Family hotel, fantastic entertainment, large rooms...
Family hotel, fantastic entertainment, large rooms and we were 4, grammed pools and children's entertainment
Family hotel, fantastic entertainment, large rooms and we were 4, grammed pools and children's entertainment
Great for families with plenty of entertainment, the hotel's various services are flawless in terms of hospitality, cleanliness and good humor. The catering is impeccable, very varied and for all tastes! We had a lavish stay and will be going back as soon as possible.
Great attention from waiters, reception, entertainment, making special mention to the chef Pedro as well as the girl who made the room Diane great workers, we will repeat this experience, good work chic @ s.
Perfect hotel to come with children as a family, very attentive staff and spacious rooms
The excellent food and the treatment a 10, we will surely return we have loved it
Room ok, location a bit away from the beach, food first class and service very good
Our stay at the hotel is being very satisfactory. The room very spacious and comfortable.
The attention at reception, restaurant, excellent snack area and very good treatment to the guest.
Wide opening hours at the buffet (Breakfast 7: 30-10: 30, Lunch 13: 00-15: 00, Dinner (summer time) 19: 00-22: 00).
To the only thing that I put a but it is to the coffee, it is not good. But I still put 5 stars.
I've not bin yet but looking for a winter brake and this place looks fab.around October time end off the month.can anyone give me anymore feed back on this place.
GREAT PLACE !!! Clean and welcoming staff to the top !!! Availability for every single problem, fun and ....... SO MUCH IN RUM MIELE
Wonderful staff. Lovely food. Shame about the cockroaches!!
An excellent hotel, quality meals and very nice staff.
A great place to relax with your family. Full of attractions for children and adults. Food extra!
Brilliant place. Not sure why this is only a three star hotel, it's one of the best I've ever been to. The food is absolutely fantastic. The staff are really friendly and helpful and the facilities are spot on.
Excellent hotel ... excellent service !! Better impossible! 10
Great place. top quality food friendly staff highly recommend
All of 10. The all-inclusive is very good. But what I value most about the hotel are the employees, especially the animation team Marco, Roberto and Casandra, thanks for being how you are. The service staff very attentive and friendly.
If I could give no stars I would !!! 1st of all I will start with the good bits!! Lovely play area and pool for kids the hotel is clean and tidy and staff all great.... now it s all inclusive only luckily we only booked for 3 days... after eating 2 breakfasts and 1 evening meal my little boy eat prawns and then had milkshake much later in the evening... we then had to spend the next day and a half in our room... as he had food poisoning he was sick lots and had diarrhoea also... so not a great experience! I had to go to super market for some beers as I couldn t drink there s!! The rooms are very 1990s like and beds uncomfortable and pillows awful the bath towels stink damp!! Loose plug sockets and some didn t work... god knows where all these good reviews are coming from!? Maybe used to butlins or something!! Sorry to be so negative put not much positive to talk about!! 0 stars can t wait to move on........and in response to the hotels reply..... my son spent more than 20 in hopspital of which the hotels doctor recommended us to go to!! He was in a&e for app 8hrs then moved to a ward after having to pay 2000 euros as this was a private hospital and would not accept our insurance or our euro cards!! When the blood tests came back the doctor at the hospital told my partner my son had food poisoning... so we have not made this up my son was well before we came on holiday or we would never of left the uk with a sick child.., the hotel have not seen any doctors reports as we were advised by a friend in the island who lives here not to show anything and let his lawyer deal with the situation....
Nice accommodation, good food. Only let down by the sub-par wifi
Really good all inclusive, great food options, although a little short on vegetarian, but I still founds things to put together. The homemade pasta sauce is great.
I haven't been to this hotel before but can u tell me where is fly in to from Ireland
Spectacular hotel to enjoy with the family, the treatment of the unbeatable staff very attentive and pleasant. Very clean and the Buffet very varied and rich.
Really friendly and family oriented hotel, the best part were the staff in the kids club and entertainment. I enjoyed the food every night. Pools are not as warm but on a hot day it seems fine even for the kiddies.
Good hotel, ideal to go with family. Good service and very friendly, good food.
Its lovely and chillaxed here, only a 15 min walk from the sea. Lovely food, nice accommodation, and a pretty big pool :)
We have been twice and we like it a lot, it would improve details like some broken things in the rooms but the staff is the best we have come across.
Very good, you have almost everything. Pretty good in summary
Very good price quality, good service, and all measures are being taken for the covid19. Good facilities and good dining service.
Really nice and cozy place, perfect for families. The village staff is friendly and always available. Excellent services, super food and cocktails! I recommend it to everybody.
The hotel is good. There are two girls who speak Russian. But there are almost no Russians. Good animators. The food is also good. There is always enough. They also arrange intermediate snacks at the bar. Near shopping center. A gray sand beach within walking distance. 20 minutes. In the evenings, entertainment programs and competitions. It is preferable to speak English, German or Spanish.
Brilliant for familys. Staff and holiday makers very friendy. Nice villa type rooms some with hot tubs. Nice food too.
The rooms are super good, they are very big and the beds are very comfortable.
Great for families, great staff and great diverse food. Highly recommended.
Everything is on the level. Everyone is happy, especially the staff and the food!
Impressive place and very good food, waiters from dez
Good facilities and good personal treatment, our room had a jacuzzi in the garden and children loved it, I do not give it 5 stars because the food was not much variety and of regular quality
A dream place to spend a family vacation. The buffet very complete and varied and quality food. Secured entertainment
Good variety of food and great service. I give a 10 to the cleaning staff, waiters, cooks, receptionists and animation. They are all very kind. I will definitely try to repeat
Very nice place to relax. The place is everything to meet the needs of the most demanding people. I AM
Start of catastrophic stay, the director was listening and found a solution for our comfort. Hotel very pleasant (despite work during our presence). Some rooms are very large and modern, others much less. The establishment is suitable for children (mini club, swimming pool with games of water, small square, entertainment in the evening with great animators.) The staff is very friendly and available All inclusive formula, the meals are good, many choices. .
Excellent complex where children and adults can enjoy their holidays and close to everything
Had a really bad experience. Took about an hour to sort out the problem with reception.
Not helpful at all
Payment was done through the expedia and they still not accepting it
When tried to do it directly from my card receptionist ask me to pay more
Will definitely not recommend anyone bookijbg through third party or directly as when you pay in hotel you pay more money than advertised
Manager was looking helpless too.
Excellent in everything !! From the staff to the facility !! Thanks for this unforgettable week.
The perfect hotel for families with young children. Entertainment from 11am until 11pm every day, food plentiful and great show cooking. Would definitely return.
Quality hotel. Excellent meal. June 2018 for 6 nights all inclusive 540eu for 2 people.
Perfect hotel for families, friendly service and impressive food
Best hotel I've been to in Europe!!! Even extended the stay with 5 days. The entertainment team is awsome, especially Roberto. Football games at 12, waterpolo around 4, shows and theatre with the guests in the evening. And the food is amazing as well! I Would give more stars but 5 is the maximum:p
Superb stay, I recommend it for families with children.
Nice, clean, friendly staff, great food, excellent value for money !!
Very expensive for the hotel that is, I do not recommend.
A gras resort very good rooms.
Breakfast, lunch, dinner very good and homemade.
Resort staff a 10
Cooks, waiters, reception, animation team, a 10
I will return another year with my family, we are at home very comfortable
See you soon
It's a see you later because we'll be back
Good food, clean, friendly hotel for families with children - numerous attractions, Kids club. Location approx
Beautiful structure has various swimming pools for children, therefore the Council for Families. We were a group of 14 people and we had fun the animation was fantastic Antonella Ciccio and Roberto very good a perfect team a little less was the. Iacuzzi because the. Temperature. It didn't exceed 32 degrees so it was cold for me to do it only once. The next time I will certainly book I will no longer choose the room with iacuzzi cmq all in all we had a great time the staff were very good and courteous for any problem they made available. The cleaning women are also courteous and kind .. If I would go back? Surely
Very friendly staff, amazing room and hot tub! Wasn't overly busy and could always get near the pool. Best get there early for a sunbed though! Entertainment was good and great atmosphere for children. Good children's club too!
Very bad structure, low quality food with always the same things ...... Inadequate room cleaning, something was always missing and sometimes they even forgot to clean it.
Many of the staff do not live up to anyone even rude.
The few good things are the animation, good and always smiling, something that the rest of the staff lacked.
I do not recommend this hotel for a stay in Tenerife will ruin the holiday and you throw solid as it happened to us.
They were 10 wonderful groups, Thanks Vincenzo the whole reception, Roberto, Ciccio all the animation guys, Davide, a special thank you for the cleaning women. Thanks also for the cooking that my (pregnant) wife has insured. Thanks to all of you guys you are wonderful. We will certainly see you again soon
The treatment is unbeatable, attentive and helpful. The rooms very comfortable. A downside that I put and it bothers me is that the all-inclusive are not first brands, you are paid .... go bad baylis I took ... but I do not want to remove the great value and for children that this hotel has. We love
Little cleanliness, in the rooms and enclosure of the pool there were many cockroaches. Little variety in the buffet for children. The animation totally focused on English (full shows in English, not bilingual), the miniclub with no activity, the monitors / little close.
Applause for the kindness of the reception team as well as the bar and restaurant. It does not meet the 4 stars and I would not recommend it.
It has been a great vacation
Cleaning service food attention
Thanks to Ana Eric Ramiro Roberto Cassandra and let us all know I have a superrrrrrrapleasant stay
4 star hotel ideal for families with children, or for couples who want to spend a romantic weekend in a room with jacuzzi on the outside terrace.
Buffet quite complete, aunq logically, with basic dishes that are repeated, ideal for the youngest of the family.
Several pools and different environments. Enough games and animation.
The staff lovely, friendly and always outstanding.
The cleanliness of the room tb is good. Some rooms have a kitchen, living room and bedroom with access to the terrace towards the private Jacuzzi.
In front of the hotel, there is a shopping center where you can walk.
Highly recommended, I will repeat
It is already my fourth stay at the magnificent Tagoro family hotel located in Costa Adeje, without a doubt next year it will be the fifth.
I remember other years Mexican food and Italian day with great affection, this year in that sense they have been less attentive. Even so, it is a week that I rest in great weather with magnificent service and incredible personal attention !!!
Always nice It is a hotel especially focused on family stay. I always treat nice and a cozy place. Very good experience. Worth it
I am a returning customer of the hotel having stayed in the 5* one on Lazarote before. This time it was a disappointment on the following 3 basis:
1. One morning we arrived at the restaurant at 7:20 AM, the door was open, so we got in and put food on our plate. Now this guy in black came over and asked us to stop as the restaurant was open from 7:30 AM. We were then asked to go up to the reception to ask for permission. By the time we got back in it was 7:25. It was not our problem that the door was open, and it was only a few mins til the opening of the restaurant. Plus we got food on the plate already! We felt we were humiliated!!!!
2. Flies in restaurant, and sometimes on the buffet stand.
3. Ants and bugs in the toilet sink area, non-stop.
A hotel with good facilities to go with family. Merlin room very spacious. Breakfast and good food, but dinner is great. The shows very entertaining and the pools very comfortable and clean. Close to the beach and Siam Park. A but, the rooms need a little maintenance but it is somewhat secondary.
Hi. For those who read the reviews
I give it a 5 stars because there are not 20.
1, excellent staff very involved in their work, everyone.
2.Restaurant with a flexible schedule from breakfast to snack a spectacular event.
3.Restaurant food In my opinion the best quality and varied food that I have ever tasted in a hotel of this type, congratulations to the kitchen staff.
4. Polite waiters very attentive and involved. One last.
5.The zone splashes that of the children at least until the age of 11 one past the ayi children do not get bored.
6.the magic show we have seen
Very good, well worked and achieved.
6. Also the different activities that the hotel offers in the main pucina to keep people entertained.
The pool area has a bar that you can order what you want until 12 at night.
Very controlled and effective anti covid measures.
7, for all the people who put negative opinions, think carefully about what they have done. People write with anger and they hurt a lot of people. If you have a problem, first notify the people in charge before putting anything.
8. To the hotel management I would like you to give a big round of applause to all the hotel staff, they deserve it. And to the managers I say congratulations for having a wonderful hotel opened in these times like this. We hope to return soon. I will send as many people as possible to enjoy as well as we do. Thanks thanks. A cordial greeting, we are the family that the child wanted milk with colacao at dinner, thank you guys
Good service, good food, good night entertainment we had a great time, we will return
If you have children it is ideal, excellent treatment, I would give 5 stars but the buffet has no variety, otherwise perfect
Ideal if you go with children because they have great facilities, entertainment and mini club for them. We liked it, the facilities very well, the food quite good and varied, and especially the staff, spectacular. From the reception staff, the super friendly assistant director, the super attentive restaurant staff, the entertainment ... all. It shows that there is a great team, and that treatment in the end makes a difference. Congratulations, we repeat for sure!
Excellent staff, the facilities need a repasillo, some room is very past. In any case, the staff more than compensates for the necessary improvements.
We are finishing our holidays in this hotel, everything is very clean, very friendly staff, we are very comfortable at home
Lovely room and facilities, pool a bit crowded and noisy
Love the place great for kids staff always polite and helpful
I was with my family last weekend. My grandson is allergic to milk protein and can not eat the ice cream that was in the buffet.
But the restaurant staff was in charge of buying soy ice cream for him, who "put on his boots". And they informed us, with much professionalism and kindness, of the things that I could eat there. Thank you.
The rooms, very spacious and great. Refrigerator, microwave and kettle for children's meals. We will be back.
A great place for families with children, clean apartments cleaned daily with heated pool water, very nice staff and delicious food. To the beach 1300m taxi from the beach to the hotel 4 euros. Or a free bus from the hotel.
The hotel is very good, the employees are very friendly and attentive, very hard-working, the buffet leaves something to be desired in terms of variety and flavor
Sufficiently large leisure complex with various types of rooms with balconies, terraces with jacuzzi, etc. There are children's playgrounds, swimming pools, outdoor playgrounds. In the evenings there are programs for children and adults, on the days aqua exercises, various games by the pool. Good service, staff responds to comments or requests very promptly. Knowing the current threat of covido infection, everything here is thoroughly disinfected thoroughly, starting with the pool loungers, umbrellas and everything else. Face masks are always worn except when eating, drinking and when swimming in the pool or sunbathing.