Weddings at American Stationery Co., Inc. Review

Absolutely the most ridiculous online purchase I have EVER made. I ordered this memo pad as a Christmas present for my Aunt.

The first time it was delivered, the order came incomplete. I called them the second I opened the package, as it was only a week until Christmas. They PROMISED ME that the correct order would make it to me by Christmas Eve.

Well, Christmas Eve came and went, as did Christmas Day. When I called the day after Christmas (first day back open) the customer service rep was apologetic, but told me she had no idea why I was promised the package before Christmas, as it wasn't enough turn around time to remake the order.

And so, giftless, they refunded me for PART of my messed up order.

Fast forward 3 weeks, yes it took THREE MORE WEEKS to receive the corrected order (total of 4 weeks to get the proper order. It only took them 1.5 weeks to get it to me initially!!!). When I opened the package, the entire memo pad was IN PIECES!!!! The binding of the pad was flimsy and the entire thing came apart.

Safe to say, I AM COMPLETELY DISSATISFIED.. and I will NEVER order from you again. EVER.

Mind you.. they would not refund my entire order. only part of it.

UNREAL. I wish I could give you ZERO STARS.

Big fan of American Stationery. I've been a customer for almost 10 years now and they offer a great product at reasonable prices. Great way to bring back the written note!

My SECRET for 19+ years! Chapter 22: Classic Correspondence by Letitia Baldrige's New Manners for New Times: A Complete Guide to Etiquette.

Thermography Ink is raised lettering that is my preference vs embossed (difficult to read). Worthy thank you note decor in a Rich Man's work area that resulted in a $700 street price ticket gift for The Bulls Playoff Game.

Quality -- My Orders have always arrived PERFECT! The same product as previewed pre-order. How quickly I forget that every order is shipped in a nice, keepsake box.

Competitively Priced -- 19+ years ago, AMERICAN STATIONERY was the only affordable raised lettering. Now, competition exist but they are more expensive as everything is a la carte.

Clearance -- my favorite category that gives me the chance to be affordably playful with eclectic designs. I can also find classic designs at cheapest rate.

Due to emails, an order of 25 lasts a long time when you write a draft on plain, scratch paper before using $2 personalized notes/letterheads & envelope.

So far I've gotten two broken return address stampers and a lot of push back when I call for a replacement. Will not use this company again.

They produced our company's business cards-they were perfect! They also delivered them in 2 days! We were very happy and satisfied!

I love the large variety of items and all the different printing processes that they offer. I've never had an issue with any of my orders.

Nice place to get any kind of printing done. Paper, glass, clothing, cooking items, anything. If you can think it up, they can print it. Thermography /embossed /digital /flat print/embroidery /foil. You name it.

Clearly, this company is desperate at the expense of their customers. As if they don t charge enough for their products, (many which can be found for less online) they nickel and dime you at every turn. If they mail you a coupon, don t count on it necessarily working. If they decide they will honor a coupon and extend free shipping as a courtesy for your trouble, don t expect them to honor their word either. After THREE phone calls to this company, the original discounts were finally extended, but not after losing my temper! No company is worth that headache. When you re spending $100+ on address labels, it doesn t seem like too much to have a few bucks taken off.