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W
3 years ago

Hosting account was suspended for no apparent reas...

Hosting account was suspended for no apparent reason. Call to Technical Support takes forever to answer, but Sales answered in less than a minute. We recommend this hosting for people who have lots of time to waste.

D
3 years ago

I just wanted to have my VPS server set-up. That's...

I just wanted to have my VPS server set-up. That's all. Yet, I have to reach out to customer support and guess what?

Horrible customer service.

Waiting time is draining and I had to wait for 20 minutes for a chat! A chat response!

At the end of it, after more than an hour of back and forth, I found out that a technical task has been handled over to customer support. After an hour of waiting, nothing! Absolutely no response!

Then I head over trying to get a refund since my server has not even been set-up yet! And guess what? No response again!

Not sure how people manage to rate this place 4 stars. What a bunch of lies.

J
3 years ago

Very good knowledge of the sales team that provide...

Very good knowledge of the sales team that provides me a good understanding of which vps package i should take based on my requirement. As i am a low tech knowledge person so would like to thanks to them and keep it up!

j
3 years ago

I have BeCloud10 Package for hosting from this abo...

I have BeCloud10 Package for hosting from this above mention company but they are very pathetic in service and one single day I am face 508 Error twice even after making them serveral email they just replied that there is no error from our side. screen shot are attached for proof. As we loss 100k's of business in that few mintues.

M
4 years ago

The service received was horrendous it was just a ...

The service received was horrendous it was just a whole load of transfer from departments to departments which got nothing done and was obvious that nothing was going to be done. This is immediately after we bought and paid for a year worth of hosting. Our server was not even accessible after 2 hours and the support was not making anything easier. When requested for a refund the request was blatantly ignored

A
4 years ago

First of all the worst service ever since Martin a...

First of all the worst service ever since Martin and his team left. Our mail server and webpage is down, no one ever answers the phone at Usonyx, support is non existent you are better off spending your money at Vastspace!!!

G
4 years ago

Had a server there for a few months. Local support...

Had a server there for a few months. Local support available with friendly and professional staff, definitely worth the money. 10/10 support & 10/10 pricing. Would recommend to anyone who is looking for server in Singapore!

S
4 years ago

Network down out of nowhere, and severel issue reg...

Network down out of nowhere, and severel issue regarding the emails server. Suddenly block our email server due to few mb max usage, without warning. And very slow response. Will change on the next cycle. Not recomended.

K
4 years ago

I have been a customer for over 7 years and just l...

I have been a customer for over 7 years and just last week Martin and his team helped solved a problem which was an issue with my client's router.

Their support is consistent and knowledgeable. I have been recommending clients to them whenever anyone needs hosting.

their pricing isnt the cheapest around but you sure get a bang for your buck with their after sales. :)

About Usonyx PTE LTD

Usonyx PTE LTD is a leading cloud and server provider in Singapore, the Asia internet hub. The company offers a wide range of services including Cloud VPS, Dedicated Server Hosting, Domain name registration and more at an affordable price. With over 18 years of experience in the industry, Usonyx has established itself as a reliable and trustworthy partner for businesses looking to leverage the power of cloud computing.

One of the key advantages of working with Usonyx is their commitment to providing high-quality services that are tailored to meet the unique needs of each client. Whether you are looking for a simple hosting solution or require complex infrastructure support, Usonyx has the expertise and resources to deliver results.

In addition to their core offerings, Usonyx also provides a range of value-added services such as website design and development, search engine optimization (SEO), email marketing campaigns and more. These additional services help businesses maximize their online presence while driving traffic and generating leads.

Another key advantage of working with Usonyx is their focus on security. The company employs state-of-the-art security measures such as firewalls, intrusion detection systems (IDS), anti-virus software and more to ensure that your data remains safe at all times. Additionally, they offer regular backups so that you can rest assured knowing that your data is always protected.

Usonyx's commitment to customer service is another reason why they stand out from other providers in the industry. Their team of experienced professionals are available 24/7/365 via phone or email to answer any questions or concerns you may have about your hosting solution.

When it comes to pricing, Usonyx offers some of the most competitive rates in Singapore without compromising on quality or reliability. They understand that every business has different needs when it comes to hosting solutions which is why they offer flexible packages designed specifically for small businesses as well as larger enterprises.

Overall, if you're looking for a reliable cloud and server provider in Singapore - Asia internet hub then look no further than Usonyx PTE LTD! With their commitment to quality service delivery coupled with competitive pricing options tailored towards meeting individual business needs; there's no doubt this company will continue being one among top players within its niche market segment!

Usonyx PTE LTD

Usonyx PTE LTD

3.2