West Town Bakery & Diner at Acme Hotel

West Town Bakery & Diner at Acme Hotel Reviews

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4.3
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I went there for breakfast today and was very impr...

I went there for breakfast today and was very impressed with their mimosa's. They also had wonderful eggs, however i was sadly unimpressed with there pancakes :( Not fluffy like pancakes are suposed to be. What a bummer

We expected a bit more pastry options. Cake pops t...

We expected a bit more pastry options. Cake pops that we got were tasty. Even though they don't do (or didn't do at that time) indoor seating it was still so loud inside, we had to literally yell to place an order. Staff was very friendly and took care of us well.

It is a cute bakery that serves breakfast! Service...

It is a cute bakery that serves breakfast! Service is great and waitress was really polite and friendly! I got the sausage and gravy and loved it! It comes with hash browns and two eggs any style! It is a must try :)

Quaint spot. Rarely do I go for a diner to breakfa...

Quaint spot. Rarely do I go for a diner to breakfast and I don't finish my entire plate but I ate less than half the food served to me. Not because it was large portions but the food was just ok. I ordered the Chicago stockyard omlette, while I love pork belly, having chunks of belly fat mixed into an omlette is a bad combo. The wife had the chilaquiles, that is her go to brunch everywhere, she says better than average. But she tries to be too nice, the chips were all soggy and none were crunchy. I doubt if I would come back here again. Too many other diners in Chicago to come to an average place.

Cool environment that made my visit fun! Parking w...

Cool environment that made my visit fun! Parking was a pickle, but it is on the city so that is the case. Since I hate fighting to park more than I enjoy a cool environment I probably will not frequent here. But it was fun to experience!

CAKE BALLS! Aw yeah, they have some AH-MAZE-ING ba...

CAKE BALLS! Aw yeah, they have some AH-MAZE-ING balls here. My favorite flavor is french toast, but you can't go wrong with any of the cake balls. They are sure a crowd pleaser for parties. I enjoy their sweet potato cinnamon roll and s'mores brownie also! All good stuff and pretty reasonable.

Tip: They always have specials and on Fridays, Cake Balls are buy 1 dozen, get the other dozen free! Check their site for more daily specials.

Wow!! Love this bakery, and they have the best/cut...

Wow!! Love this bakery, and they have the best/cutest cakes! I've ordered a cake from them before that was both lovely & tasty. I've loved this season's "smash cakes!!" Didn't have the real reason to buy a smash cake, but just had to this time. They got my vote #joe2020

The cake balls are just simply delicious. Never ha...

The cake balls are just simply delicious. Never had any of the cafe food, so can't vouch for that. Atmosphere is cool. The employees I've encountered aren't very friendly, but aren't horrible either.

Highly disappointed with our wedding cake. It was ...

Highly disappointed with our wedding cake. It was not white and the vanilla interior looked burnt / dark. The flavor was off, didn't quiet taste like vanilla either. I was very detailed in the design I requested as well. The polka dots did not match the sample provided. When I reached out, we did not receive an appropriate response. I asked to speak to management and haven't heard anything back in over a week. As a small business owner, I couldn't imagine not responding to an upset customer.

Decent food. Nothing special. But it gets -1 star ...

Decent food. Nothing special. But it gets -1 star for calling their breakfast potatoes hash browns. They are not hash browns. They're home fries. Hash browns are little slivers of potatoes cooked to crispy perfection. Stop the false advertising, West Town Bakery.

A unique neighborhood breakfast place to take out ...

A unique neighborhood breakfast place to take out of town guests. You must get a pastry item with your meal or to take for a snack later. They also have some of the highest quality and best priced cakes for your special event.

Worst customer service ever.. called for direction...

Worst customer service ever.. called for directions to place because from out of town and the girl on the phone had the worst attitude ever. My GPS was not working bc of festival they had outside and I asked her nicely if she could explain where she was at and told me are you aware there is a festival outside and just told me the address.. I new the address . Thought it was funny also when I told her I was driving in circles.. needless to say I told her I would order cake from someone that wanted my business.

West Town made our wedding cake and they executed ...

West Town made our wedding cake and they executed on all levels! At the tasting they took very detailed notes about what we were looking for and the overall look of the cake. They explained the whole process, and took care of delivering the cake as well. There were no hiccups, question marks, or any problems at all and it was amazing to see our beautiful cake on our wedding day. It was a 3 tier geode cake and it looked and tasted amazing! We got tons of compliments from our guests on the moistness of the cake. The frosting and fruits were not overly sweet and we are super happy that we chose to go with West Town!

This is our breakfast spot whenever family comes t...

This is our breakfast spot whenever family comes to town. Great food. They also serve Dark Matter Coffee (a blend specific to West Town) which I would drink every day if I could afford to. They'll give you one to go if you ask nicely.

I looked up the menu on google and I saw a BLT. I ...

I looked up the menu on google and I saw a BLT. I called in so I could grab the food on my break. As I'm trying to order I'm told they dont sell a BLT, but they have a turkey club(difference is turkey and cheese.) So I order that and ask them to hold the turkey and the cheese. They say ok it will be 10 minutes. I get there and its not til I've been there about 5 or 6 minutes that I'm told the sandwich was made wrong they are making another. I'm annoyed, but I'm there already so I wait. I get the new sandwich about 10 minutes after that and it was cheese on it but I dont have time to wait for it to be made a 3rd time. I get back to work to eat it and the potatoes are cold and have little pieces of turkey in them from the first sandwich they made and there is so much mayo. I had high hopes for the food because their pastries are amazing.

A fairly good diner / dessert bakery. They have a...

A fairly good diner / dessert bakery. They have a lot of sweet options (the french toast cinnamon cake is very good) and a decent breakfast and lunch menu. Busy on the weekends and there will likely be a wait.

West Town & Diner is the best place in West Town! ...

West Town & Diner is the best place in West Town! Very friendly staff! Great variety of vegan bake goods. Josh is amazing he is super friendly and very helpful with explaining vegan and nonvegan bake goods. I am not vegan but my co-worker is and this place is my go to from now on. Cake balls are amazing!!!

I ordered through UberEats. The Winchester breakfa...

I ordered through UberEats. The Winchester breakfast sandwich and that thing was massive, definitely not overpriced at 11$. The chicken sausage had a bit too much parsley for me(pretty sure it was). The sandwich was delicious but very very rich. I would have liked more peppers or some other type of vinegar or spice to cut down on it. The coffee was alright, some sediment at the bottom of my cup. Haven't gotten the chance to try the other items yet but they look delicious. The goat cheese pastry looks different on UberEats vs in person.

Our first time visiting this spot and it was so go...

Our first time visiting this spot and it was so good. The vibe you get walking into this joint is like a throwback to when dinners where awesome! The service and the food was absolutely delicious.

The food was good. As any diner in chicago. The am...

The food was good. As any diner in chicago. The ambience and the vibe was great. We actually got the perfect view to watch a Baker create a cake, it was pleasant. The service was great in the beginning, once it got a little busier we felt rushed by the waiter.

Stopped in for the first time to grab a cup of cof...

Stopped in for the first time to grab a cup of coffee to kill some time before a meeting. Seems like a great place! I didn't try to food, but the display near the coffee counter was very tempting. I'll definitely stop by again!

After a few run ins with your Sprinkled Vegan Who...

After a few run ins with your Sprinkled Vegan Whoopie pie from Jackelope Coffee located in my old neighborhood Bridgeport, I had to ask. Members there informed me of where to go. Luckily I'm a 15 min bike ride away.

Keep up the positive work. I dig the storefront

A Chicago must.

Unfriendly staff. Says nothing to me as I m standi...

Unfriendly staff. Says nothing to me as I m standing at the register for 5 mins while they make a coffee for the only other person in there. The chubby person with the pony tail needs to learn customer service better or maybe get a job where they don t have to help people. I work across the street and like supporting independent businesses, but people with that attitude will make me stop at Starbucks instead.

A diner with baked goods. The food is pretty good ...

A diner with baked goods. The food is pretty good high-end diner food with mid-range pricing. The decor is 50s nostalgic, but (fortunately) does not try too hard. Friendly servers, although you do have to get their atrention. (Not a bad thing that they don't hover, and I haven't once felt they mind to he called over.) The baked goods are good, although some items tend to be too sugary for my taste.

It's a really nice place! A good selection of diff...

It's a really nice place! A good selection of different hot chocolates and wonderful coffee. The real gem of this place are their cakes and pastries! Don't be afraid to try the restaurant part.

Eggs were inedibly undercooked on 4 of 6 meals. To...

Eggs were inedibly undercooked on 4 of 6 meals. Toast was not toasted. When they served a person with a gluten allergy an omelette with toast, rather than making a new omelette, they just removed the toast and left all the crumbs. They did comp one person's food, which accounts for the one star. The other star was for good coffee and tea. Bakery fine, diner bad.

West Town Bakery & Diner at Acme Hotel

West Town Bakery & Diner at Acme Hotel

4.3