Renaissance Brussels Hotel Marriott Group Review

Nice place for a two day conference with very large rooms, but bed madras was top sort and desk chair quite uncomfortable. Good conference facility with excellent coffee selection and OK audio-visual facilities. Nice restaurant, but acustics not Google for small group discussions.

Nothing to say. The hotel staff are very knowledgeable.

Thay do not provide breakfast or supplies such as an electricity converter unless you are a Marriott member. Nice rooms, no service. They really didn't. Did not make us feel at home. I'd rather stay at holiday inn Express.

The location is pretty strategic. But it is a bit tough to get to.

The hotel is in an old building. There is definitely a charm to it but lacking some of the modern conveniences. No water is available in the workout room. The hot water gets there very slowly. The lounge is small and selection of items are pretty limited.

The check in ladies were very cheerful and helpful. It is always good to have that first sight atmosphere when you have traveled for a long period of time...

I stayed two nights and on the second day they forgot the cleanliness of the room, despite having remembered it at four in the afternoon. Entrance hall with exquisite decoration but very poor value for money

As a Marriott Platinum got a great upgrade t a junior suite. Great friendly desk service. Facilities- gym, pool excellent for city centre. Good location. Hotel decor not I testing but pleasant. Small but serviceable executive lounge with ok breakfast food.

Really close to the EU. Pretty nice accommodations.

They'll graciously stash your luggage for you if you're arriving before check-in time; set down that suitcase and go walk a block and a half to see the EU Parliament!

Didn't stay as I was a conference delegate but nice meeting room and Great lunch

It's a great place, ideal for a casual chic dinner or an aperitif, valid for taking a break working, alone or with colleagues.

Good hotel, in line with the category. Personal, friendly, helpful and knowledgeable.

Dirty rooms. The room was not cleaned before or during my stay. On my first night I found hair in the bathroom wall (see picture, not mine) which made me extremely uncomfortable about how the room had been cleaned. After bringing this to the attention of the receptionist, the next day nothing was done. The morning after, for the second time, I brought the issue to the attention of the receptionist but unfortunately nothing happened and nobody cleaned the hair on the wall. On my last day I went down to reception and asked the receptionist to alert the hotel manager about the fact that there was hair in the bathroom wall and explained how upset I was about the whole thing. This time one of the walls was hastily cleaned but as you can see on the pictures, the other walls remained "hairy" and dirty. I found my experience profoundly repulsive. Needless to say hotel manager never bothered to contact me.

Very conveniently placed, ample but not so well equipped rooms

Really amazing hotel, loved the rooms and the swimming pool. Great customer service, all the staff were friendly and welcoming. Only thing was the breakfast was not that great as they have limited options.

It was the first time I went. It is 20 minutes from the great Place. The rooms are very good. It has an indoor pool and extero gym, with classes and public that does not stay at the hotel. Breakfast varied.

Very strategically placed and really close to anywhere you need to go, fab restaurants in walking distance (Maisone Du Luxembourg is a must try and only 5 min away). The whole hotel is a bit old so the card readers in the lifts are clunky and often don t work, the decore could do with a revamp, beddings a bit uncomfortable and the breakfast offer is a bit dated (and not labelled!!!). This being said the service is impeccable, the staff are extremely helpful, the internet is high speed. I worked from my room a few times and enjoyed my breakfast the one time I had it. There is also a pool and gym room that is free to use and that also has very helpful and accommodating staff. Overall it s a great place to stay as apart from everything it s very well placed.

The place for stay is really good, the location in the city is very comfortable too. One of bigggest station is just a minute away so the transportation is very covinient. The room was large and comfy, breakfast was quite poor though.

Chic and clean welcoming staff, to visit absolutely

Always love the Renaissance and this one did not disappoint. Great atmosphere, comfortable rooms, excellent breakfast.

20 minutes' walk to the city center.
20 minutes by train to the airport.
The station is also very close and very convenient.
The room is clean, but to promote eco-friendliness, I have to change towels and sheets.

Conveniently located with plenty of good restaurants nearby. Comfortable room. Water pressure requires attention. Not inexpensive.

Great hotel with a nice room on the sixth floor. Very well prepared breakfast buffet a great dinner in the local Brasserie. Downside was the vulnerable card for the lifts that often caused a failure

Centre of the City, easy to move out to tourist place and very Safe as well

Best services. Very polite staff and all amenities.. i miss brussels.. and the location is also nice , amazing cafes around renaissance..

Staff very nice. Location seemed pretty good, nice walk to all the places I visited. Upstairs lounge never opened as advertised (maybe because it was Saturday?). Bartenders gracefully courteous.

Very disappointed with this hotel which for me is not a 4 star. The cleaning of the room was almost non-existent: dust not done, traces of rust in the toilets, dirty bathtub because the water which flowed from it was yellow ......
To wash, a simple brick of soap placed on a towel next to the bathtub. No shower gel, no shampoo, nothing.
A fridge is available in the room, it is obviously empty, a small bottle of water would have been welcome but even that there was not. And when I go down to the reception asking if I could have one in my room, the receptionist replied that I had to pay for it separately (i.e. + - 4 a small bottle) and that they did not put only bottled water available in the suites or more expensive rooms.
The hotel restaurant is also very average. Almost inedible frozen pizza and exorbitant prices.
I absolutely do not recommend this hotel, when you pay such a price you expect the quality of services to be a minimum in line with this price.

Too bad the price of breakfast is excessive. Otherwise excellent hotel.

Prefer a business room that gives you parking (essential in Brussels), breakfast and soft at will between 13h and 19h30. Bedding top. All rooms are suitable for 2 adults and 2 children.

Very good location. Next to the EU parliament and a train station. It will take a bit time walk to the city hall but not terribly far away. A LOT of good food places just one block away

For a first it was a success ... Thank you to the whole team of the reception, to the staff of the services of the rooms, the security, all and all attentive to our comfort ... security service very present without being disturbing ... a junior suite on promotion ... with all the accesses of the services attached to it ... soft drinks and hot drinks at will ... the room of 50 m2 clean and well arranged ... a big bed with sheets of incomparable softness ... access to the indoor pool very good .. TV with a multitude of channels and all French channels ... bravo .. feel VIP is a sweet feeling especially when this is not usual ... breakfast "ROYAL" included ... parking also included ... we enjoyed this sweet stay in love at its fair value ... THANK YOU

This is a review for the Bistro in the hotel.

We were there for the Christmas menu, 75 pp.
The presentation of the dishes was very nice but the flavour a little lacking unfortunately.
The staff, while very friendly, seemed to be a little inexperienced.
When we asked about the wine selection we were told that the only choice is red or white and that they dont have a list.. a few minutes later the waiter returned, apologized and hands us their wine list.
And at the end of the meal they simply assumed we all want coffee and served it, several of us aren't coffee drinkers and had to change their order to tea.
Just a few oddities but overall it was a nice experience.

Nice place, located the heart of the European zone, yet nothing special.

Rooms were decently sized and clean. We had a negative experience with the hotel staff though. We had to ask the hotel staff three times for them to set up an additional bed for a family member. The gym was decent.

Hygiene leaves something to be desired. Especially the hygiene of the pool, it lacked chlorine. So dirty water.

Almost a perfect for this hotel. Upgrade honoured (from standard to Junior Suite as Marriott Gold), WiFi was fast, staff very nice and efficient, housekeeping outstanding and breakfast in the restaurant very good. Few minor issues: poor noise isolation so the noise from the corridor can be quite annoying if any and the WiFi wasn't available in the pool/gym area since it's in a different building accessible through a corridor the -1 floor.

I was there for a conference and it is a very nice hotel with very professional staff. Food was good.

Nice hotel and good service!
Bathrobes in the room would be a plus.

MOLD! These rooms are moldy as hell. Room stank like mold and mildew and got a massive headache from it. Not even close to Marriott standards. This place is a dump and the rooms are nasty and outdated. Should be condemned.

Very good restaurant and bar. Very comfortable room

I booked a room for one night and I do not recommend this hotel at all.

If you book a room in the latter, it is imperative if you insist on your privacy to ask for a room without a door that leads directly to the room next door. Otherwise, you will hear any word or noise from your neighbor. If he watches television, you will hear it as if it were your bedroom ...

The rooms are no longer up to date, it's quite old-fashioned. Many things are broken: door handle, bedside lamp, trash, ... The bed squeaks at the slightest movement, it's catastrophic.

The hotel pool is the only good thing.

Awesome hotel with great services and amazing restaurant. Courteous staff and well maintained property. Easily accessible by all means of transport. Easily visible on road.

This was one of my best stays is Brusseles, very nice hotel, great staff

Residence very quiet but a bit far from the city center

Great location and beautiful property next to the train station and at the heart of European quarter.

Excellent hotel. Had booked a suite and everything was perfect. Possess even an underground parking. Ideal location and perfect staff

Well positioned in a nice place in the city, rooms are big enough and clean.

Decent hotel. Had to request for bathrobes and slippers though. Staff were really polite.

Nice staff, hotel is nice and clean, nice gym and pool, location is a little off. No subway close by.