4 years ago
I have hired United Drywall to do my basement. Ini...
I have hired United Drywall to do my basement. Initially the relations were quite good. I had my blueprints over to their sales which they have used to do their quotation. I have outlined my deadline for the project and was assured that all will be done in time and I'd be impressed. Some disconnect came about when supervisor came for initial assessment. He came alone once. The next day when I was expecting work to start as was promised he came with the crew, but with no tools or materials. Then it went completely bananas. Crew was always late and sometimes not showing up at all giving me excuses that they have forgot that it was a big football game and they didn't have my number to call. Quality wise there were a lots of shortcuts and I had to redo some of it myself. Taper was quite good - name is Omar. I wish I dealt with him directly...
Eventually drywall crew ran out of materials and didn't finish 1.5 wall in utility room, which they probably believed not important and that how this all ended. All that didn't prevent them to send me an invoice few surcharges for all the "extra" work they had to do. All project was supposed to take a week and it is over two months now and it still not resolved.
To summarize - if you don't want to do most of the supervision yourself I strongly recommend to avoid United Drywall and All-Wall (their affiliate) for your building projects.