West Valley Community Services Reviews

I went there yesterday for the very first time to see what their services were. There is apparently no protocol for dealing with a first time visitor. No sign in, no greeting, no signage, no printed brochures. When I asked for one, the office manager? had to climb up a long flight of steps to get a brochure, and came back with only one single brochure. I left there thinking that they really were not happy to see me, and did not want to give out any information. Surely I am not the ONLY person who ever walked in that door. I was not a salesman or a CEO or a cop, or anything other than a private citizen, and yet it seemed to gravely confound them. Maybe they were all in training?

Awesome agency with wonderful staff and volunteers. Longer hours on Tuesday is very helpful. Extremely clean and quiet. Great neighborhood.

When I was little I remember going there with my grandparents, since my mom lives 5 cities away, they get their food there. the staff were really nice to them and helpful even though my grandparents didn't speak English

Lots of resources I like free diapers and food pantry.. of course quite a few homeless people go there but they have case workers if you need specialized help for your family

Living in the Cupertino area on a low income budget, would be nearly impossible without the help of this organization. Best food bank I've ever been to. This should be the model for all other food banks to follow.

I have nothing but good to say of West Valley Community Services. It is a difficult task to work with people who are hurting. I received nothing but care and compassion every time I used their services which was for over a year. I was offered more than I used--Thank you. Now I want to give back and upon visiting to see what I can do the volunteers were kind and the staff were extra kind and patient with me as I sorted out how I can give back. I have read the other comments and realize that the task is challenging and we should expect to see hurting people and offer compassion. I have experienced nothing but good and a liberating healthy environment of leadership, staff and volunteers. Keep up the good work.

A wonderful non-profit organization that helps low-income West Valley residents through services like a food pantry and financial advising. It's important to have them supporting the more vulnerable members of our community, especially during times like these.

We went to volunteer. We did not hear back so I e-mailed the volunteer coordinator. Never got a reply.

They support families through difficult circumstances. Awesome staff!

All the vegetable salads was smelling very bad and could not be used

Wonderful Giving Non Profit to help homeless,they have a Good Pantry and give generously to our wider community!!

They are so awesome! Wonderful helpful and informative people. Excellent customer service!

Very helpful organization with very useful resources.

Great staff. Wonderful services. Very fast and helpful to sign up for things.

Great place! Friendly staff and helping the community.

A great organization serving the under-resourced population in the west valley area. Caring staff and plenty of opportunities to volunteer.

Great staff and best food bank really organized wonderfull service

Help for low income people with many resources and counselors available, need appointments

They helped me gt a home ty ronnie we love u the lang family

Great non-profit organization. Really organized and fair treatment for anyone who walks in the door. Food pantry and many other worthwhile things to take advantage of.