Ultimoo group BV Review

Met Ultimoo alleen slechte ervaringen, werken voor UPS en DHL om facturen die amper naar het juiste adres gestuurd zijn nogmaals te verzenden. Directe verhoging, geen contact met ze te krijgen.

Ultimoo

Aanmaning van FedEx gekregen onterecht diverse keren bewijs doorgestuurd kreeg als antwoord dat ze de rekening niet konden vinden
Na 2 maanden brief van ultimoo dat ik 13,44 + 40 € incasso kosten moest betalen
Toen al t bewijs naar hun gemaild
Krijg ik 2 weken later dat ik de hoofdsom 13,44 betaald heb en dat ik nog 0.11 cent rente en 40 € incasso kosten moest betalen
Mafkezen
Mooi verdien model onterecht een rekening sturen en dan incasso kosten rekenen
Oplichters!!!

Datum van ervaring: 10 maart 2023

Debtors usually shout murder and fire when they are told they have to pay. I have known Ultimoo for years as one of the better collection agencies, NVI certified. I don't think it's justified and they work for reputable companies. By the way, Videma is just a recognized rights organization that engages Ultimoo to collect outstanding debts, nothing wrong with that.

They are scam artists, and they work for scam artists! Already received the 3rd reminder for an invoice from Hostnet. I have already responded 3x to hostnet and 3x to Ultimoo that if I get a signed agreement or equivalent document from them, I will pay. The only response I get is a new reminder with an increased amount.

A very bad debt collection agency.
Always get someone else on the line, they don't communicate well, so I had to repeat the story over and over again.
The problems are not solved, but always get a crew and had to hand over proofs of payment.
Then heard nothing, just called again and after a few months finally adjusted the amount to be adjusted to 20 euros.
The next day I was immediately called when I will pay the amount.
I had to make a file with emails, telephone calls and payment certificates, and all this for 20 euros.
Due to their poor functioning, I spend too many hours on this headache file.

The envelope says: open, call us, we solve it together, payment is the message because otherwise something will follow, legally they are not allowed to charge 250.- collection costs, they still do it.
I just pay it because I don't feel like messing around.

I paid one week after the payment date, at the request of Ultimo DHL, even though I had not received an invoice from them, let alone a payment reminder. Even after many questions at DHL and Ultimoo, I still have not received an invoice from DHL. Nevertheless, Ultimoo keeps threatening me. I don't pay them - anyway - and can recommend this to everyone !!!

Received an e-mail from them regarding a bank account that isn't even mine. URL was fishy as hell. Seems like a scam company.

Normally I never post reviews, but I would like to help you as a reader not to have to make a payment to Ultimoo. After all, I never heard from them again after this method:

All collection agencies in the Netherlands are obliged to send a reminder with a payment term of at least 14 days after receiving the reminder. If you have not yet paid, they may charge any collection costs. The burden of proof whether this letter has arrived is with Ultimoo.

There is only 1 way for Ultimoo to prove whether you have received the letter and that is by having it sent by registered mail; this is of course too expensive and they do not. Moreover; in my case, a reminder was never sent, but directly a letter with the collection costs in the cost overview.

My advice is to inform Ultimoo by e-mail that you have never received a reminder (refer to Section 6:96 (6) of the Dutch Civil Code), of course this only applies if you have indeed not received a reminder. Also state here that you will immediately pay their client including the statutory interest (this amount will also be stated on the letter from UIltimoo).

Pay their client (because you probably were late with paying) & you get rid of them. You will never hear from them again because they simply do not have sufficient evidence.

The second finger from my thumb for Ultimoo & employees: D

Had contact with Ultimoo Incasso B.V. concerning an invoice that would not have been paid. It has been agreed that the collection costs would be canceled because the invoice had not been sent. Invoice has been paid as discussed with an employee of Ultimoo Incasso B.V. Less than 5 days later, you may receive the message that the collection costs must still be paid. And if I didn't do this there would be additional costs. In short, Ultimoo Incasso B.V. does not meet his agreements and only wants to pay the collection costs that they are ultimately after. I therefore advise against making alleged agreements with Ultimoo Incasso B.V. to make. I am therefore very dissatisfied with Ultimoo Incasso B.V.

Letter received on a Sunday (23 July) and arrived today (Thursday 26 July). Meanwhile, this letter crossed the payment that I have done on Monday, so there is nothing wrong. But Ultimoo, you get that if you anti-date letters and send later than on the letter. (incidentally not the first time). Firstly, you put undue pressure on the paying party, but you also bring an extra administrative burden to your customer, in this case hostnet who have to correct everything now with you. Parties like you should be banned by the government. And for this kind of tricks you should get a report verbally. Bah filthy practices, people are already bothering you when you have to write them, if you're still going to lie and get tricks out of it also to put extra pressure on them, wow ...... what an unprofessioners are you!

They keep calling the computer. It makes me crazy. And they had nothing special to say in the end.

Debt collection is never fun, of course. But I had simply forgotten to pay a bill and they were neat and tidy on the phone. Even if I ask to put everything neatly on the mail, no problem. Very satisfied with their way of working. And quickly by phone too!

Today received a letter with a collection order from yesterday. I don't know anything about it, don't even do business with the company. telnr or something is not to be found that I have to look up via internet. If I get them on the line, they refer me to the company. This was a sort of pre-collection. Strange working method all the more because it is not mentioned anywhere. and also because it concerns an invoice from yesterday.

Crappy agency that works for companies that scam others

Poor communication about a bill that had already been paid for a long time.

I do not often come into contact with collection agencies, but on the basis of (in my opinion) a misunderstanding with DHL, you can experience the experience with Ultimoo. This club really does not understand HE-LE-MAAL, what an incompetent company is, communication bad (read very bad) also the managers bless a and then do nothing (if they b had done it was still something) Aral Temdjidi you are the biggest pancake I've ever communicated a disgrace to the industry. To all communication trainers, companies in the country do your proposal to Ultimoo who can certainly still use a training customer contact etc. In all my reviews the first company to receive 1 star, you can stay on top of his Ultimoo !!

Wees gewaarchuwed : OPLICHTERS INCASSO, AANGIFTE BIJ POLITIE GEDAAN,

Amateur company, do nothing for themselves, just do something.
March 24 Invoice created (due to corona crisis), only received on April 2nd and the 1st of April the collection was already on the mat .... and then insist that I have to pay it ....

A bad company indeed. They simply call you with the request to call back urgently, after which it appears that they have the wrong number. Very messy, it does indicate when you are unable to verify a number, or how it is with the rest of the administration. That one star is just because otherwise I could not post this message.

Ben door deze incasso benaderd via brief voor een openstaande vordering van start people zuivel b.v. hun beweren een aantal keren brieven te hebben gestuurd voor een betaling. Nog nooit geen brief van zowel opdrachtgever als incasso gehad. Heb ze mail gestuurd om bewijs stukken te leveren maar men kan geen bewijsstukken leveren.

Deze oplichters zijn nog niet jarig en zal daarom ook zowel aangifte doen van oplichting als een zaak aanspannen om deze malafide uitzendbureau te pakken te krijgen. Ook heb ik gespreksopname met hun zogenaamde opdrachtgever dus kom maar op.

TRAP HIER NOOIT IN DAMES EN HEREN EN VRAAG OM BEWIJSSTUKKE DIE OVEREEN KOMEN MET UW EIGEN PAPIEREN.

shabby customer service, call me and put you on hold.

A collection agency must also adhere to the rules. Had costs incurred at Vodafone not paid, 60.01. At the end of the year, this amount has been doubled, is not permitted, while the legislation has been regulated by law since 2012. Advice: have this sent by registered post, and be summoned, if you also experience this, you will definitely win this.

Send me an invoice for a subscription that I canceled three years ago with another debt collection agency. So the customer base has been bought.
Instead of first checking whether someone is a customer at all ...

ze gaan slordig te werk!!
ze doen totaal geen moeite om alles eerst helder te krijgen in plaats daarvan komen ze steeds met onzin dreigende mails.

Oplichters ! Zeggen dat DHL facturen heeft gestuurd die niet gestuurd zijn. Hierna sturen zij de volgende email:

Wij noch DHL kunnen u een verzend/ ontvangst bewijs overleggen. Zoals u zelf waarschijnlijk weet is het versturen van facturen door bedrijven meestal een geautomatiseerd proces. Het is niet wenselijk om facturen aangetekend te versturen. Dit gebeurt bij geen enkele organisatie. In Nederland wordt daarom de gematigde ontvangsttheorie gehanteerd.



Omdat het een zakelijke transactie betreft kan DHL na het verstrijken van het wettelijke betaaltermijn de vordering ter incasso overdragen. Dit heeft DHL op ***** gedaan. Vanaf dit moment is het bedrijf de (wettelijke) incassokosten verschuldigd. Wij noch DHL zijn verplicht telefonisch contact met u op te nemen om incassokosten te mogen rekenen.

How amateurish can a company be! So so does not even want to give 1 star but it cannot be lower. They have no idea what they are doing and respond very late and then you are still a business partner. WORTHLESS!

rotten, what a joke they say interfere with things they have no idea about I have paid hed fedex for a long time and they come with a letter to

What a villain. That you want to connect your name to this as a company is unimaginable, think about it again after DHL, FitForMe, EigenHaard, PostNL, Eneco etc. They will be cheap in terms of costs for the client, but there are also only empty managers monkeys. And the practices that they use are simply outrageous, in the war you would get the bullet, what a sad terror. And worst of all: I have black and white that their customer has made a mistake and canceling a bill and who is happily working on it to earn a few cents? Right, Ultimoo rats. See you in court EIKELS!

A company with very poor listeners,
Can I also give negative stars than 5 times bad

You get a call you don't know anything you call them back you are not in their system and they say sorry for inconvenience bad thing

Zeer slecht en onbeschoft bedrijf proberen allerlei informatie te ontfutselen, luisteren niet naar je verweer en reageren zeer traag.
Proberen een incasso te doen die niet eens van mij is, van een pand wat we niet in gebruik hebben gehad. Oplichtingspraktijken.

Usury collection !!! 370 euros principal - 250 euros collection costs with the first direct debit over it! Be warned!!!

What is this a pauper company. Received a letter 5 days ago with a final reminder to pay Fedex. Mail them to receive the invoice which it concerns, because I have not received it. Do not you get it, because yes they simply do not respond to my e-mail. I get a letter today with 40, extra costs. A pauper gang this company. And I think I still put it into words.

Scam, threaten and intimidate debt collection agency.
Accept scam cases where collection costs have already been charged and then the next party to throw 250 wrongfully on top of that and then send you an intimidating email that they will take your holiday money without a court order? And they do this while they can provide nothing you ask for such as reminders for the simple reason that they were never sent and let alone received from a light desk.
Let it happen then, not impressed by wrongful threats and actions.

Called and threatened with "have fun if I send the door value to you" by a lady around 18-25. HUMAN BURDEN !!! And the direct debit increase is also unjustified. I was literally in shock when I heard the lady raging against me like that. It is only that she was hiding behind her screen, but I had grabbed your "employee" from her and dragged her from her desk chair.

Extremely poor service. Respond to an email after 3 weeks and each time the interest costs rise again. Scandalous!

Ultimoo collection sends incorrect reminders. They write letters the first time as if you were a criminal. The data has not been checked for accuracy beforehand. In my case proof of payment is present and yet a reminder. It looks like a scam. You just have to be aware of it.

A frustrating experience. This company never heard of the words 'Customer service'.

Super irritant. Onterechte factuur ontvangen van Postnl. Postnl reageert, niet. Zet het door naar ultimoo. Die willen in 5 dagen geld, maar doen 3 maanden over het beantwoorden van een brief en daarna 7 weken over het beantwoorden van een mail!!! Schande....
Slechte en trage communicatie. Onbereikbaar.