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E
3 years ago

Nice promises, but in practice it is a drama. If s...

Nice promises, but in practice it is a drama. If something is not right there is no way out without support, and then it appears that a support department hardly exists. As a customer it appears to be impossible to get in touch by phone, which would make you continue quickly. You can only send an e-mail and then wait 8 hours for processing time .... They can then call and then you just have to be reachable and otherwise you will hear nothing further or you can respond to an e-mail again (and therefore again 8 hour processing time). Probably meant to sell consultancy that will set up the system for you .... in short, consider before you start ...

P
3 years ago

Vision Planner Offline is a nice and useful progra...

Vision Planner Offline is a nice and useful program when properly set up.

Advantages are: it is very extensive at its core and beautiful annual accounts can be rolled out. The connections with Snelstart and UNIT4 Multivers are very good. The support team is very friendly and very knowledgeable and will help you further.

Disadvantages: I am someone who can dive into the programming and formulation of the annual accounts. If not, stay far away from Visionplanner. The program is skilled but very complicated. There are various manuals and help functions, but none that give you a handy overview, you always have to go to the (friendly) support. The support team was surprised that I did read the manual and tried to arrange it myself, according to them no one had done that in a long time.

The (in my view) many standard functions for IB entrepreneurs and VOF are poorly equipped. I am now only programming a tax position for partners (more than a day / half day of work). The VOF profit distribution was also not present and had to be arranged through support. There is no comprehensive overview of the VAT balance with an overview of supplements. There is no specification of assets per investment item.
Many accounting firms probably won't care, but this is not the level of quality we work with, we want to be able to show our customers very insightful figures. How this is solved now is simply placing a few Excel pages between the Visionplanner pages in the same format. Or contact the Visionplanner support team for a lot of money, who will then program things for you.

Visionplanner Offline is really useful for us now, but only after investing in myself to get to know it really well. I cannot avoid the appearance that Visionplanner thinks it is fine that the program is very complicated to customize because it can provide expensive support hours. On the other hand, it is difficult to make a complex program such as Visionplanner Offline more user-friendly because of all the extensive options.

In my opinion, the lack of many VOF cases was the reason to write this review. Despite all the praise for the support team which has helped me a lot, but that should not really be necessary.

J
3 years ago

Change their subscription conditions without prope...

Change their subscription conditions without proper communication, so you suddenly receive an invoice of 150 euros more. There is hardly any support either .... Software is also not very user-friendly. In short, not recommended!

M
4 years ago

A business accountancy subscription. Start is diff...

A business accountancy subscription. Start is difficult because too few training courses are organized. Also no training via youtube or other video material at the start to get started yourself.

Started myself without any training or explanation and I got through it. Too bad I still have to follow the training. I would have preferred a google meet of 2 hours. Then I would have been done.

Plus point: Once you are through the start it is a great program. Consolidation has never been so easy. The dashboard also looks nice and can be arranged as desired.

Plus point: Reporting looks good and is fully adjustable and easy to operate.

A disadvantage is that no report can be made of a forecast, while this is necessary for, for example, a financing application.