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Mark Bishop
Review of Wattbike

3 years ago

Having spent a long time looking for a home traini...

Having spent a long time looking for a home training bike that would work for both spinning and triathlon training, I settled on the Wattbike Atom next gen which seemed to be the best value for money. On ordering the bike, the quoted wait time was 15-17 weeks. The customer service team at Wattbike were exemplary, sending regular emails updating on progress with manufacturing and delivery times. The bike arrived a week earlier than expected and the delivery crew were excellent, delivering in the time window they quoted.

Having used the bikes for the last two months, it is an excellent, robust device. My wife uses it for Les Mills RPM spin classes and I use it with both Sufferfest and the Wattbike app. To date there has not been a fault with the bike and it has exceeded expectations.

Like many prospective buyers I was wary about the various reviews about customer service however, given the challenging circumstances they are operating within I cannot fault the service provided. It was certainly worth the wait!

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