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Amanda Ansell

3 years ago

Absolutely the most ridiculous online purchase I h...

Absolutely the most ridiculous online purchase I have EVER made. I ordered this memo pad as a Christmas present for my Aunt.

The first time it was delivered, the order came incomplete. I called them the second I opened the package, as it was only a week until Christmas. They PROMISED ME that the correct order would make it to me by Christmas Eve.

Well, Christmas Eve came and went, as did Christmas Day. When I called the day after Christmas (first day back open) the customer service rep was apologetic, but told me she had no idea why I was promised the package before Christmas, as it wasn't enough turn around time to remake the order.

And so, giftless, they refunded me for PART of my messed up order.

Fast forward 3 weeks, yes it took THREE MORE WEEKS to receive the corrected order (total of 4 weeks to get the proper order. It only took them 1.5 weeks to get it to me initially!!!). When I opened the package, the entire memo pad was IN PIECES!!!! The binding of the pad was flimsy and the entire thing came apart.

Safe to say, I AM COMPLETELY DISSATISFIED.. and I will NEVER order from you again. EVER.

Mind you.. they would not refund my entire order. only part of it.

UNREAL. I wish I could give you ZERO STARS.

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