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E
3 years ago

Sweatshop : Interview process for Artwork Customiz...

Sweatshop : Interview process for Artwork Customization Assistant was a nightmare. No interview, thrown into an Adobe test immediately. A test with very confusing instructions, and no assistance. The staff told me that people with years of experience in both Illustrator and Photoshop were not passing the test. I have years of experience and samples of my work, in both programs. Do NOT GO THERE. It is a bad experience. Very impersonal.

j
3 years ago

Very unprofessional! On November 28th I ordered m...

Very unprofessional! On November 28th I ordered my daughter a Christmas present. I called twice to check on it, but it never arrived. On December 23rd I called their customer service department again and was told that it was shipped to the wrong address and never returned to them. They could send me another, but not until Mid-January. I cancelled the order. I was provided an apology, but nothing in the form of restitution. Poor customer service and follow-up. I wish I had never placed an order!

N
3 years ago

This is a wonderful company, I had a slight proble...

This is a wonderful company, I had a slight problem with my order and they replaced it with next day delivery so I had it in time for Christmas. The items are all exactly as described and high quality.

M
3 years ago

Don't shop on the website. I order 2 sets of Plane...

Don't shop on the website. I order 2 sets of Planetary Lollipops well before New Years Eve so I could have enough as gifts for friends at the party I was going to attend. They only sent me 1 set and then promised to send another only they neglected to tell me it wouldn't arrive until Jan 10th. I found that out after several emails with support. When I asked for a refund a week after I received the 1st batch they "forwarded" my request to management and then I didn't hear back from them for over a week. During that week I tried to see if my request was going through but no one responded. Finally I just initiated a charge back on my credit card. Funny enough the same day the credit card approved the charge back I heard from management that they approved my refund. You can find these lollipops at least at a more reputable website..shop around and avoid this site.

B
3 years ago

I love the unique offerings from Uncommon Goods! I...

I love the unique offerings from Uncommon Goods! I have purchased many gifts for family and friends. The product is well made and fairly priced. I once had delivery issue which was solved immediately. Thank you guys! I will be back

M
4 years ago

I wanted to shop for my daughter and it was horrib...

I wanted to shop for my daughter and it was horrible. Very poor quality place not even worth my travel. And don't get me started with the staff. They have children working there. Save your time go somewhere else.

A
4 years ago

Great place to shop! Fast delivery, wide variety o...

Great place to shop! Fast delivery, wide variety of gifts and very helpful and knowledgeable customer support! Saved me multiple times as a great gift idea for anyone! Definitely recommend to everyone!

S
4 years ago

UncommonGoods is an amazing company comprised of m...

UncommonGoods is an amazing company comprised of many talented, wonderful and uncommon people who are dedicated to fulfilling a common purpose: providing excellent customer service and promoting a sense of genuine team spirit for maximized productivity and overall success. I am gratefully delighted that I am an employee of this company!

H
4 years ago

Rarely have I encounter a company with such impres...

Rarely have I encounter a company with such impressive customer service. I had left a negative review for a product I had received as a gift, expecting nothing but the opportunity to share my impression with others considering the purchase. Several months later, customer serviced reached out to me to offer to replace the item based on my review. We exchanged several emails and each representative was prompt and courteous in replying and went above and beyond to make things right even though I hadn t even asked. A breathe of fresh air to be treated like customers really do come first!

M
4 years ago

Great company! I work for UncommonGoods and genui...

Great company! I work for UncommonGoods and genuinely believe the company makes the world a better place for customers, the maker community, and employees. In cases where we don't, we'll find a way to do better if at all feasible.

L
4 years ago

Horrible Horrible HR dept.

Horrible Horrible HR dept.
They want you with 10,000 yrs of exp. Plus only offer you 30 hours ???
Waste of time. What a joke!

B
4 years ago

I wished I would have seen this reviews earlier. T...

I wished I would have seen this reviews earlier. The same thing happened to me .I ordered ancustonized cuo for day for my son. I was so excited to receive and hand the uten to my son. 13 days pass by and.I had to e mail those what was the ..status of my order ......jo.an.n.e reso..indeed an.d gave me what seen.s k.ik.e a bogus tracking number I wasnsup.p.o.sed tonreceive item que 22. .did not receive I had to e ma.il them. Again yesterday only to be informed that the tennis lost in transit. I an extremelyndissapointed. Needless to say will never order from this como.any again

J
4 years ago

I ordered personalized socks and they were huge!! ...

I ordered personalized socks and they were huge!! It states that they are for sizes 10-13. Fits men's shoe size 6.5-12. They couldn't be more off, they are more for men's shoe size 16 to 20. And now can't be returned because they are personalized! What am I supposed to do with these huge socks?? I was told by 3 people there is nothing they can do!! Very disappointed.

H
4 years ago

DO NOT ORDER FROM THIS WEBSITE - I placed an order...

DO NOT ORDER FROM THIS WEBSITE - I placed an order and it has almost been a month and I have not received anything and I was expected to receive this order by January 9th. When I did not receive the item I called every single day and every single day they promised me to get back to me on the status and no one reached out. To add injury to insult they also tell me that there is nothing they can do because the artist is not getting back to them and they cancelled my order without my authorization. They also said they were going to issue me a gift certificate which they never did. It's such a shame, they list amazing, unique items on their website, but they don't ship out to you when promised, they don't contact you to let you know that there will be a delay, they don't get back to you when they promise that they will, the manager I spoke with was VERY rude and cancelled my order out of spite without my authorization. As soon as I get this order if I ever get it, this will be the last time I will order from them and I am going to go on every social media site to share my experience so people don't get scammed into purchasing from them.

N
4 years ago

Great building. You can tell it's old and how diff...

Great building. You can tell it's old and how difficult it was to fix it up and make it work for today's standard and regulations. The foundation and frame of this behomoth of a building is over 120 years old and the surrounding landscape and facade and architecture rejuvenated an eye sore of a waterfront property into a respective corporate rental property. To keep the tradition while bringing the property to good use is the overall point of this property and everyone who was part of this collaboration should get a round of applause for following thru with and completing it on time. There is still so. Much that can be done but just like Rome, that masterpiece wasn't building a day. I only pray that this does not see its fall and demise as Rome did. Great property and pretty good food for the everyday workers who call this place work.

C
4 years ago

I learned a lot working at Uncommon Goods the Mana...

I learned a lot working at Uncommon Goods the Managers are there for you if you need help some of them will work with also it's really a great place to work and if you are a people person Uncommon Goods is the place to be I waiting to go back to work for them as soon as they are hiring for the seasonal work