I have been working with Western Digitech for over five years and they have not let us down. They provide great, personalized customer service and have become true partners to our firm. They consider their clients more as their friends.
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Western Digitech keeps me current with technology changes to increase my productivity and protect my system platform in addition to hosting my ERP system. Furthermore, their client service is excellent. They have always address my system issues timely. They allow me to work anywhere in the world while traveling.
**Update: Take a lot of their reviews with a grain of salt. Funny how after posting my review, they all of a sudden received tons of 5 star reviews out of nowhere at the same time. Can we say "bogus"?
Over-promises, under-delivers, insufficient resources, will undermine your IT staff and their staff is unhappy. Their relatives post positive reviews to make them look good. Find another MSP that will look out for the client's best interests instead of focusing on lining their wallets.
I would have to say that the staff and professionalism of this company is something that you do not find these days. They are extremely friendly, caring and definitely go that extra mile to insure your satisfaction. I recommend them for all of your IT needs. From the smallest tasks to the most complex there is not something that they can not do.
Western Digitech took over our IT needs about a year ago and things definitely began looking up. Then, they sent us Joaquin, one of their senior engineers. He has excellent attention to detail, is very polite and knows his stuff. Great IT outsourcing solution in these guys!
I have been working with Western Digitech for over five years and they have not let us down. They provide great, personalized customer service and have become true partners to our firm. They consider their clients more as their friends.
My company recently changed IT companies based on a referral from another company and it was by far the best choice we made as a team. Not only did they come in and make us feel comfortable about switching over to a new company but they also were extremely professional. With a very smooth transition they installed new servers for all of us, cleaned up our network and gave us a way to store all of our back up with no hassles at all. This company doesn't just have anyone working on things of this nature, their employees are top notch, well educated and certified. That in of itself says enough.They are very responsive and are proactive. We are very happy that we switched over to them! I would highly recommended them and I wouldn't even have to think twice about doing so.
Used their services one time and it was handled in a professional form. Has amazing customer service and kept me informed about my device. I would highly recommend their services to friends and family.
My company recently changed IT companies and I can honestly say this company knows there stuff. They have a team that is dedicated to our account and they really know there stuff. They are very responsive and are proactive. They managed our Office 365 migration upgrade and it went smooth. Great planning and communication. Best of all they are innovative and have introduced some new technologies that has really helped our process. We are very happy that We switched. Highly recommended and I Don't usually recommend anyone.
Western Digitech understands the importance of aligning itself with a company's overall IT goals and strategy. More than the typical MSP that offers troubleshooting, Western Digitech acts as a virtual CIO to ensure each company it represents stays up to date with the ever changing technological climate.
I have used Western Digitech's services a couple of times. Customer service was great. I was able to explain my computer issues and was assigned to the correct technician. The technician contacted me immediately and explained every step of the process. Overall experience was excellent. It's great to have found a reliable IT company. I will use Western Digitech's services again and would recommend their services to anyone.