Wessex Garages Review

Bought my car from Dave. He had me smiling and was happy to buy my car from him. Makes a mean Cappuccino also. Thank you Wessex

I travelled all the way from Lincoln and to my delight my new car was as described. Everyone at Wessex was very friendly offering me a coffee as I arrived. I have to say a special thank you to Dave. He made me feel like a valued customer and for that I am truly grateful.

I bought a Mazda CX-5 boot liner from Wessex. Good price and genuine product. Problem was Parcelforce managed to lose the parcel. I contacted Wessex and they immediately sent out a replacement at no extra cost to myself. Dewi from Wessex kept me updated regularly and was very apologetic even although this was Parcelforce to blame. The liner arrived today and is just what I wanted. Good company and very responsive to the problem with the carrier. Well done Dewi.

Norrie.

Clayton Collier sold us our new car. He was brilliant and so helpful. He found us exactly what we wanted at a very good price, nothing was too much trouble. I would recommend going to this garage. In fact we have bought a couple of cars from them now. Great service.

Great customer service and tasty coffee. Had a good experience and am happy with my car. Thank you to David and Warren for all your help.

Sold a trick; turned out the car I purchased had an impacted brake disc and neither the garage nor Nissan Customer Services had the honesty or decency to own the issue, hiding behind t's & c's to make me go away. Do not trust these people - they do not check the cars they sell, nor own any subsequent issues. Nissan's Approved Used is also utterly worthless; their terms prevent liability for any likely issue.

I havent had to buy a car in years and was nervous at the thought, but the staff at Wessex were very helpful to me and my husband. And helped us find the perfect car. Dave had made the experience easy for us. And we are extremely happy with our car and the service we received.

Massive thanks to Josh and the team for making things so easy.

Don t be fooled by good reviews
2nd visit to this garage for first service
Returned to car bonnet was left up cap left off washer bottle air filter was not changed WouldNEVER use again when bought car had big fault on dash display wasn t fixed took to Nissan in box Wiltshire fixed instantly

I put a deposit on a used car. Unfortunately I was unable to proceed with the purchase. I then spent the next 2 weeks ringing every day trying to get my deposit back. Avoid at all costs.

Brilliant service for my recall. All explained and went out of their way to help me collect and get my car out when I turned up late

Thank you for the assistance in purchasing our new car. We found Clayton not pushey and very knowledgeable.

Just had my car serviced at Wessex Mazda, car was picked up from my house by a chap called Clayton,
Returned on the same evening even though out of hours And in his own time,car all cleaned
Never had this service before, will definitely use again

I bought my car to Nissan garage today to get my wheel bearing replaced! Despite my csr being a vauxhall all the staff were very friendly and helpful - especially Lucy, my service adviser and the lovely Jessica who came over and had a nice chat whilst I waited! Will definitely come back if anymore issues were to arise with my car! Thank you Nissan!

Staff were knowledgeable about their products. They were honest and up front always looking for the best deal for the customer in front them. Thank you. The reason for a 4 is I'm not keen on the amount of time it takes to full in the paperwork and to then go through it all. I understand it is a necessity, I just don't like it

I called Wessex 15 mins ago to ask for the parts department. A guy called Nick answered and said to wait for him to connect me with parts. I've been waiting for 14 (fourteen) mins and I probably I was could be still on hold if I didn't hang up. Nobody answered. While I was on hold I heard "nice" promo messages to tell me how they are working hard to improve customer satisfaction and how satisfied are 9 of 10 customers with their services. After hang up I called again and Nick said he is not working in parts. No apologise, no sorry, nothing. Paramount customer satisfaction, isn't it? Nevertheless to say I will never ever call or visit any W'sex dealer or even a Nissan one. Happy customers, guys!

Fantastic sales staff, really knew their stuff. Very helpful after sales. Thanks to Billy.

Bought my car from Dave. Everyone was very helpful. He found me the car perfect car. Definitely be back and was a pleasure buying from Wessex.

I went into the Mazda showroom for some information on the CX-5 and James Winward was more than helpful.

Thanks to his help I will be booking a test drive with him shortly and I intend to purchase a car from Wessex Mazda.

Yes I can vouch for the other review on here. They will not haggle or budge on their prices or trade in values at all, so if you are looking for a good deal take my advice and do as we did and walk away and look elsewhere.

It s been a pleasure dealing with Dominic and helping come to an agreement that suited me to get the car I wanted. He explained everything to me and my parents so we understood it and overall a great salesman. Also helping me to get the car within 3 days of me initially going in to test drive one. 100% recommend Dominic.

Driving through Bristol on route to London before heading to Germany, and noticed rear brakes grinding. Rang Wessex on the Saturday morning who fitted us in, diagnosed the problem (rear brake pads) and made the repair by 1330 the same day ! Thanks to Stacey and the Wessex team for looking after us(and the dog) so well - and averting what could have been a real drama. Brilliant service, strongly recommended - will definitely use again !

My mum bought my car from Wessex Pennywell Road. We had a pleasant time finding my car. It was made easy. Hats off to Dave who was very nice to me and made my buying experience so easy. Thank you. M.W

Very good service, quick and efficient. Service done whilst I was waiting.

Picked up our 3rd car from Wessex Garages(Penny Well Rd Bristol) today,just like to say a big thanks to all the staff especially Dan who made buying our new car a straightforward and hassle free process,great service guys thanks again!

Had to return my Motability Nissan X trail after 2 years. Only for health reasons as car was superb in every respect. Was dealt with by anneeli (sorry for spelling) who was extremely warm, professional and friendly. She helped get my wheelchair out of the car and couldnt do enough for me. She was very helpful and really seemed to enjoy her job. Thank you

I bought a car and couldn't fault how the sale went. The salesperson was knowledgeable and the car ready on time for collection. Unfortunately, the aftersales was a bit of a let down. I tried contacting the dealership twice with a query and never got a response so gave up and contacted another dealership who resolved the query straight away.