Wattbike Reviews

Having spent a long time looking for a home training bike that would work for both spinning and triathlon training, I settled on the Wattbike Atom next gen which seemed to be the best value for money. On ordering the bike, the quoted wait time was 15-17 weeks. The customer service team at Wattbike were exemplary, sending regular emails updating on progress with manufacturing and delivery times. The bike arrived a week earlier than expected and the delivery crew were excellent, delivering in the time window they quoted.

Having used the bikes for the last two months, it is an excellent, robust device. My wife uses it for Les Mills RPM spin classes and I use it with both Sufferfest and the Wattbike app. To date there has not been a fault with the bike and it has exceeded expectations.

Like many prospective buyers I was wary about the various reviews about customer service however, given the challenging circumstances they are operating within I cannot fault the service provided. It was certainly worth the wait!

Great product, really solid feeling bike that does what I want it to do. Zwift is great on it.

Had some issues which the CS team went to great lengths to solve early on. Mostly caused at our end, so no bad reflection on them

I do hope the hub app gets some more love and updates in the months to come - such a great opportunity to build an amazing digital experience to go with the amazing physical one as well

I purchased the Wattbike Atom a couple of months ago and was generally pleased, although the ERG mode tended to drop in and out every so often. Then about 3 weeks ago the ERG mode stopped working altogether. I have contacted support, they More

Great piece of kit, but a struggle at first, why?.... I upgraded from a Bkool Pro Trainer where you put your bike on the unit, this works great and obviously has the right 'feel' and you change gears with the bike. However with the New Wattbike Atom, the resistance is a lot harder, and the gears are electric switches that don't always react quickly (although I suspect this could be the trainer software NOT the wattbike). You can actually set the resistance on Zwift, Rouvy, Bkool etc to make it easier, just set resistance at 80% or 90% (or make yourself 3 stone lighter), but you can't always do the challenges if you've set the resistance lower. However I now have legs like Clark Kent (lol), I AM over a stone lighter (in 2 months) and I'm loving the Wattbike. Just get one and save a fortune on the going to the gym.

I had high hopes for this product, it really looks the part! It's beautifully presented, the information contained within the training and the content is great.
However dealing with wattbike has been truly shambolic!
Save your money and deal with a company who really value your business.
I had no end of issues with the bike and despite returning it they're continuing to take payments from me.
Woeful!!

I purchased a Wattbike Atom Next Generation having used and loved Wattbike at the gym. There is obviously a few months wait for delivery but I was well informed of this and prepared to wait for the bike I wanted. Delivery was bang on time and very well organised. Building the bike was easy and quick. To ride I have to say the bike met and exceeded all my expectations. Its sturdy, you can match your position to your road bike and it linked up with Zwift without issue. It was a joy to use and I loved not having to take my bike on and off a turbo.
Unfortunately after two weeks seamless use the right shifter developed a fault. After some initial difficulty getting a response from customer care, I received contact and from then on the after service was exceptional. They talked me through some possible fixes, none of which worked. Without hesitation they agreed to replace the bike. A day later the bike had been swapped and I am now back riding it again. Without this issue my rating would have been without hesitation 5 stars.

Ordered the atom back in December and was expecting a March delivery, but great to have notice from panther(courier) to organise delivery for the end of January. So had it a few days and absolutely loving it, first time I ve had a smart trainer and it s great for x training as I normally run.The hub is fantastic, obviously a lot of depth and knowledge has gone into this. Looking forward to improving my endurance and overall fitness. Great work Wattbike. And a big thank you to panther for prompt well organised delivery, refreshing.
A true premium product

I order a Wattbike Atom in November after some friends recommended them. The lead time was disappointing, but I still felt it was the best option for me for a large investment. Then I read some reviews and was pretty worried it wouldn't come for longer and wouldn't work well. It has just arrived a month early, delivery was next day when I got the notification it was ready with no issues, and you literally just plug it in and it works. Setup is simple and easy. Very pleased. 4 stars just for the long lead time as they expect payment at the order.

Absolute joke of a company. Wattbike atom! 2nd bike multiple engineer visits. Now their team seem to think they can t receive my emails. Stalling tactics.
Just collect this bike and refund my money.

Do not buy an atom bike! Useless!



I was really looking forward to using my atom but the experience has been horrific and the support is the worst I ve ever experienced!

Tried with all these apps

Wattbike app - Useless - Can t hold a consistent wattage and erg mode doesn t work!

Zwift - Due to wattage dropouts and the bike spins out when you ramp up the power in a race or group ride means its useless for zwift. And Erg mode for training is non existent!

Trainer Road - Same as above.

Complete rip off.

If this was an iPhone, it would be as bad as not being able to make a call. Its that bad!

I spent a fair amount of time looking at the various options for an indoor bike. I m not a fanatic cyclist in terms of racing, neither do I ride in a club. I enjoy cycling for exercise. Having looked at various options and different cycling apps I decided that I wanted to use Zwift and have a bike that works with it. I choose the Atom because it has gears and erg mode. It is also rather sturdy and I needed that with my personal frame! The bike arrived earlier than initially quoted. It was easy to set up and works really well. Over the last couple of months I ve gone from 2 rides a week to 5. From 10 mins rides to an hour. I need to lose weight and get my fitness back. It s working brilliantly and it s becoming addictive. I m sure other apps are similar, but It s really amazing going for a ride using Zwift as the app controls the peddle resistance and it really is like riding up and down hills. My fitness is increasing, my heart rate is coming down and so is the weight. I ve now just ordered new pedals, shoes and cleats... it s getting serious! So, very pleased with the bike and highly recommended.