Mitchel Review of Ultimoo group BV
Normally I never post reviews, but I would like to...
Normally I never post reviews, but I would like to help you as a reader not to have to make a payment to Ultimoo. After all, I never heard from them again after this method:
All collection agencies in the Netherlands are obliged to send a reminder with a payment term of at least 14 days after receiving the reminder. If you have not yet paid, they may charge any collection costs. The burden of proof whether this letter has arrived is with Ultimoo.
There is only 1 way for Ultimoo to prove whether you have received the letter and that is by having it sent by registered mail; this is of course too expensive and they do not. Moreover; in my case, a reminder was never sent, but directly a letter with the collection costs in the cost overview.
My advice is to inform Ultimoo by e-mail that you have never received a reminder (refer to Section 6:96 (6) of the Dutch Civil Code), of course this only applies if you have indeed not received a reminder. Also state here that you will immediately pay their client including the statutory interest (this amount will also be stated on the letter from UIltimoo).
Pay their client (because you probably were late with paying) & you get rid of them. You will never hear from them again because they simply do not have sufficient evidence.
The second finger from my thumb for Ultimoo & employees: D
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