Utah Poison Control Center Review

I was referred to Utah Poison Control by the Salt Lake City Fire Department tonight after my son digested what I thought to be toxic liquid. Joe answered my call and while I was freaking out on what was happening, he calmed me right down to get all the information on what happened.

After he learned what he digested, he let me know it was non-toxic and my son would be ok. However he could tell I was shook up from it. He asked if he could call me back in a hour to check in on both of us. Sure enough, Joe called back like he said and checked in on our family.

OUTSTANDING customer service, we need more Joe s in this world!!! Thank you, thank you Joe!

I have worked here for 3 years, and I think we are one of the premier poison centers in the nation. You will get the help you need from understanding and knowledgeable health professionals.

Great. My brother had some problems with his medication and they helped me step-by-step.

Called about a spider bite on my daughter that was swelling. They gave
Me peace of mind.

When i called was on hold for at least 10mins then they answered and hung up on me, without asking a single question.. What if i had OD'D. Way to go PC, way to save lives..

These wonderful trained people i absolutely love these skilled people. They can tell you abt medication and abt children what you need to do. Staff is really good to follow up. Way to go.

So glad I called Utah poison Control Center!! Just spoke with Brad there about an accidental drug overdose by my son today. Brad was so caring, so knowledgeable, so reassuring!! Even his voice was extremely comforting! He put my concerns to rest! Many thanks to Brad for his expertise and kind reassurance!

I hate that we had to call, but everyone I spoke to was wonderful and caring. They even called the next day to check up on my son!

I worked with a gentleman named Brad today and he was seriously MY LIFE SAVOR!!! He calmed me down and made sure I knew everything was okay with my baby & then called me back an hour later to check in on my little guy and closed the case after that conversation, new symptoms started to come so I quickly called again and he knew excatly who I was when I called and AGAIN was there to save the day!
Idk if Brad will ever see this, but if he does.. I want him to know how much I thank him and appreciate him!

Just got off the phone with UPC & spoke with the NICEST guy named Ben who made me feel so much better. My little guy accidentally got a little too much IBU tonight & I was worried about the side effects it could have on him. Ben reassured me that he would be completely fine & answered a million other questions I had. I'm a worrywart! So thankful for patient employees like Ben who listen, care & help. Thank you!!

Absolutely spectacular support. Called at 2am with a minor panic over taking too many pain killers, and the employee I spoke with was calm and level, talked me through everything, and asked every question that needed to be considered in my case. Poison Control called back the next day and left a voicemail, then called AGAIN the following day, ensuring that they connected with me and followed up on my case. Patient, trained, and skilled. They gave me incredible peace of mind.

If all government agencies ran like Utah Poison Control, I wouldn't mind paying taxes so much. They are fast, knowledgeable, and they have proactively followed up 3 times in the last two days. In case your curious, it was a small, but concerning chemical burn.

Hunter was the guy I spoke with, gave me all the right information, really good attitude, also he checked up with me to see if I was okay shortly after I had called in.

Great resource for when the kids get into something they shouldn't

UPC has always been great! Learning it is in the u of u tho HSS Mr quitr concerned about my privacy, and confidentialality, as the u has taken si much of our rights away. My pcd told me we dont get privacy anorr. That this new system alliwsy them to discuss u with whoever they want, even if we ask them not to. But if PCC will abide by what they always have, as far as I know, then I'm good with that. PCC does do great job!

I don't know who I talked to but he was so nice and caring. He did an amazing job of calming me down and ensuring me I would be ok. He even called back to check on me.

The women I spoke to was so nice! She answered all my questions, and was so helpful!!