Times Union Center - SMG Worldwide Reviews

Great place to see a concert or sporting event. I was there for an empire game and it was great.

Had a great time watching the Albany Devils. The arena is clean and there are lots if options for food and drink during the game.

We had an awesome night at the first playoff game of the Albany empire. Parking was easy, and the venue was clean. The pretzel we had was awful.

This evening a friend and I went to the TU to see Elton John. The arena was packed for his farewell tour. He was better than ever. Played alot of old tunes. It was great! The TU is a nice arena where all the seats are good.

I went to a Chris Brown concert and it was amazing! Comfy seats, big space, and the AMAZING, WONDERFUL, TALENTED, CHRIS BROWN!!!! I'd go there again for sure.

Went to see Celine Dion. She is fabulous in concert.

Seats are too small and too close and uncomfortable to sit in. Rest rooms are poorly placed and poorly designed.

The Times Union Center is a typical arena, good for concerts and other public events. My recent attendance was for an Albany High School graduation. The center offered ample unlimited seating. It was clean, and in good condition.

Place was kept very clean, considering it was a concert. Staff was incredibly helpful.

I'm not sure if we overwhelmed them. They were not handling our group well.

Great venue. I went to see Arena Cross and it was amazing how they were able to bring such an outside sport in.

The seats were somewhat uncomfortable, a little narrow and would benefit from arm rests that could come up and a little more leg room.

We were here for the women's NCAA basketball sweet 16. There was an awesome free event in Atrium prior to the games. My only complaint as a parent is that the changing table is in the open space right next to the lines. We would never expect an adult to go to the bathroom in plain view, why do we expect it for children? The staff however was incredibly helpful when my daughter needed to nurse. They helped me find a room that was private that also allowed me the opportunity to watch the game still.

At TUC for Monster Jam. Seats are are bit cramped for a sitting event...No leg room more than anything. But, there isn't a bad seat in the house. A great view from any location. Parking is easily accessible and the center itself is well maintained.

Awesome venue to see a concert! I have never been disappointed with seats as it seems like you have a great view no matter where you are.

Good place to see a show. Ariana Grande in this case Upgraded security which put everyone's mind at ease to attend the show without worry. Metal detectors in use and all personal items needed to be in a small, clear bag. Nothing else was permitted. Well organized, and prepared to deal with the masses.

Overall it was alright. Ticketmaster didnt portray the seats the way they were set up and everyone was way to cramped together .

Plenty of tarty menu items. Their bread is fantastic but the burger was a bit too salty for my taste. Fun family outing for sure

Getting out was a lil challenging cause i was parked on the 3rd level of the garage but the event was great!

Saw a concert here. The security staff were extremely disorganized and gave nonsense directions. We ended up walking in circles around the lobby area prior to entering the security checkpoint. Parking was also a disaster. I will never attend another event here.

Didn't lift a finger to let hundreds of fans know that the show was postponed to a new date. Left us out in the cold, literally. No call, no email, not even any signs posted at the venue. Drove hours for the show for nothing. Stunningly terrible business practice.

A+. Well laid out, great security and staff!! lines arent that bad, women just plan on using the men's room, theres plenty of urinals anyways. Will be back.

Went to see the PBR at the TUC, great seats but not much leg room. Hard to get in and out for refreshments.

Great spot saw chain smokers and went for music f
Party n concert

For Christmas this Year I gifted memorable experiences: Totally Enjoyed "Ovo" with Mom & Dad! Great experience @ Times Union Center! Thank You!

The entry is very nice and grand but the seats are real tight and there is no leg room at all. It's annoying especially when I've never seen it sold out.

World class venue that has ghosts of artists that have passed.

When this arena opened in 1990 it was called the Knickerbocker Arena. The opening act was Frank Sinatra and downtown Albany hadn't seem such class and elegance in years. Unfortunately, the Times Union Center hasn't done anything to compare to what this arena used to be called and the charm of the opening night. Most shows are sporting events and the few "name acts" they have aren't worth the ticket prices. Parking is very difficult and the people who work in their customer service aren't helpful or friendly in person or on the phone.

It's a terrific venue for concerts, wrestling matches, kid shows etc.... Bring plenty of money though! If you want anything to eat or drink, it's extremely overpriced!!!

Easy to get in and out and there's not a bad seat in the place..

Nice and clean place. It was a little bit cold during the event. Good connection to the parking lot. I had fried chicken and fries, which were good.

Bathrooms were very clean and everything was fine and dandy until I went to get a beer at 9:24pm and they said beer stops at 9:15. Go back to bed

Great venue for all sorts of events. Just the right size.

Way too many stairs, not enough bathrooms, seats way too small, drinks way overpriced. I liked that nobody checked tickets but I probably won t go back.

Enjoy guest speaker joyce Meyers.Thank you inspirational tools .you shared staff members

Went and saw Panic! At the Disco and best concert experience I have ever had!

Knicker to Pepsi n now times. Evolving place for great entertainment.

Spent 4 days there for Crossfit regionals. Reallt nice easy to access location with great visibility and a nice concourse area

The seats are so tight and the leg room is very limited. It made for an uncomfortable evening. The comedians were great though.

Great venue, awesome Cirque du Soleil, and convenient parking.

I was assaulted by another patron during one of their shows. The security kicked me out of the venue and I lost the 400 I paid on tickets. All I can say is a waste of money and time. As someone who goes to lots of shows very disappointed with this venue

The elevators in the parking garage are disgusting. One is always broken and oftentimes the other one has urine in it, and is always dirty. They are a health hazard.

I visited this arena for a night of arena football, and wasn't disappointed by their layout and seating. It can definitely get a tad noisy, though, so I would recommend bringing earplugs or sound-dampening items for those who are more sensitive to loud noises. The crowds also tend to get a bit rowdy and active from the copious amounts of beer they serve, making public intoxication a factor to consider if you're bringing young children. All-in-all, it's a great experience if you know what you're getting into. Bathrooms were also surprisingly clean throughout my visit, a rarity for events where beer-chugging is the norm.

This arena changes it's name too often and now it's worshiping the Times Useless unreliable newspaper. And 3 big reasons to boycott this distasteful arena: The Albany Donald Trump Rally (Seriously?! He sucks!), The Albany Devils, and the Ringling Bros. Circus (Look-up on Youtube the kind of animal abuse that occurs when they train these animals to serve this people like Gods).

Not getting any better locals stole 4 crew members jacket the house people were very helpful and security too thanks

Current construction has the entry in a mess. Drinks and food prices are outrageous seats were uncomfortable for me being over 6feet tall other than that the overall experience was OK nothing to brag about I will revise in the future when the construction is complete.

Phish concert, 2nd night. My seat was too tight, I got second habd smoke buzzed from all the potheads doing their thing, and quite frankly, Phish has no soul. The Grateful Dead had soul. So at intermission, I stayed outside the arena and watched the ALCS, game 4. Live Phish music as background.

Great venues, ridiculous ticket prices, but guess that's expected. Place is huge.Food there is ok..

Food and parking is pretty expensive for what you are getting but the new redesign makes it a nice place to attend events.

Excellent we seen Disney on ice and there is a parking garage within one to two blocks I would go again and lots of restaurants

Ok place. Don't go here much anymore since they allowed hockey to leave.

Food is limited, low quality and priced at highway robbery prices. You also are not allowed to bring any food in. If you're over 5ft tall, forget about any leg room at your seat. Incredibly uncomfortable.