience. We did like the jovial englishman who held our bags though, a shining star in a pit of despair. Went to the pool around 10am to wait for our room (had requested an early check in from comimg off of a cruise ship). Every chair at the pool was covered with towels which people had obviously gone down early to reserve. When we asked what the deal was with the empty but toweled chairs, the attendant said that they allow that for atleast an hour before removing the towels to allow others a chance. The pool is super small and the chairs are wall to wall so we decided to head to the beach across the street. We took the walk over and elevator down to the very small beach along the main road in front of the hotel. When asked the attendant for 2 chairs and an umbrella close to the water, he told us non were available. The only chairs available were the ones by the road. So we took one since my husband cannot do full sun do to a recent melanoma scare. Oh, BTW, a big race was going on so we felt as if we were sitting in beach chairs along side a road race in NYC. Anyway, after we sat down, the attendant let us know there would be a $20 charge for the use of the umbrella. This already on top of the $45 "resort fee". What a joke!! Resort?? I think not. After about 20 minutes of a cigar smoker next to us and the screaming from the race, we decided to go back up to the pool to see if any chairs had opened up. Nope. Plus, by that point, I would have not even stuck a toe in that nasty, murky pool. So disgusting!!! We then decided to have lunch at the attached restaurant called Lona. It was a pleasant surprise with a Sunday 3 course brunch with delicious food and margaritas included for only $24 per person. Highly recommend. After lunch we gave it one more try at the pool and no dice. Worse than ever. So at that point, why not, let me try the spa! Haha- fat chance. No treatments available. Oh well, let's go to our room and relax and watch a movie. Ha! The Movie part of the TV was out of order. Forget that. After a nice nap. (The Westin beds never disappoint ), we decided on room service. We called around 8pm and were informed there would be a $5 service fee and a 1 hour wait. No thanks. Just wanted a grilled cheese and some fries. Maybe a soup. Oh wait, they did not have soup on the menu tonight. So, we are here in our room, starving and ready to get the heck out of here and never return. Seriously, there are so many nice hotels right around this area and I sugest you chose one of those instead. Again, HORRIFIC stay. Embarrassed for Starwood that this is one of their Westin hotels. We have stayed in many and it is always our 1st choice. Atleast is was until today.

Very nice hotel although the staff does not speak Castilian

Excellent hotel. Clean, comfortable, well appointed. Very pleasant staff. Highly recommended.

This might be the worst Westin in existence. Friendly staff, but dingy, depressing rooms. My first room had a leaking/dripping ceiling.

The replacement room smelled like something was burning.
Worse: The tub couldn't drain as fast as the shower.
Instead of hopping into standing water, I got the heck out of dodge.

Everything about the rooms is bad: Worn/stained carpet, countertops look filthy (complete with a note about some sort of manufacturing error that makes the counters look dirty). The upholstery is dated and looks dirty. Buzzing, cheap, fluorescent lighting and everything looks worn. It's just a total miss.
It's that bad. This place doesn't deserve the Travelodge name, let alone Westin.

This place would get six stars if I could post it. I'm a local and the wife and I like it so much, we use it as a weekend getaway. The rooms look a little dated but the people that work here truly make the difference. The chefs in the restaurant are excellent and Chris was an excellent manager. Jade at the pool was also great! Too many names to remember. All we're excellent. The people make the place, and in that respect, this place feels like home....away from home. I hope the recent acquisition from Marriott does not change this hotel. In fact, it should be a model for Marriott to build from. Nora and I will be back soon!!!

They do an amazing job at making sure everything that you need, you have. The staff is amazingand genuinely wants you to enjoy your time with them. I would definitely stay here again

Staff is very nice but rooms are tired and not enough attention is paid to detail.

Location is near an office park and doesn't seem like it would be good for families, although employees are very polite and attentive.

Pretty clean and comfortable beds and pillows. Really like the lavender pillow roller. Nice touch. Only reason for less then 5 stars is the grout in the bathrooms not really clean.

We incurred duplicate charges and we are currently on the 3 hour to get is resolved. I know a dispute would save us all the headaches.

Good lunch, good meeting space. Room gets very cold, so bring a jacket.

You pay more than 200 and it does not include breakfast and the cleaning leaves a lot to be desired

I have copd and the room was so warm, I couldn't breathe. We were moved from our first room because of it. The second room was no better. Since it was obviously regulated, it could not be lowered.

Rooms were clean and neat, staff was friendly.
Would have given 5 stars but hot tub wasn't functioning, and maid was at the door at 10am, 10:05am.. etc.

If it is a hotel if it is highly recommended, there are swimming pools a few large rooms,

Very clean hotel . Employees are very polite . Great place to stay.

They pump some sort of light, airy fragrance throughout the building and it's EVERYTHING. I wish I could bottle the scent and take it with me everywhere!

If I could go lower, I would. Very surprised at The Westin for this location. Furniture in bedrooms are old and FILTHY. There is a old musty, moldy, disgusting couch in every room.

I was only in the reception hall but it was beautiful. The food was great, deserts could have been better and the dance floor could have been bigger. Other than that, the place was absolutely beautiful

Very nice clean helpful staff nice event area for balls and gatherings. Top of the line service

I had a nice stay. Everything was clean modern and nice.

The elevators are too slow. The rooms are not well equipped

Very clean rooms. Staff very friendly. Noisy outside due to roads and trains nearby.

It's an amazing place with great steak and the hospitality is appreciated. A nice big parking lot a pool and a gym which gets the job done. I would recommend renting a car from the hotel as they give you a good deal. Had an amazing time there.

Room was nice but the pool was not cleaned with signs of heavy wear. My daughter loves hot tubs but would not enter this one due to all the debris in it.