The best I can say is that the front desk person is super nice. Other than that, I don't understand how this YMCA can claim it does so much for the community yet I have never seen them do anything for the Ithaca area. They charge way to much for a memberships, especially for being a none for profit and provide very little in return. The pool is absolutely gross and feels like it is over chlorinated. I have been to a lot of other YMCAs around the country and this is by far the worst one yet. Don't waste your money here, its truly not worth it!!!
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I have decided to pull my son from the after school program. I came to pick him up a few days ago and he was naked in the locker for at least 5 mins and the counselor Peter was in the locker room doing nothing and allowing him to remain naked when I was getting him dressed Peter was yelling at the other children the other children were using language that was very inappropriate for children at that age to use what peter yelling at the other kids for was not behavior or language and I made a concern about it to Ally and she did not seem to concerned. I have tried to talk to Rachel about it and she refuses to answer my calls and I feel that s very unprofessional and I don t want my child going to a afterschool program where parents concerns are not addressed so I m pulling him from the program.
The facility is in sever disrepair, Memberships are way to expensive compared to other facility's in the area. The Aquatics Director is a very rude and clearly hates her job. The Associate Executive Director was also miserable to deal with and very short with her replies. Don't waste your time and money at this horrible excuse of a YMCA
I am bummed when I see equipment in the background of your videos for members is mia...taking special care of a select few. The interest in your members feels sadly insincere.
The Ithaca YMCA is such a unique, valuable, and extremely family-oriented organization. The staff and members are close-knit and so friendly there is a real sense of community here I've never found at any other gym.
There are plenty of group classes, the machines and equipment are well-kept, and the resources and childcare offerings for kids are phenomenal. This is the only gym I've ever attended with childcare that allows you to leave the facility; i.e. you can jog outside or take care of other errands during two hours per day of childcare included with a membership at no extra cost. Scholarships and lower membership rates are also available for students and low-income families.
As far as demographics, there are many retirees, moms, and small children who attend here, and an overall diverse spread of men and women of all ages who can find what they're looking for.
Although the facility is older with old furniture and interior, etc., the janitorial staff works hard to keep things as clean as possible.
Some classes are better than others as far as how hard they work you. The spin, boot camp, and Pilates classes are great. Yoga is pretty easy going. Zumba isn't as fun as it is at bigger gyms with with more people.
All in all, I highly recommend this YMCA. My kids and I attend almost daily and always have a good experience!
I have been taking my daughter here for swim lessons for about 3 years. In less than 6 months their prices have increased by $20 for group swim lessons. When we first started going it was $50 which seemed like a lot for one 45 minute lesson once a week. Then they upped it to $61 for the same deal and I just went to sign her up again and it was $70 and they changed them to 40 minute lessons and these lessons have 6 to 12 kids in them. It's not like an individual lesson. Also my daughter has been in the same swimming level for the past 7 rounds of lessons. You would think at these prices they'd actually be learning how to swim.
After being a loyal member for over two years and never failing to pay my monthly membership fees, I was told (when I went to update my payment card because my bank account was hacked), that my membership had been cancelled and that I would have to pay for the month I never used and the coming month just to rejoin. I was out of town for most of the month of January and never once went to the Y. I don't recall ever signing a contract that said I would be billed for services I never even used. With most subscriptions or memberships if a payment fails, all one has to do is update their payment information to restart their membership. I don't see why I should have to pay two months just because my payment didn't go through. They contact you through email, which is probably the least efficient way these days. If they had called or texted me about it on the 1st of January I would have been aware of the situation way before now. The guy behind the desk was very rude about my concerns as well, and basically treated me like a deadbeat. He acted like the Y doesn't need my money. I felt completely unappreciated for my patronage. I've always thought that this was supposed to be a community centered and family oriented place to work out. My membership was mainly just to use their basketball courts to get back into shape. Unfortunately, you can't really use the courts unless you either come in super early or wait until the early evening, because it's effectively a daycare center for a large portion of the day. That made scheduling time to play difficult due to the unavailability. The condition of their courts is also pretty bad, most of the rims don't even have nets on them.