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J
3 years ago

Nothing there is consistent. Some waiters there a...

Nothing there is consistent. Some waiters there are better than others. Some are friendly, some aren't. Some are on top of their game, some aren't. Sometimes, the food is good and speedy, sometimes it isn't. While the food quality is between satisfactory and outstanding, I am disappointed in the size of the plate portions compared to how much I pay. Late-night is the best time.

To their benefit, the place has always been clean, spotless, and well-organized when I have visited. I have felt comfortable there based on those good details.

Overall, when I go there, I don't expect the best of the best, judging on my past experiences. This place is best for late-night dinner, compared to the other times.

If a waiter can be requested, I recommend requesting Zac. He is the best. He typically works nights.

I do NOT recommend going anywhere near Erik. He is always rude (more than one occasion). He is the worst employee there by far!

D
3 years ago

I don't usually review places but I just had such ...

I don't usually review places but I just had such a bad experience there

It's like, you go into a restaurant and you haven't had the best night of your life but you figure at the very least you can eat something.

But not once did anyone come to ask me if I wanted anything to drink or if I wanted food. Like I'm at the front of the bar in front of all these waiters just WAITING for them to ask me. And I don't even wanna ask them because Its like if they don't even wanna put the effort in to serve me why should I even order?

So idk, this is just one bad experience but it was just the cherry on top of a bad night.

If anyone reads this review I would say just skip this diner and go to uptown. Its a mile further but worth it cause at the very least you'll be served

J
3 years ago

Terrible service. Don t bother. Showed up after th...

Terrible service. Don t bother. Showed up after they missed half the order and all details to correct it and the order was still wrong. The order was not complicated or picky in any way. I was cordial and understanding about it at first but now I know. I should have read other recent reviews about this place first.

B
3 years ago

Second chance and they just failed miserably. Aske...

Second chance and they just failed miserably. Asked for a Coke, sorry no carbonation!... ok.... I guess that could happen, but when you get almost three bucks for a soda, it is very foolish to not have it available. Forty five minutes to receive food and they were not busy. The cooks plain suck at their job! Way too slow and unorganized. Asked for whole wheat toast, they were OUT. No Coke and no whole wheat. Wow! My friend ordered strawberries with his french toast.... they never arrived. My Omelet was very tasty, the server said, they messed up on the American fries so he wold be bringing out more because they ran out...... they never came! And it was so fricken cold in there I would have given $20 for a blanket!
Like I said, the first time was miserable, we convinced ourselves they had a bad day, so we tried again.... NOPE, that is normal operating procedures. They are poorly managed. Too bad! We could use more late night places, But I will NOT return.

A
3 years ago

The two stars was for the awesome staff and fast f...

The two stars was for the awesome staff and fast food. But once I got home with my 75 dollar order I was highly disappointed. My steak was rare so I had to re cook it and season it. Hashbrowns was burnt and I don't know what they call a 3 egg omlet but this definitely wasn't worth the money!! I usually go here for a breakfast burrito but I don't know now!! Only thing looked good was the English muffin, pancakes, and the steak once I cooked it some more.

E
3 years ago

My friends and I were desperately searching for a ...

My friends and I were desperately searching for a place to eat around 1 in the morning last weekend and that's when we stumbled upon this diner! Super cute place and my waiter was wonderful. The milkshakes we great and the food was awesome. Cozy set up and I could tell it would be fun to work here. Thanks for a great meal I will come again soon!

E
3 years ago

Worst service ever. Got there about 12:30 on a Tue...

Worst service ever. Got there about 12:30 on a Tuesday. We were told it would be about 45 minutes for food. We decided that wait was ok. Almost 2 hours later still no food and no update on when we would get it. The excuse was they had a bunch of Grub Hub orders. Theres no way that many orders came in. Even if it did, why not work some orders in of people who are waiting at your restaurant. Ended up leaving without ever eating. Wouldn't risk going again.

C
3 years ago

It's diner food, done right. The worst thing about...

It's diner food, done right. The worst thing about this place are it's customers. I've never been to a place where the customers were so damn rude. I like Nicollet diner. Servers were phenomenal and food was great. GO HERE FOR GOOD DINER FOOD, BUT YOU BETTER BRING YOUR MANNERS, GOD DAMN IT.

N
3 years ago

I wrote a review and somehow it wasn't posted. hm...

I wrote a review and somehow it wasn't posted. hmmm
Anywho took the homeowner's kids out to breakfast cuz this gal wasn't cooking. We had their southern cousin along for the ride.

Found paid parking across the street strolled in and was seated immediately. Not busy at all it was a late breakfast for us as no one wanted lunch yet. 11 am. Charline was the best, fast, efficient and outstanding in customer service. She brought 3 shakes topped high with whipped cream which pleased the kids. We had dancing construction workers across the street for entertainment while waiting for our order.

2 orders of a mega huge waffle and SUPER thick french toast with smiles all around. Biscuits and gravy, ya probably think the southern cousin ordered that but nope it was me! Food was hot, fast,
and hit the spot. All in all nice 24 hour diner with great customer service. When in the area,we will be back....

C
3 years ago

Food was expensive, burger was $12. Burger was dry...

Food was expensive, burger was $12. Burger was dry and bland, I would rather have had a McDonald's burger. When I asked that I get comped, as it was a terrible burger they refused. Wait time was long, and overall did not enjoy the experience. Will not be returning.

C
3 years ago

Great food wierd service, its like having zombies ...

Great food wierd service, its like having zombies wait on you or indentured servants. The servers seem overworked and tired and calling in an order over the phone is a test of patience as you have to listen to a pre recorded message of how to order food for delivery thru Grub Hub and their delivery partners. As a working professional you dont have this kind of time to waste on inadequate capitalism.

P
3 years ago

3/11/2017: Some guy decided to treat a crew of hom...

3/11/2017: Some guy decided to treat a crew of homeless to breakfast here. One of them had a disturbing episode which wasn't handled by anyone. I think the food is still good but it's a circus now. 3 stars for freakshow environment.

2/4/2017: I've been here dozens of times and have never had a bad experience (amended) like what I've read in some of these reviews.

The quality of ingredients far exceeds what I would expect from a 24 hour diner. I could eat the Butterface shake every day. Try one of their skillets or the club sandwich. I think you'll like it as much as I have.

L
3 years ago

We waited 1 hour for our food. The restaurant was ...

We waited 1 hour for our food. The restaurant was not that crowded. The waiter did not bring out 50% of the beverages until we flagged them down. We had to flag them down to get our food. They were out of steak and eggs. The waiter was forgetful and got most of our orders wrong. The food was okay, but the poor service and long wait time made going to this diner not worth.

T
3 years ago

Very patient staff handled a large group of young ...

Very patient staff handled a large group of young dancers and their moms at 4:30. Then another large group of teenage dancers and their moms at 6:30 Perfect high top table that seats 16. There cannot be more demanding customers. Lol!! Tomato basil soup absolutely fantastic!!! Fries a combination of perfect crunch and salt. Full bar made it a happy adult event especially those sharing a margarita with and without jalapeno!!

C
3 years ago

I was in town with my partner to see my siblings g...

I was in town with my partner to see my siblings gallery opening.

I m from the south, where gravy and fried chicken reign supreme. The Nicollet Skillet was the best thing I ve eaten in a long time. So much that I m still thinking about it, 2 weeks later.

I need to know the recipe for the gravy, I ve never had anything like it, and am considering moving to Minneapolis so I can eat it every day.

Wait staff were great, food was great, I ll be back every time I m in town, don t change a thing!

R
3 years ago

First of all, our server was on point. She was fr...

First of all, our server was on point. She was friendly and chatty without being overwhelming in any way. Her timing was perfect which wasn't easy because half of our group arrived 15 minutes later. Huge portion sizes. All homemade food. It was obvious that the hollandaise sauce was homemade and it was delish.
PS... Don't skip dessert!! :)

m
3 years ago

I dont get to cities often, but let me tell you th...

I dont get to cities often, but let me tell you this is only my second time in this place and i CANNOT reccomend it enough!!! The food is great, the service is great. Its open 24/7. AND THE MALTS!!! I have yet to find anywhere that serves a better malt. If you need a good meal and are in therr area, go to the Nicollet Diner.

S
3 years ago

Kinda sad there's just a bad vibe in that place. W...

Kinda sad there's just a bad vibe in that place. When I walked through the door I felt like I stepped out of Minnesota and in to some average diner in New York, spent a lot of time in the customer service field and there isn't any here, today at least. First and last time. Food took forever and was average. Felt really mistreated by the little hipster kid with a black flat bill hat and crazy patterned skinny jeans rolled up who was their host, which didn't make sense, if your going to dress differently from all you coworkers (wearing nice blue jeans and shirt) at least have a nice vibrant attitude that makes people feel comfortable.

A
3 years ago

Fire

S
3 years ago

Tbh the service was not great. But got to drink a ...

Tbh the service was not great. But got to drink a boozy milkshake while my girls sang karaoke and that alone was worth 5 stars. I used to eat here all the time when I worked downtown and always had great experiences. Hoping today was just an off day. We will go back for the all ages karaoke because who doesn't want to be able to take videos of their pre teen singing karaoke to save for when you need to embarrass them later in life?

Vincent A Restaurant

Vincent A Restaurant

3.9