Good, not bad, but the elevator sometimes gets stu...
Good, not bad, but the elevator sometimes gets stuck.
Good, not bad, but the elevator sometimes gets stuck.
4-star hotel but the service is lacking and the rooms are a bit shabby and the facilities in the pool cannot be used
Is the oldest shopping place in Surabaya and comfortable
The rooms are quite large, but it is a pity when staying at this place there is a furor in the morning because there is a problem with water so it cannot take a shower or go to the bathroom And it is very long to wait until the water returns to normal, about 3 hours when I have to leave. The design of the hotel is quite old, maybe it needs renovation. The benefits are very close to the Tunjungan Plaza, so it's only a short walk.
Even though the hotel is old where facilities such as elevators are no longer as smooth as when they were new, but in general the rooms are still quite clean and comfortable.
Just 4 stars according to the stars, classic hotel, spacious rooms but all sarpras are old school ... ac sounds loud, bathtub is dirty
Great location for meeting, beside this hotel we can find plasa tunjungan.
One of the oldest luxury hotels in the city of Surabaya. When entering the hotel the style of building decoration will be very clear around the 2000s
I stayed here for two days. The room is clean enough. I only bothered when someone kept knocked the door and ring the doorbell many times when I took a bath. I don't know who he is. I asked him to come again after I finish to take a bath but he didn't come again.
I order food from room service. The weird thing they don't have a menu book in the room so I should listen what she offer by phone. I asked the menu book they said they don't have anymore. I hope that I don't be disappointed with the food. But it was happened. I order sandwich but the bread is too rough. It left a bad taste in my mouth.
I don't want to order anymore.
The food in the breakfast is common. I try to find something special. I got it .. it is traditional porridge and boiled sukun. They can do it well.
On the second day I hope there is a change.. but mostly it is the same, rice, fried rice, fried noodle, fried sousage, fried fish with flavour, and chicken...but I found Soto that I think it is good enough. I think for longer stay it is better stay without breakfast.
There are 4 lifts. But some of them the AC didn't work. So it is quite hot in the lift.
One other good thing, it is close to plaza Tunjungan. You can walk there..only if it is raining you should run to cross the street or wait until stop if don't want being wet.
Overall it is fine to stay here.
Nice place to stay. Location is in the middle of the city, next to Tunjungan Plaza.
The room is big enough. This hotel is not a modern design hotel, so don't be surprised if the lighting and the furniture is designed with old style.
The food is not bad and not good.
Delicious food, but because the hotel has long been needed, it needs refreshment
Strategic location in the middle of the city. Parking in the upper building is somewhat disturbed by large pillars in the middle of the incline position, so be more careful.
This hotel located beside Tunjungan Plaza Mall which is one of the biggest shopping mall in Surabaya.
Walk distance to reach Tunjungan Plaza.
The price is cheaper than the other hotel in the mall since it 4 stars hotel.
There is sky pool in 7th floor.
Nice breakfast.
Big parking.
Easy to find it
Not bad Just surprised, the hotel is quite famous from my time when I was in school, how come there must be a deposit of Rp 200 thousand to guarantee a room key.
literally an old hotel. I found a baby cockroach in my room, the bathub not that good i think, and the food r basic. not that special tho. But i sleep well here.
For room suit bisness is decent but for superior rooms it is very unclean and understandable for old hotels, especially on the 10th floor it is very noisy with disco music, for breakfast there is no special alias that, that's all every day
The location can be very strategic, but the condition of the hotel is not feasible (need to renovate in many parts)
Then the staff serving the origin demgan, the most annoying food message via online d must take food on the roadside
The hotel is the Old hotel, the hotel place, between the mall, Tunjungan Plaza
Very convenient ... just complaining about the lift often errors ...
The hotel is big and cheap just a step away from the TP
Old and classic hotel in Surabaya, nearby Tunjungan Plaza
Alhamdulillah.
no body perfect...
Clean and comfortable but still expensive, he ... he ...
Comfortable place, good service, high class for an affordable price
swimming pool on the 7th floor. Even though we have booked the room and paid off, we still have to deposit a deposit of a number of rupiah which will be returned when checking out
A large and complete mall, always feel like there's no end to it around there. Ha ha
Old hotel with a magnificent building unfortunately not matched by good service. Attitude of staff and FO is very lacking. My advice is to re-brief all employees so they can be more friendly and polite to guests.
Best hotel i've been in surabaya... Everything nice food, room, and service... But for the bathroom... I can really enjoying cause the shower when i turn it hot, it was too hot... And when i trun it cold it was too cold... So i can't manage my fav temperature... Thanks a lot.
It's fun because it's near the mall, the food is good
The rooms are large and clean ... the location is very close to the TP mall
Old building in the central heart of Surabaya. It is close with Tunjungan Mall
Very nice. Clean, comfortable and maintained even though the hotel is old Surabaya
When I arrived at breakfast, for some reason, when I arrived, he didn't use breakfast! Thank you for this hotel !! before the message also made sure by calling the facilities (gym, swimm etc) said the hotel was all well-equipped and could be used, right up to the hotel, around the room being dirty, the gym was not feasible and the equipment was all broken! why isn't the hotel closed?
City center, near the Mall, good service, comfortable ...
Very warmth greeting..nice hotel, large room even for the superior type (lowest in price). should be more prepare for large number of guest since the food for breakfast is not much.
Clean ... comfortable and well-maintained ... just the elevator is rather small
The hotel is in the city center. Very close to Tunjungan Plaza
Four-star hotel in the city of Surabaya, even though the hotel is said to be old but the cleanliness of the hospitality of the people of the hotel is very impressive, besides its location in the center of Surabaya the qta can reach easily
the quality of the pillow is not good ... for the price of a room above 500 does not match what is available.
Disappointing heaven for big hotels next to the mall, maybe it needs rejuvenation, choose here because it's hurry. At 12 mlm, you have to wait because the air-conditioned rooms have been used for a long time. shg does not function as a refrigerator, disappointed .. treated with breakfast that tastes delicious lmyn, although not many kinds and friendly servants ..
the place is cozy, cm, teapot water in the room, please check if I want to make coffee, it turns out that there is already airx and elementx already rusty and rubbish inside the room, please take it before a new guest ... that is sorry before
Good service, close to shopping ... near historical sights
The hotel is conveniently close to the city center and the Tunjungan Plaza mall
Conveniently located and close to the Tunjungan Plaza, the rooms offered are quite spacious and clean. Only when entering the room does it smell slightly damp because the exhaust fan in the bathroom sometimes does not work. All in all quite a nice staying experience. Would love to comeback again when I'm in Surabaya.