Van der Valk Hotel Kinderdijk

Van der Valk Hotel Kinderdijk Reviews

Reviews 1853
4.3
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Very nice hotel with spacious and comfortable room...

Very nice hotel with spacious and comfortable rooms. Despite it's location next to the highway it was very quiet. We did not have breakfast but the restaurants there were vey luxurious. Free parking and friendly staff.

We waited over an hour for our lunch.

We waited over an hour for our lunch.
Very poor service, if you cannot serve a group you must not accept them. Never had such a bad lunch.
Van der Valk has fallen off his pedestal, will probably take a while before I eat something there.

Easily accessible.

Easily accessible.
Nice reception hall.
Good coffee, service.
Beautiful meeting rooms.

We arrived an hour later than we had indicated and...

We arrived an hour later than we had indicated and the room was not ready. We did get a voucher for a drink at the bar, then after half an hour there was no one to pick us up, we had to ask at the reception and they forgot to pick us up at the bar. Then we arrived on our floor, and the first thing we noticed was the bare walls and the carpet is also in need of replacement. When we got to the room there were dirty stains in the chair, the fridge / minibar was not turned on and was even turned off, so you couldn't put your bottle of water in it yourself if you wanted to. Kitwork in the bathroom seemed to have been done by a 5 year old child. And the beds were rock hard and the pillow was too hard so now I have a neck pain. Very dated room over all. With breakfast we did not get everything that was promised on the menu and the staff do not look up or so so ended up taking the basket of fillings from another table. Staff also came to our table 3x with a wrong order. In short vd Valk Ridderkerk certainly does not honor the name Van der Valk. Very sinful.

The room was fine as well as the breakfast. The di...

The room was fine as well as the breakfast. The dinner was disappointing. The quality was fine but the execution on the plate was far below standard. The layout was really bad and you don't expect that at Van der Valk. Too bad you can't place a photo here. You notice that since the opening, where I attended, little has been done about the necessary maintenance of the corridors, for example. Stripes on the walls etc. This is not the van der Valk standard. Anyway, fine!

Friendly staff.

Friendly staff.
Good kitchen.

Hotel could use some maintenance.
Wallpaper etc. is no longer present and / or broken in many places.
Furthermore, there is a sour smell in the public space to the rooms (probably from the carpet)
They spray with a smell in this room but that is only a temporary solution.

Tuesday 30 July been there for a sanitary stop. La...

Tuesday 30 July been there for a sanitary stop. Ladies toilet, completely filthy. Toilet glasses were covered in shit. Did the cleaning lady come out of the toilet. You would expect that she had cleaned. Had just been half past eleven. On the wall there is a grid that she had marked. Bah!

Van der Valk Hotel Kinderdijk

Van der Valk Hotel Kinderdijk

4.3