I purchased a Wattbike Atom Next Generation having...

I purchased a Wattbike Atom Next Generation having used and loved Wattbike at the gym. There is obviously a few months wait for delivery but I was well informed of this and prepared to wait for the bike I wanted. Delivery was bang on time and very well organised. Building the bike was easy and quick. To ride I have to say the bike met and exceeded all my expectations. Its sturdy, you can match your position to your road bike and it linked up with Zwift without issue. It was a joy to use and I loved not having to take my bike on and off a turbo.
Unfortunately after two weeks seamless use the right shifter developed a fault. After some initial difficulty getting a response from customer care, I received contact and from then on the after service was exceptional. They talked me through some possible fixes, none of which worked. Without hesitation they agreed to replace the bike. A day later the bike had been swapped and I am now back riding it again. Without this issue my rating would have been without hesitation 5 stars.