Rarely have I encounter a company with such impres...

Rarely have I encounter a company with such impressive customer service. I had left a negative review for a product I had received as a gift, expecting nothing but the opportunity to share my impression with others considering the purchase. Several months later, customer serviced reached out to me to offer to replace the item based on my review. We exchanged several emails and each representative was prompt and courteous in replying and went above and beyond to make things right even though I hadn t even asked. A breathe of fresh air to be treated like customers really do come first!