Trinity property consultants Reviews

Very unprofessional company. I live at the renew Wheaton center in Wheaton IL and had my A/C go out during the hottest 3 months of the summer and it still is not fixed nearly 3 months later. To make matters worse I was charged a late fee because the assistant PM & PM were unresponsive about crediting my account and extremely rude. When the matter was escalated to corporate I was told someone would reach out and it has now been a week and a half without any response. Do NOT rent from this company!

This is the best building I ve lived in! Also the longest I ve lived any place since my childhood home, so that s pretty indicative! Staff is amazing/attentive/SO responsive - truly no areas in which I d say they need to improve, they knock it out of the park every time. Location and apartment finishes are spectacular. Only left because I moved out of state - there s nowhere else in Denver I d ever live.

My partner and I moved in The Hub of Baton Rouge August 21st when we thought we was moving In The first of August. So when we move in we get our keys and go to our unit. Once we made it to the unit the door was hard to unlocked, once we entered the unit it was horrible. After waiting 21 days we thought we were moving into a move in ready apartment. The apartment is not livable for anyone. I will be posting pictures below. When we open the door Roaches was everywhere look like someone had stayed there for years and moved out and gave us the keys. After going to the front office to inform Emily about the issues in the unit the first thing she says is oh have you put it on your move in inspections sheet and we will get people out to fix the issues. She was rushing us that we couldn t let her know our major issues. Also the mailbox key doesn t work been to there office several times and Emily says oh maintenance has the keys and they will get it done hasn t been done yet. I hate I had to go this route but we need answers now. I advise no one to come here. At this point we need to cancel lease or better apartment unit. We even have paid rent up 3 months.

What a breath of fresh air from my last apartments. Tomeisha was responsive and made the move in process a breeze. The neighborhood is very quiet, maintenance is very responsive as is the front desk. I love the fact that they have a big pool with grills and a playground for my very adventurous toddler. Great pricing for the area as well! Safe environment and the police station is literally 1 minute away. Proud to call this place my home. I definitely recommend these apartments for any size family.

Luckily I didn t die when there was a gas explosion at Arrive Perimeter in Dunwoody, GA on September 12, 2021. We were smelling a gas leak for 2 weeks. Many of us complained to management and they said the problem s fixed . Apparently it wasn t fixed as the complex exploded into pieces. Major lawsuit next! Trinity Property Consultants are the property owners. They own about 175 places and are all run the same way. You don t have to believe me. Look up Trinity Property Consultants and the Better Business Bureau. Google: Apartment gas explosion at Arrive Perimeter in Dunwoody, GA on 9/12/21.

We are at a facility in Northern California, participated in a tour, only to find out that the person called in sick acutely the day after, and it s IMPOSSIBLE to talk to anyone about this/or what to do (about COVID precaution). I then looked into this further, and found out that there s absolutely NO WAY to talk to anyone live for this company (all numbers led to voicemail. And only emails). This is still an active matter, and I m still waiting for an answer which probably can resolve this (happy to repost again with favorable response). But as of now, this has been very disappointing as an experience.

Additional post: It is clear that the company would not be interested to resolve this. I still did not (cannot) talk to anybody in this company. One star truly would be too much for their ways of handling things (especially the non response). If anything else is available in your community, try to rent from other companies instead of this. **This** is a BIG disappointment.

Mailboxes seem to be a huge issue with this company and it s properties. When we first moved in we had to wait THREE MONTHS before we had access to our mailbox. We had to call
The post master general to figure out what was going on. employees were required to collect not only our packages but our mail too on top their other duties. On several occasions they have lost packages or given me the wrong mail. Now, mail boxes are out again and it s going to be six months and I have to depend on a staff who doesn t sort the mail until the next day (if that!), sometimes doesn t show up to the office so sometimes the office is closed without warning, or who gets so overwhelmed with residents, they literally can t hand out mail. So I m getting my important mail late. I have only been calm for the sake of the employees trying to make it through the pandemic but I DO NOT RECOMMEND THIS PLACE AND WILL BE BREAKING MY LEASE. Trinity stop being cheap and hire more staff and fix the mail boxes that are hanging on by a thread.

The Staff: Ana- Always coming up with ways to make this more of a community and really cares about everyone living here
Hugo- Very professional but personable at the same time. Follows though on things and very helpful
Chris- Knows everything about fixing things and always takes the time to help.
These are just a few things, I could go on but I dont have all day.
The staff is what makes this place a home and community.

Well maintained and clean. Resident seems to have fun and enjoy one another privacy. Not too many noise and not too many people hanging around the building.

I chose Studios 435 without really even knowing what the building was or what the units were like! I had to move quickly, and every place I looked at online was just too old. I d never lived in a studio before, but I after I checked the website I thought I could give it a try. I didn t know how long I would need to live here, and know I can t imagine leaving. I filled out the application online. Put I ran into a couple of hiccups with the technology. That afternoon the associate from the office called my phone, left a message, and could see where I was having trouble. He helped me complete the application right when I called him back.As harried and spaced out as I was during this process, the building manager, Alethea has been like this support that I didn t even know I needed till I met her! She was accommodating during my lease signing as I had to cut it short almost as soon as we sat down. And once I started living in the unit, my one maintenance request was completed the next morning. She has been so kind,she smiles at me every morning when I leave for work, she smiles at me when I come home. She smiles all the time. Considering the unprecedented time we are in right now, with people avoiding each other, arguing with each other, being nasty to one another, her smile really carries this whole building. There is no doubt she is the property manager, she walks around the building as if it is her very own, so much so that I know her gait! Having said all that, to be honest, for the most part, I live here because of Alethea, her kindness and urgency, and the staff that keep the building maintained. She is unique, earnest, charismatic, and has urgency for my concerns and questions since I ve been living here.