West Ashley Crab Shack Review

Very average. Red Lobster is better. Had an interesting smell and our waitress was drenched in sweat the whole time.

My wife and I drove down from Savannah, Georgia to celebrate our 15 year wedding anniversary. We decided to drop in and ordered dinner. First clue was the extremely filfthy glass the waitress brought me with chewed crab meat inside the bottom of the glass and a greasy film floating on the top of the ice. After 30 minutes she came by and I asked her for a replacement cleaned glass. That took her 20 more minutes. Then our orders weren't even hot when they made it to the table. My wife orders shrimp, scallops & fried okra and I ordered fried flounder, corn on the cob and a side order of sausage with a side salad as did my wife. The salad came in about 55 minutes in a very small bowl along with a very small amount of dressing. Finally the good arrived and it was just thrown on the plate like an afterthought! Presentation was not in good taste. She had 5 small bitesize shrimp and 5 scallops about the size a quarter and the fried okra was thrown in the plate. As for my order of Flounder it wasn't seasoned at all just fried with a coating and put on the plate. We asked the waitress for what they were charging we should have received enough food to at least now have to stop at McDonald's on the way home because we were still hungry. The sausages tasted freezer burnt and the Italian salad was nothing but Olive oil and some oregano. Not a place I'd recommend for anyone who is looking to be wowed for good food and customer service. The only thing I was wowed over was the expensive bill for such a poor quality of food! I didn't eat the sausage and corn because they both were not in good taste, but someone else probably did they just didn't know it? So disappointed with the manager who came to our table talked really fast didn't listen to our complaints and quickly moved on away from our table as if to say pay your bill and get the he'll out. Can you say the only tip they got was written on the receipt # FOR $50.00 YOU SHOULDCLOSEDOWNREGROUP&STARTOVER!
WILL NOT BE RETURNING EVER FOR A REPEAT EXPERIENCE! VERY DISAPPOINTED The Manager was not concerned about our service! Nothing was crispy nor was it good food! Very poor service and he didn't even attempt to correct the obvious issues with plating! SMH, but McDonald's came through! They have a great fried fish sandwich and the fries were awesome too!

Stopped for lunch. After being seated no one showed up at our table.

I had a great steamed seafood bucket while waiting for my wife to get a facial next door at Simply Your Spa. The staff was very pleasant and friendly, and the food was good. I'll be back with friends!

Stopped in for lunch, found the service to be friendly and prompt. The menu item I choose was shrimps and grits covered in a gravy with bacon & cheese crumbled on top. It was fabulous!!!!

The food was delicious, service was excellent also!!!

Older place but staff was vey friendly & helpful. Food was fresh & hot. Shrimp, crab & cheese casserole was awesome! Great food & reasonably priced!

One of my favorite places! Food is seasoned perfect, my waitress was attentive and there was no long wait to be seated and fed! Best ever!

Food was delicious and our server Brittney was the best

Great tasty seafood and outstanding servers ...Stefanie was my waitress.

Amazing food, friendly staff, great prices, loved it!

Great food. Crablegs were awesome, country fried steak was perfect, gravy was divine. Absolute STAR of the show was the Key Lime Pie which is home made, in-house daily. Service was great, server was very personable and helpful, can't remember his name though.

The food is bland and tasteless. The shrimp and grits are not good! They're dry grits with no flavor. They're actually the worst we've ever had at a restaurant. The fried seafood plater was okay but it needed hit sauce for flavor and the rice was cold and stale. Peanuts are the best thing they have, seriously.

Snow crab legs were delicious, as was the crab & artichoke dip. Our bartender stephanie was great.

it wasn t that good over priced and we waited 1 and a half hours for our food.I think this place is a little overrated and I don t think I ll be coming back due to prices and service

The lady working the bar was very nice. For the most part, the food was good. Although, I didn't care for the hush puppies. I will say, if you are ordering take out, check your order carefully before leaving. After an hour drive, we opened our plates to find our oysters were not included, nor was a side of cole slaw in the bag. Not a happy camper after paying 61.00.

The food was great and service was wonderful. The staff is friendly and courteous.

Went for a baby shower. Space was big upstairs. Food is a little pricey.

Great food and service. Excellent place to celebrate with a friend.

This place used to be really good, but has gone down hill. I wouldn't be surprised if it shuts down in the next few years. It's nice, however, that there always seems to be tables available. In the long run, I think it's too expensive for the quantity and quality of food you get.

The young lady was very rude she got smart was not listing to the manger and said some racist things to us we we're a church trying go have a nice evening and the young lady was very rudewe came 20 hours from Iowa to get treated like this I want my money back and will not go this again

The service was awesome in the food was delicious the prices are very reasonable

The BEST fried platters! Fresh and not overly breaded, seasoned perfectly! Snow crabs great too, had them steamed! Yummy!

I thought the staff was very pleasant. I cannot remember the young lady's name who took the order, but she was extremely helpful and answered all my questions. Oh yeah, the shrimp and grits were delicious. Definitely, will be going back.

Very delicious and great service! Loved the shrimp and grits.

I had the grilled seafood platter. It was ok. The service was good and the staff was very friendly.

Love this place food was wonderful place.will be back.

Just left .. oysters from Appalachicola, fl
Terrific. Crab cake and fried green tomato sandwich also very good.. we will be back

Great food. Great atmosphere. Very attentive staff. Our food came out very quickly. Definitely will be back.

This place was awesome. I sat down atv the bar and Larry was super courteous. I ordered to go and a noble gent began feeding me his all you can eat crab legs. Best experience I've had at a restaurant in a long time.

Probably not going back. We just moved to Charleston and very much look forward to trying all the incredible restaurants here. To start I asked for what seasonal beers they had, but said I was good with a ShockTop if they didn't have any. Waiter said he'd check with the bar to see if they where out of their seasonals. Waiter never said anything else about beer, simply brought me a ShockTop. We ordered hush puppy appetizers (we have two young boys so we always do appetizers to keep them satiated). Waiter forgot to bring the hush puppies. He didn't return until our dinner was served at which point we reminded him about the hush puppies. I would give the Shrimp-and-Grits a 3/5, it was okay. My wife's crab cakes were a 2/5. After asking for and receiving the check, we waited almost as long as it took us to eat dinner for the waiter to return to take our card. Not what I expect for a $70 dinner.

The food and service is always good but the price is to high.

Food was great! Just the service was realllly slow.. We avg waited 30min for each dish. Maybe it's just memorial day weekend..

Customer service was great.. Nice mood.. Chicken sandwich was great. Really enjoyed the crab and clam oyster and mussel bucket

All of them are Expensive. Menu is ok. Nothing special that can't be outdid at home. It's just ok.

I had a fried oyster plate that I thought was pricey. Compared to a local favorite restaurant, it was average. I probably could have cooked better oysters at home, but they were fresh and tasty enough to eat, though slightly over cooked (I might have seasoned them more). My daughter's crab salad was so full of grit that she couldn't eat it. She refused to point it out and cause any trouble. But she won't be back, I guarantee. Son's fish looked good. Everything was a little pricey, IMO. Pretty nice atmosphere for celebrating/drinking, etc. Waite staff was cordial.

Lively bar area and good service. We've enjoyed everything we've tried on the menu!

Great service and food. Portions are large for the cost.

There wasn't enough "bang" for the buck I got the snow crab and shrimp thing and there was 3 shrimp and just a little bit of crab. The food was really good, but if your truly starving I wouldn't come here.

Nice place to eat. Pretty busy. Food very good, they know how to cook fish. Would like to see them offer more fish choices. Lots of crab dishes, that is their name so I expect that.

LOVE this place. My family and I come here every year while we are on vacation. The food is fantastic.

Our server was very kind and the food was prepared well. We got the sandwich with shrimp barbeque on it. I wish the crab cake was a little bigger, but it was delicious regardless.

Food was great service was great and friendly Larry was awesome

My wife and I stopped in here to get our seafood fix while visiting Charleston. We ordered the crab stuffed flounder and the fried shrimp and crab cake combo. I'm not usually a fan of fried shrimp but the ones my wife got were hands down the best I've tasted, and they were huge. The flounder and crab cakes were delicious! Even the sides were great, especially the collard greens. The Key Lime pie hit the spot for dessert. The service was fast and friendly and the prices are fair for the quality of the food served here. We hope to come again soon.

If you ve never eaten seafood before then maybe you will think it s good. But as a seafood fanatic, I can honestly say I was disappointed by the quality of food . Not to mention the price. The seafood boils have no seasoning whatsoever. You can practically boil them yourself and it will probably taste the same or even better. And my brothers shrimp was so under cook it was still translucent. The service and the waiters were kind but the seafood is very over priced for eh quality of seafood.

The crab was devine! Had the crab balls and the crabby Mary with a crab bucket. Butter-dribblin-down-the-chin good!! A tad pricy but that's the crab game these days.

Wonderful experience tonight for my daughter's birthday. They were more then accommodating for our large group. Delicious food, the crab legs were Fantastic. Attentive service with friendly servers. Overall very happy with our visit and we will definitely be back! Thank you. Gluten free options available. They use separate pot to steam the crab legs and shrimp.

Apparently they were shortstaffed on this day, but the staff did a great job and the food was amazing. Our order came out wrong at first but the manager did a great job and taking care of it. anybody can have a problem, but what really matters is how do you handle it when you do. Shrimp and grits were amazing, barbecue chicken was the special of the day and it was wonderful, and my son had the DD barbecue shrimp and crab salad sandwich. Unique and amazing. We were very pleased even with the small setback.

I was very excited to try this place based on so many people saying how good it was. I was utterly disappointed. The portions were small compared to the price. There was no seasoning in the food. My boyfriend actually ended up getting sick later that night. The staff was very slow and unpleasant. The restaurant was at half capacity and it seemed like they could not keep up. I was very disappointed and felt like I wasted my money and time.

On the water..inland waterway so you get a boat show. Dining Al fresco is wonderful...ambience A plus.. Very quiet..great place to meet friends you've not seen in a while. Excellent service..
Very attentive.grilled salmon OMG

It was ok. I kind of wished I had spent that money somewhere else

A good seafood restaurant with more ambiance than most. The menu is a rather limited combination of shrimp, scallops, oysters and tilapia. A few other items as well, but with the food being good, if you like what they have you'll be pleased.

Sarah was phenomenal. She waited on our party of 18 single handed. The food was amazing, the ambiance wonderful. I've got nothing but good things about to say.

The service was ok. Our waitress wasn't very attentive even though the restaurant was not crowded. The wait time once we ordered was not long but the food was cold when it came out.

We came in a little late after a busy day but our server kylie was awesome and provided amazing customer service as well as prompt service. 10/10 would recommend.

my first experience was the BEST! i love the food and the staff, everyone did a beautiful job and i would recommend to many more! :)

I took my grandkids there oct.20,16.They loved it and so did I.Service was excellent and very friendly.I love seafood and probably have eaten at 200 plus restaurants specializing in seafood.The food here is the best out of all of those.I will be back often! Texas farmer seafood lover Larry S.

The crab balls and boiled shrimp were good; however, my dinner was a disappointment. My husband ordered a shrimp and oyster dinner. The portions of seafood were that of a kid's meal. The oysters were definitely the scrawniest I've ever seen.

Super racist place. We waited and waited. Countless of parties ate before us and the final straw party of 15 ate before us with a party of 5. After us the party of 5 got there before the party of 15

This place has gotten really expensive. Anything with crab legs is so outrageously priced and $7 She crab soup. The frogmore stew doesn't even come with crab legs, Lord help us. The food was good but for what your paying the portion size is small. Expect to spend $20-30plus and 10-15 for a sandwich with one side.

Great experience! Had the crab stuffed flounder and it was delicious. Wife had the crab cake and fried shrimp and it was excellent. We were stuffed when we left! Mo was our waitress and she was superb!