The Westin Hotel Tokyo Reviews

The Westin is a well appointed hotel that is inclusive in both basic and higher level of service. From the start they greet you and strive to make you comfortable. While some services are quite expensive, spa is one such item, overall you feel a fair value.

Good location, 1980's style rooms, service is average

It was a solidly built hotel and I felt it was a shame.
I thought it was a top hotel.
The room could be kept near the top floor despite the telephone reservation on the day, so I could check in smoothly.

I was very healed with the furniture and casual flowers of the room.
This hotel is perfect for my age. (* ^ ^) Wow

In addition, I encountered a wedding and I was able to witness a happy start.
I was able to see the young couple in the carriage.
You are young, right?

Thank you for your happiness. Moth

I will repeat it again. Moth

Breakfast was excellent. Great location. Very helpful staff.

It is dramatic and the furniture in the room is wonderful.

The lobby lounge buffet is famous, but you should try Ryutenmon. There is only price.
Dinner is good, but dim sum comes out.
The room is also comfortable.

It is beautiful and very easy to spend
Christmas season

Christmas tree is nice

The terrace buffet is the best. Every sweet is modest and can eat a lot. Each one is beautifully presented and can be enjoyed with your eyes. Drinks are also welcome and it's nice to be included in the price.

Stay away from the hustle and bustle, slowly come to the bar and stop by occasionally.

Aging hotel, staff and especially the concierges unfriendly. Lack of soul

It's awesome. However I wish it had a gym with a barbell. It does have dumbbells and kettle bells which is already above average but I think the standard is low.

I was able to stay comfortably because the customer service was very good.

Too many peoples who are not staying at the hotel dine there and make it difficult to use their restaurants.

It was very beautiful and the correspondence of the hotel was also great.

Correspondence of front desk is too bad...
what? Do you see people and serve you? I feel like that. .. ..

One of the finest hotels in Tokyo. Staff is responsible and very kind. Food is above average and room sizes are big compared to other hotels around town. They are under Marriott Bonvoy points and provide a lot of support. Located in Ebisu and close to the station and very easy to spot this huge property

Accommodation for Saturday in April. It was full, but we had you cope with check-in almost without waiting time. The front staff always smiles. I could see Tokyo Tower from the room. You can choose Japanese, French, or buffet breakfast, so you can eat whatever you like.

You can spend a relaxing time in a calm atmosphere.

Seemed a bit old but the free bar on the 17th floor was nice.

Expensive top hotel. But when you do stay here check out the bar on the 22nd floor. It has the best view over the Tokyo skyline.

Super service. The rooms are spacious and beautiful unobstructed view.

Spacious rooms with a nice view of the city. Has a really nice decor in the room similar to other Westins around the world. The only thing missing was a Swimming pool which is not common in most Tokyo 5 star hotels. One has to pay and use a Swimming pool outside the property

Visit for the exhibition sights. The location is at the end of Ebisu Garden Place, so it's convenient. If I wanted to eat something delicious, I could do Lorries and Robuchon before long.
The hotel did not stay, so it is not a particularly significant review, but unexpectedly, the corridor was narrow and it was a cheap impression.

Because of the construction during the bubble period, the building is very good and it is still a brilliant luxury hotel. The club room was very good.

It was a rainy day, but it was connected to the station so I could visit without getting wet.

Pretty good location, beautiful lobby and restaurants, room was large but outdated, needs a good refurb.

The cafe took more than an hour to bring a cup of tea.

Stylish, conveniently located hotel with extremely helpful staff.

Chinese food here is "I think it's the most delicious in Japan.
However, the difficulty is that it is difficult to find the location of the toilet.

Great hotel. It's so old that it doesn't look shiny, but it's comfortable considering the profound feeling and the privacy of the guests.
We were able to spend leisurely leisurely.

Great breakfast buffet. Easy walk to Ebisu train station and nearby restaurants.

The Westin Tokyo is definitely not a cheap hotel even by Tokyo standards - but it is located across the street from Ebisu garden place which is full of shopping and great restaurants. It's a short taxi ride to the station as well (~10 min) as there's no shuttle but not too difficult to get to.

From an exterior standpoint, the hotel is pretty bland and blends into the skyline - however, the views from the rooms are nice especially on the higher floors. There's not many large buildings around it so you really get some great views of the Tokyo landscape. The front desk staff is quick, efficienty and friendly - they were able to check my guest into my room without me and were even able to upgrade us to a suite. Always appreciate it when hotels know how to treat their customers right.

The room itself was very well appointed - comfortable and spacious with great views of the city. The bed was very comfortable (as most Westin's are) and the nespresso machine in the room is a nice touch (compared to the lame coffee you get in US Westin's). The club lounge is standard asian style - which is to say much nicer than the US. Breakfast had a wide selection, dinner hors d'orveus were decent, and they had a great liquor selection.

Last thing of note, the bellmen were falling over each other to help us out... definitely very well appreciated. However, the concierge was very cold and unhelpful - I stood there for 5 minutes before she would pay me any attention as she was busy shuffling papers. Not what I consider acceptable for a luxury hotel at that price point, especially for someone like me who has traveled over the world with SPG (average 200 nights a year). Only reason it's a 4 star review instead of 5.

Friendly staff. Live music (saxophone and piano) . Very clean. Overall a great experience.

Very very helpful and kind staff, great rooms and beds, nice facilities. Gym is nice with a great view, although a bit small, so usually almost full.

A disappointing hotel design that is in desperate need of an update. I had much higher expectations of the only Westin (and one of only a few SPG hotels) located in the commercial nexus of Asia. Many other better choices for less price in this city. I strongly suggest that Marriott/Starwood update this property.

It is a hotel in Ebisu. It is directly connected to the shopping mall and you can walk from Ebisu station. The atmosphere of the hotel is very good and calm.

Grand hotel that harkens back to the classic high end lux hotels from the early 1920s. Sweeping staircase, high end materials, lovely appointments in the rooms all add to the vibe of the hotel. With plenty of restaurant choices, a spa and all high end services, I would recommend this hotel to anyone.

It would be nice if the carriage was a little wider

The guidance to the venue was brief and appropriate.

After all, it s a brand, there s nothing wrong with it.

You really feel at home in the Westin with their friendly staff and cozy atmosphere. They have a great international breakfast.

It took a long time for drink order today, so minus one.

Visit at a wedding meeting. The facilities and the price are the same as the Westin.
But for the car that came in front of the entrance to ask for the location of the parking lot, the opening is' What is it for? ] Would be like. I also felt that the employees had many private languages. I think that the story of the tax return should be the back.

Five star hotel in Tokyo, Japan. There are quite a number of sightseeing spots in the Shibuya area.

Very nice hotel. The staff are very friendly and helpful. The rooms are nice and spacious. There is an amazing teppanyaki place on the top floor that has AMAZING food, but pricey.

Great Hotel, very friendly staff, super clean room service and awesome executive lounge. Definitely will be returning.

When I went to the lounge yesterday, a group of aunts was having a loud banquet. I wonder if there is a lounge banquet plan with all-you-can-drink.
The hors d'oeuvre was delicious, but the only liquor was canned beer and wine. After all management is strict.
Breakfast was small, but they were all delicious.
Also, the bed and pillows were so hard that I couldn't sleep much. Even in the same Westin, it is always a problem that the beds and pillows are different depending on the hotel.
The tea bag in the room was a very cheap one and I pulled it a little.

Staff is helpful and courteous. Hotel is truly amazing. Close proximity to two different stations (Meguro and Ebisu). Also, for the Ebisu station you can reach it from an underground walkway from the second basement level of the Westin. Many different fine dining and affordable restaurants are very close and its right across from the Yebisu Gardens. Great hotel to stay at whether for business or pleasure.

A bit far from the station but great venue once you get there.

Needless to say, Westin is one of the best hotel offering Heavenly sleep. Even besides that, you ll have a laid back time during the stay. Japanese breakfast is magically delicious!

Gym small but has free weights. Check in guy was over-wrought, they care a lot about who is with you, which made check in uncomfortable.
A button fell off my suit, and they had it fixed better than new, in less than an hour!
No pool or sento? Walking distance to subway and many restaurants. Event staff helpful.

For regulars. In the lobby lounge, drinks, tastes, dishes and presentations are at a business hotel level, but the price is excellent ... The interior looks like a European grandma.

It was breakfast at the hotel, but it was full service by reservation only, not buffet style. It was a good anniversary with the best scenery and good weather!

Lounge is calm atmosphere and is most suitable for meeting and work. The price is a bit higher, but you can offer the experience you deserve.

Easily the best SPG Hotel (not property) I have ever stayed at. World class service, location and amenities.