Urban Tree Service

Urban Tree Service Reviews

Reviews 25
4.4
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these guys are amazing! Ed did a walk-through with...

these guys are amazing! Ed did a walk-through with me and made everything understandable. Two guys came and did an amazing makeover on our backyard. They were professional, punctual, likable and capable. Thank you UTS for transforming our yard and doing it all for a very reasonable price.

I've used UTS in the past and the work was fine. B...

I've used UTS in the past and the work was fine. But now that I've personally seen their staff repeatedly flout safety standards and refuse to be masked around others (not just co-workers, but strangers), I'll be taking my business elsewhere.

I have been a long term, and I think good customer...

I have been a long term, and I think good customer of this firm, using them for regular lawn care, preventative care for trees and shrubs, as well as tree removal. It would appear that they have perhaps grown beyond their limits. This summer I called and E-mailed a total of five times to ask Ed Roy to come by to look at a situation with a tree. I got a number of excuses and apologies, each a little thinner than the previous one. I finally got an E-mail containing a general statement about "usual conditions", so I don't know if he ever did come by to assess the problem. Too big? Too busy? Does it make a difference?

Had them come and trim out a 100+ year old maple t...

Had them come and trim out a 100+ year old maple tree in my front yard. We love the tree but were concerned it wasn't healthy and was going to break on the house. They came in, assessed its health and removed any dead wood as well as trimming out other branches to help the tree thrive. It still looks great and we don't have branches breaking anymore.

They worked on a beautiful old oak down the street...

They worked on a beautiful old oak down the street from my house and completely lion tailed it. Now not old does it look horrible but this once healthy atchent tree is going to die because of it. Not impressed at all!

When I see the Urban Tree trucks arrive they are m...

When I see the Urban Tree trucks arrive they are meticulously clean and cared for. I know my property will be treated with the same care and attention, actually more! Ed Hopkins is knowledgeable and a fanatic about his work and it shows. I grew up with the Asplunds of the Asplundh Tree Co and worked for them in the summers. I have a pretty good idea about what it takes to be safe, do a respectable job and make it look like you weren t there. Urban Tree is professional, clean, knowledgeable and fair. I recommend them with no hesitation!

Watch out for this company. Ask for their "quotes"...

Watch out for this company. Ask for their "quotes" in writing before you sign on with them or your bill will be at least 30% higher than what was promised. Also, be certain that you secure the day and time and get this in writing. Or they will show up at your home without notice and take down a tree you didn't want taken down and not finish the work that they promised.

The team of tree experts who came to our house tod...

The team of tree experts who came to our house today cut down a mammoth, beastly ash...full of trouble... away from our backyard. The area they worked in was crowded but the ash tree fell exactly where the pros at Urban Tree planned it to go...all in a rainstorm. These professionals are GREAT...without question.

Had a large dead oak. They gave a quote. Was satis...

Had a large dead oak. They gave a quote. Was satisfied with it and signed agreement to cut. They came, cut it down in chunks with bucket truck. Chipped and took all the brush and cleaned up afterwards.

Andy is great! Had a large tree removed from my ...

Andy is great! Had a large tree removed from my front yard yesterday in the pouring rain. The guys were skillful and did a great job! Clean up was fantastic. Great job to all. Shelly H Farmington NH

Not sure who would not give these guys 5 stars. My...

Not sure who would not give these guys 5 stars. My parents had a tall pine hit their house on May 10 2020 and the Fire Chief of Rollinsford called the owner Ed to the scene to check out the tree and damage to my parents house. Ed was extremely sympathetic to my Parents situation arranged for his crew to change plans and had them remove the tree from my parents roof and the rest of the tree that was still standing the very next morning. All of you guys that work there were incredible and professional. THANK YOU FOR A JOB EXTREMELY WELL DONE. If you need tree work done either in a emergency situation or just in general, hire these guys. They are top notch for sure. Thank you all again.

Recently cut down three large Oak trees overhangin...

Recently cut down three large Oak trees overhanging my home. Very professional and efficient. More trees have fallen during the wind storm, and Urban gave me a fair estimate and will be doing the work in January.

I have appreciated the skilled review of the healt...

I have appreciated the skilled review of the health and care of our trees and shrubs and the careful work done when necessary corrections were needed. Urban Tree Service is my first thought when issues arise.

From the first phone call with Kyrstie, to our fi...

From the first phone call with Kyrstie, to our first meeting with Andy , and then the amazing workers who precisely and professionally removed our 150+ yr old , very large maple tree, this was the very best experience of this kind that one could hope for! I highly recommend this company!