Websource Review

Very good customer service and also very fast shipping/delivery.

Always great service and quick collection keep up the great work

So Professional and Efficient. Love the service. Always Great!

The best shipping company in Trinidad. I've been with them forsome years and they never dissapoint. Very professional... Highly recommended.

best shipping in Trinidad; prices are awesome and on time (most times).

I have been with them 6 years but recently realized that there prices has gone up I paid 65.00 to for an item I purchased for 10 USD and it was not even worth the price to collect it a piece of clothing as light as an underwear im thinking of switching it's getting to ridiculous in this covid19 period

The courier joanna from central area is extremely professional, pleasant and helpful

Very organized, clean. Service was fast to pay and collect.

Professional courier service, friendly and helpful staff

There service and standard have drop, it's not how it use to be.

Had a long line but was moving very fast.staff was quick at your service all went well wont mind supporting them

Package arrived on time but too much excess wrapping that adds up the weight

Excellent customer service and prices compared to other skybox companies.

The customer service has always been very good . Twice there were delays in my package delivery due to USPS service but the staff was courteous about keeping to informed of the situation.

Efficient and reliable. Overall, I guarantee my services are well taken care of
Thanks websoruce

I have been with WEBSOURCE for three years now and there service is getting shabby. You are going to find very small items in three times larger boxes which will sometimes be stuffed or sometimes just no stuffing at all. I used this company because I heard of their quality service but now for the past two years it has dropped drastically. Secondly way higher prices for very light packages which is normally a few ounces but they charge you for one pound to three pounds with bigger boxes. Thirdly customer service when you walk in okayish few CSRs are pleasant and you have to take their pleasantries with a grain of salt.

Quick and convenient. For your online import needs. Make shopping simple, stress free and never having to worry about how you are going to get your items. Opt to your item delivered to your door or go in to collect at thier collection center.
Also you can call ahead and make use of their shuttle service for easy access in and out of facility.
Monday to Saturday.

Great service pleasant staff clean and professional environment

Staff is very customer service and service is very quick

Service started off ok but has being deteriorating badly during the past months

I love websourse great service unable to get 5star because they need another location in South.

Ridiculously expensive ! I would be using my right mind and returning to Tropical Express !!

Websource is a bit expensive everyone knows that... but so far (4+ years) I ve had no problems. Around Jan to May I had some issues collecting over 20 packages because I was in and out of the country. Websource kept my packages AT NO COST for 2-4 months. That s crazy because that service is highly charged by other companies. As I said it was not planned and websource made it such an ease with no frustration at all. That is customer service at its finest! I wont be switching anytime soon.. even with the recent credit card scandal. I also believe that the fluctuation in charges for packages is not actually Websource s fault; if you look at your invoice, you d see it s customs. They are quite annoying . If you can show me another company that s cheaper / economical & offers the same customer service i d consider switching but so far i really don t think there is any. I rather pay more for quality service. Will always be 5 stars for me, hopefully they never disappoint in the future.

Courteous staff it take about 10 minutes to collect your package and they have necessary preparation for the Corona wash hand outside sanitize and temperature taking inside. Well put together

Decently smooth service, got in and out pretty quickly.

Fastest and easiest way to do online shopping. Rates are very competitive.

Efficient friendly staff, good parking. However rates seems slightly high.

Service is not as good as it used to be and they are really expensive now

It's a reasonable alternative to the other providers

There service is one of the best ,but there rates are really ridiculous .I cannot see how a phone screen can weight 2lbs.

Very disappointed with this company lately. Our last 2 orders have been delayed over 2 weeks from the date they were received in Miami. The most recent order has been lost apparently. We tried to call to inquire and they've now disconnected their phone because too many people are calling to check on delayed / missing orders. Tried to email and no response. We had to go in physically to check our order.
The only reason I'm giving 2 stars is because they used to be a decent courier service. Now I would caution anyone from using their services.

Very efficient service.
Line had about 15 persons when I reached and took me less than 5 minutes.
Walk over to package collection and was almost immediate...

Your telephone queue service is the worst. Waited in queue at no.1 for more than ten minutes and still after nobody answered.
Collection of my order was quick but the description was never changed on the package even though they advised it would be corrected.

Excellent shipping service ......Friendly and efficient staff !!!!!

If they could get my goods in Tobago on a timely manner they would be perfect. Would still do business with them though

Excellent, speedy service. The only thing missing is the ability to return packages received through the company.

Would have got a better review but the security on d compound needs to know how to address customers visiting a private business

Needs a bigger Carpark, overall smooth service as any other place.

Length of time to wait for someone to answer call is terrible .Rates Expensive and to increase your customer service get a dam Live Chat service so that we can speak with rep faster .Call before scheduling delivery .Why are yall showing up at my home without confirming if i would be home ? Respond to customer emails ,yall dont respond .Be more efficient -

Excellent courier service without the overpriced shipping costs

They treat u like family very well established place everything in the customer favor

Been using them for over five year and they were awesome. Of recent times they have been over charging and double charging. Even when it s brought to their attention with receipt to show there s still no resolve.

Have been using them yearsss now. Prices wasnt so bad then but is wayyy more now. Service was quick and good but now They does deliver extremely late, without noticing you of the exact date or putting it on there websight when you will get your orders. Have to be messaging the courier right through to find out.

Almost always get lost coming inside this area.
Fast in fast out, never had a long wait here.

I would usually visit here on a Saturday because they would normally do free drop off at my work place during the week. The line is long but moves very quickly due the 5 or 6 attendants. Since they have separated the actual pick up from the paper work it's even much faster. Staff is courteous and pleasant.

Very efficient. They appear to take customer service very serious and it shows. Every process is there to make the customer experience flawless. Wish more companies here would do that.