🍷❤️ Vinotheque Wine Cellars is my go-to wine destination! The selection is amazing, and the staff is always friendly and helpful. The wines are top-notch and the prices are reasonable. Can't get enough of them! ❤️🍷
I recently ordered from vinotheque.com and was delighted with my experience. The wines were fantastic, and the customer service was superb. I will definitely be ordering again from Vinotheque Wine Cellars!
🍷👍 Vinotheque Wine Cellars is the perfect place for wine lovers! The selection is superb, the staff is friendly and the atmosphere is great. I always have a wonderful experience whenever I visit. Highly recommended! 👍🍷
My experience with Vinotheque Wine Cellars was beyond my expectations. The wines they offer are of exceptional quality and their customer service is second to none. The staff was incredibly knowledgeable and helped me find the perfect wines for my collection. I am definitely coming back!
🍷😃 Vinotheque Wine Cellars is a gem for wine lovers! The variety of wines they offer is impressive, and the staff is always welcoming and knowledgeable. I can't recommend them enough! 😃🍷
I recently discovered a great wine cellar on vinotheque.com. The selection is fantastic and the customer service is excellent. The wines I purchased were delicious and I can't wait to try more from their collection.
I recently visited a wine cellar and had an amazing experience! The wines were of top-notch quality and the staff was very knowledgeable. I would highly recommend this place to any wine enthusiast.
🍷🍷 I absolutely love Vinotheque Wine Cellars! The selection is fantastic and the staff is always friendly and helpful. The wines are absolutely amazing and the atmosphere is cozy. I can't wait to visit again! 🍷🍷
I had a great experience with Vinotheque Wine Cellars! The customer service was exceptional and the quality of the wine was outstanding. The staff was knowledgeable and helpful in selecting the perfect bottles for my collection. I highly recommend Vinotheque Wine Cellars for all wine enthusiasts.
Vinotheque Wine Cellars exceeded my expectations. The wines were excellent, and the staff was very knowledgeable and friendly. I had a great time exploring their collection and finding new favorites. Highly recommend!
I can't say enough good things about Vinotheque Wine Cellars! The wines they offer are outstanding, and the customer service is excellent. The staff is friendly and knowledgeable, making the entire experience a pleasure. I highly recommend them!
Vinotheque Wine Cellars is the best wine shop I have come across. The selection is incredible, and the staff is always friendly and helpful. I have never been disappointed with the wines I purchase. Highly recommended!
We've had our Vinotheque cellar over 10 years and it still works perfectly!
I will concur with other negative reviews of this company. We purchased the WhisperKool Platinum Split 8000 system for a client.
We installed the system and performed the warranty start up sheet as required to gain the industry standard 2 year parts and 5 year compressor warranty. This is an industry standard warranty. All manufacturers will offer a 5 year warranty on the compressor. Typically you pay extra but if Vinotheque is offering it this way then I would assume they are just tacking the cost onto the consumers initial investment. As was said in another post, this is not their equipment. It is standard equipment with controls they add, and there is nothing wrong with that.
As an HVAC contractor we pride ourselves on our quality and expertise of wine room conditioning systems. This system as was stated had a Tecumseh condenser accompanied by Vinotheque's control system attached. The warranty requires you set up their controls and set the refrigerant charge based on their recommendations which are typical industry requirements and standards. Nothing new for us and all of that was done as we have done on thousands of other installations just like it, albeit with other manufacturers equipment.
The equipment ran flawlessly for nearly 5 years and in our extreme desert region of Phoenix that says a lot for the product. But after 4.5 years the compressor failed. Unfortunately this happens, not to every system but it does happen. At this point my review is not for the product, as a product I would give it 5 stars. Again its not really Vinotheque's product though. Tecumseh is a tried and true manufacturer of equipment and any HVAC/R guy will tell you its not the equipment that makes for a good end use. The install is the most important part. Being that the product ran without issue for nearly 5 years without issue is a testament to the initial installation.
My problem is with Vinotheque. When we initially contacted Vinotheque to enquire about the compressor warranty we were told they don't offer warranties of 5 years on compressors of the model we purchased.
When I sent them their paperwork that we had from the initial sale that stated it did indeed have a 5 year warranty they then said it was a typo on their part but that they would need our warranty/start up sheet in order to "help us out". Honoring your warranty = "help us out"... :/
We sent them the warranty/start up sheet from the initial install that they no longer had.
Typos and poor record keeping...
After sending them the warranty/start up sheet they then stated that they would need pictures of the installation and that due to the start up having never been reviewed they would probably have issue with the warranty.
I sent them what they needed but at this point I gave up... Realizing the game they were playing was delaying the process and was putting us in a poor position with our client.
At the end of the day (literally, that day) we ended up purchasing a new compressor and installing it for our client at a loss.
NO CONCERN FOR CUSTOMER AFTER THE SALE AND WILL NOT HONOR WARRANTY. THEREFORE NOT A GOOD PRODUCT AND AN EVEN WORSE COMPANY!
Absolutely the finest craftsmanship and best built products on the market. My cabinet and my built in cellar work (I've had both over the years) are beautiful pieces of furniture that have worked as advertised.
I did have one small issue with the built in cellar. I called and the issue was solved immediately. Their customer service made me love them more. It's an investment, but it's totally worth it.
vinotheque.com