Reviews 386 Page 4 of 4
Filters:
Rating
Language
Sort:
Most recent

Worst customer service. I went in today to buy a c...

Worst customer service. I went in today to buy a cake and the worker greeting people at the entrance was incredibly rude. I have never seen a worker say such harsh words to customers before. Cake tastes great though! But please do not hire people who are so rude and condescending. Sad that it makes people not want to visit ever again.

High end grocer with prices to match. That being s...

High end grocer with prices to match. That being said, the service is excellent, selection is great, and the store is clean. I usually come here for their lunch options (the turkey avocado wrap is delicious). They recently opened a sushi bar as well - sushi rolls are fresh and decently priced!

This place deserves zero star, Only one person is ...

This place deserves zero star, Only one person is allowed as per family at one time because of covid but what about the social distancing which is not maintaining at all inside the store.On the other hand it was raining outside hence i had to wait for long in heavy rain absolutely mismanagement i wont visit this location again. never ever, Period !

July 2020 they taking temperature before entry. Th...

July 2020 they taking temperature before entry. They sanitize the cart after every use and have it waiting for you.

I just went to grab the new ice creams they have. I'm pretty sure going back Friday to get more. Jelly roll was a hit with the fam.

Love their food but such a tight place. Many custo...

Love their food but such a tight place. Many customers don't realize or just ignore the fact that it's a small place and don't give room for others to pass. Service is great; all the employees are friendly and helpful.

A little on the expensive side but well worth it i...

A little on the expensive side but well worth it in my opinion. The quality of the meat, bakery and produce are excellent and the shopping experience is very pleasant. A great place to go for lunch also, the hot table and sandwiches are fresh and well prepared,.

Freshest produce and amazing service. Best meats ...

Freshest produce and amazing service. Best meats and freshest fish. Excellent assortment of plants and flowers. The Village Grocer is first class. We love the breakfast/lunch sandwiches and the warm nice ambience throughout.

Very nice grocery store. There are lots of prepare...

Very nice grocery store. There are lots of prepared food, soups, beef, chicken pies, jerk chicken with rice and many more to choose from. Lovely bakery, many pies, cakes, cookies, artisan style donuts, assortment of breads& rolls. High-end chocolates, jams and cheese's. There are aprons, placemats a nice assortment of things for the kitchen, dining room, hostess gifts.
Very expensive grocer!

Very COVID-19 friendly with stickers on the ground...

Very COVID-19 friendly with stickers on the ground to ensure customers remain 6 feet from others. They also provided mandatory numbered grocery carts for customers to be able to conduct contact tracing, if necessary.

I've been shopping from Village Grocer since 2006,...

I've been shopping from Village Grocer since 2006, when I was a high school student and it was located at Kennedy & Carlton. And I've been a huge fan of their Jelly Roll, having it as often as I can at special occasions, or simply when I craved it.

Now I am married with my wife, and introduced her to the Jelly Roll, which is her favorite dessert in the world. Yesterday, I went to buy Jelly Roll for my wife's birthday, along with some flowers.

After blowing out the candles and whatnot, when we dove in to devour the cake, but it wasn't the same. The roll, instead of being filled with cream and fruits, was mostly filled with bread. When we had it just a few months ago, it wasn't like that.

I understand the wage has increased and you need to cut down the cost, but I'd rather pay a few extra dollars to have the Jelly Roll filled with cream and fruits, rather than cake. I hope this message finds the right person, so that when I buy a Jelly Roll next time, I won't be disappointed as much.

Superb

If I could give a zero star, I would!

If I could give a zero star, I would!
We all know we are in the middle of stage two of the pandemic but come on!!
Tell your staff that they should at least smile and say hello before we come in to spend our money on your overpriced groceries!
No consideration for people with medical conditions, people with allergies or people with disabilities! You don't let disabled people in when they need assistance of friend or family member!! You wont even let women in with their children!! What are they supposed to do? Leave their child alone? Maybe send the child to the nursing home with grandma before they come shopping at your store.
There is a thing called human rights? Teach your staff properly rather than bark orders at them without any considerations!
Unfriendly , unprofessional and rude staff!
BTW tell your cart person he should also wear a mask!

I ordered a cake. The woman in the bakery departme...

I ordered a cake. The woman in the bakery department told me the price, we confirmed the order, the name, the pick up time. When I went to pick up, she said no order is for my phone number. I showed her the number I called, she said this is the right number but no order for my cake! I was like hejdnbdhjdnne, what a bad experience!

Don't go in hungry unless you plan on getting food...

Don't go in hungry unless you plan on getting food there!

It reminds me of going to Kensington market but a little more close to home. Higher end produce and meat products but also higher in price. I've never had the food there but their cakes are to die for.

I love the chocolate ganache cakes. It's a great way to get fat. I've had their some of their other cakes and it's always delicious!

This is a boutique grocery store. If you shop main...

This is a boutique grocery store. If you shop mainly on price, it s not your place. But if you appreciate quality, uniqueness, and specialty items at a fair price, go here! Foodies will looove this place. In my view, Village Grocer epitomizes what a local grocery store should be. Active within the community, supportive of local foods & residents, thoughtful quirky written flyers, beautifully merchandised (I worked in the grocery merchandising business for 5 yrs - Village Grocer has it down pact) and variety. It s a treat to shop at Village Grocer not a chore.

Everything you need in one store. Bakery, produce ...

Everything you need in one store. Bakery, produce and meats best anywhere. Great gifts ideas, lovely flowers and gourmet items. A bit pricey but worth it. Excellent customer service from all staff and even do a carry out. Great smaller carts.
Busy around noon hour and just about any time now.
Glad to see they have gone to biodegradable produce bags

First time at VG. Wow. Great assortment of food an...

First time at VG. Wow. Great assortment of food and drink. Helpful, friendly staff. Prices compare will with Pusateri, Summerhill Market and other upscale food stores. Will come back soon.

Not a pleasant experience on several accounts duri...

Not a pleasant experience on several accounts during my last visit.

Staff needs to be more respectful and quite frankly, need to mind their own business and keep their hands to themselves especially during a sensitive time like COVID.

I walked in with my wife where the one per household policy was not clear nor enforced by the 'greeter'. We both took our individual carts and I purchased my reserved jelly roll and another item. Upon check out, the cashier rudely told us that there is a one per household policy even though she never confirmed that we were part of the same household - she simply assumed (based on ethnicity most likely).

Then another staff came out of no where and noticed my wife's empty cart and interrogated her to find out why she came in to shop only to leave with an empty cart. He then interrogated me and asked how I got a Jelly roll because it was all sold out for the day. He then proceeded to lift up my groceries (without permission) to confirm if it was a jelly roll. I told him I reserved it through the phone and he was like, "ohhh you reserved it". C'mon, this couldn't have been your first day on the job.

Bottom line, train your staff properly to be more respectful and to mind their own business. Even if it is a store policy, you are asking customers to accommodate your policy. Customers shouldn't be made to feel like they committed a felony for not following a store policy that is built around maximizing profits.

Must try the desserts. Always get the cheesecakes ...

Must try the desserts. Always get the cheesecakes there. I usually reserve the strawberry cheesecake that's a must not too sweet and fat like other places. There are many more delicious desserts as well. Bakery section always busy. Otherwise I don't do. My grocery shopping there it's over my budget lol. I guess it's more organic products.

They have high quality products and different vari...

They have high quality products and different variety from regular chain grocery stores. I especially love their dessert/bakery options, which changes up every week and allows me to explore different baked goods. My favourites are raspberry More

16 bucks for 2 pieces of cooked chicken breast, no...

16 bucks for 2 pieces of cooked chicken breast, not even organic haha. They jack up certain items prices for some reason. Otherwise they got good gourmet and fresh stuff not found at other super markets. For veggies though, get it from cheaper places or you end up with 20 bucks for a pot of veggie soup.

This is a high end grocer which makes it pricier t...

This is a high end grocer which makes it pricier than the average grocery store. Their bakery stuff is pretty good. I have ordered a cake here before. It is worth a visit if you are looking for an unusual spice or herb that isn't normally sold at your typical grocery chain.

Village grocer is always a treasure trove of goodi...

Village grocer is always a treasure trove of goodies. They carry the interesting sauces, seasonings and cuts of meat that the others won't carry. Always something yummy in the bakery. A bit pricey but you get what you pay for. Always a pleasure to look around and find something new!