Western Village Inn & Casino Reviews

only ever use the sports book during nfl season. Guys are quick and crank out the bets.

Gambled a little bit waitress friendly good atmosphere even if i didnt win

Horrible customer service, nobody ever came once to see how we were doing and if we needed anything. Bad. Bad. Don't waste your time.

If you don't want to be disappointed, go to Western village.

Though it doesn't look like much from the outside, the actual casino is very nice on the inside. Friendly staff too.

Great place! The customer service is amazing! Their restaurants never fail to serve great food with great portions. I always come here with family!

Worked there for yrs and then moved out East! Was so amazing seeing a lot of the same faces

My dad and I go to the western village from time to time to either eat at Cafe Bellini, and pancho and Willie's. The food for the price is pretty good, and the service has definitely improved over the years

Hotel was clean. Food at the Cafe was good. Relatively clean.

Great room, great prices, great experience. Will definitely stay here again.

The steakhouse at Western Village is THE BEST steakhouse I've ever been to. Seriously, hands down the best restaurant in Reno. A real diamond in the rough and a true locals joint.

We are here for work and because it s going to be at least 3week stay, we scrutinized each place.
After our 2nd week here, eating sleeping and gaming, I have to honestly say I have never been to a hotel let alone a casino hotel with nicer and most professional but friendly staff. From the cafe,,security officers front desk and even housekeeping and waitresses- each has been awesome.
Even through this holiday rush I feel like I mean something to their business. All to often I feel like my money means nothing to the business I am patronizing. Please believe me when I say they make u feel like I matter.
The cafe, the Mexican and even the drinks above reproach.
B a security officer, went well above his duty s to not only walk me to the hotel entrance, but to my room door. Lori the cafe manager and her staff treat us like family. Our housekeeper Bryanan is so good- I d like to take him home to help me with my house.
From checkin to now I am really pleased with this place.
ONLY DOWNSIDE: NO FREE PLAY ONLY COMP DOLLARS FOR EVERY OTHER SERVICE EXCEPT FOR PLAY. REALLY STINKS UNLESS YOU HAVE TO STAY N EAT EACH MEAl.
Other than that 5 stars for them.

Went to the cafe quick good service and affordable food

Won!! Friendly staff
Good selection of games!

After 25 years, Western Village is still one of my favorite places to go!

They are your average American dumb , disillusioned and in the way

Steakhouse is to die for, a must-try. You will be surprised by the offering of the staff and restaurant.

The quality of the rooms and the inside of the building suprised us in a positive way after initially seeing the somewhat older and rundown outside of the building. Overall a decent place to spend a night and you can tell they are working to make improvements.

Considering we had to bring our Husky, the hotel was very reasonably priced and accommodating. The room was very clean and smelled nice and the employees were all very nice.

it is ok.. we had two dinners in the expensive resturant for my Moms big birthday bash... the first night i got a steak. i was excited so i got a proter house. it was worse than roadkill. overdone here . underdone there. chewy at best , tasteless. Other people had other dishes and they were good. It did take over an Hour for even the appetizers to arrive.... the gambling normal for a casino . Nothing special. nothing bad. The next night we went to the same resuarnt and it was better. but i did not order a steak. a pasta dish and i was good. pricey but good.

Close to many restaurants and the outlet mall is near by.

Excellent. Service great. Bacon cooked excellent. Thanks. Staff.

The restaurant we went to was delicious and the service was good.

Good place to stay awake after getting off work early

We had a great time. Good food and won money! Very clean

It's a very good place. The food at the cafe is very good. The room is clean and nice. Will stay here again.

I went to cash a check, close to home. Eaten at their restaurants in the past, good food.