Vodacom does not provide any telephone contact with Vodashops. customers MUST travel for every little thing not covered in the FAQs. This deficiency does not reflect a good organization of customer service
Vodacom Congo SA
Impeccable and prompt customer service but not enough room to sit.
Vodacom never informs these users about changes to its services. Sometimes if you buy a package on Mpesa, It eats your money without crediting your number. When you call their customer care. they promise to pay back. But at Finish: NO REFUNDS! NO EXCUSE! It is too sad. He lacks seriousness and organization at Vodacom.
