The Third Space Review

Third Space is the best gym I have ever been with. The facility is top notch and classes are outstanding! It is not cheap, but if you want a place that offers great classes (e.g. cross fit style, yoga, etc.) and also provides 1st class equipment / space, this is definitely a solid choice.

Staff (front desk and cleaning crew) at this particular location are great. Special shout out to Rebecca who helped me with my membership. She has been great since day 1 and continues to be awesome until today. Unlike many sales people I have experienced (and hated) before whose sole purpose of speaking to me was to take my money, Rebecca really cares and does her best to be helpful in whatever possible.

Overall, I highly recommend this place and Rebecca.

I absolutely love Third Space Canary Wharf! The choice of classes is incredible and I am never bored with my workout routine as I always try something new. Staff is truly caring and attending, and all facilities are state of art. For such a gym enthusiast as myself - this is really a Happy Place :-)

Equipment and facilities at this gym are top notch. Loads of variety in classes at convenient times too, and always friendly staff on hand to help.

i have been a member of third space for 2 years and dont really have a bad word to say about it. the space and number of areas to work out really is great but i think best of all are the classes, and the engagement levels of the instructors, really does make it easier to get a work out in.

An amazing gym experience from the equipment and cleanliness, all the way to the staff and the services available to a member. There is plenty to do and lots of support, as well as being in a great location. Would fully recommend to someone looking for their first gym, or someone more experienced looking for somewhere new.

great gym! there are so many and frequent classes held by very skilled instructors!

High spec gym offering a wide range of workout zones, stations, and classes, topped off with friendly and helpful staff and high end changing facilities.

Hi -

I have had a really wonderful experience working out in Reebok Sports Club. The service is great and staff is very helpful and customer-friendly. Amazing gym, would recommend it to anyone.

Regards
Marge

Great gym in the heart of CW. Service and facilities top class. Can't recommend enough.

An amazing gym with amazing staff and classes. Challenging and fun. WOD Strong/Fight Klub /Yard WOD and many more. You always feel welcome and you meet some great people.

I find all gym facilities amazing, cleaning team is doing a great job and Lucie Kovacova from the reception provides an exceptional service. Being a Premier Plus member for a couple of months only I faced a few problems. I brought my issues to attention to other members of staff. Apparently, Lucie is the first choice. Literally, everything was sorted within a few hours.Wow! She always remembers your name, smiles, talks and very efficient at what she does. Honestly, I am slightly disappointed when she is not at the concierge desk. Lucie thank you.
To the management. It is nice if you have an incentive system for your employees or a promotion scheme. She is definitely a right candidate to invest in!

Third Space is a great gym. I had a little issue with my membership however that has been solved surprisingly easily and professionally by concierge staff - Lucie. My favourite class is Yoga with Claire. She is amazing and helps me to calm my body and mind. Third Space turned my life around. Well done. Great job team!!!

Abz thanks for showing me around today. Loved everything I saw and the fact you didn't try to push me to sign up on the spot made the whole experience perfect. Checked out many other gyms, fitness clubs etc, but this one is by far the best, and has the nicest staff. Can't wait to join!

One of the best gyms I've ever been too. Enough space to train even on a busy day. Absolutely love the new Yard layout and variety of classes. Even though I'm into weight training on my own, I've decided to join classes too as they seem so fun!

Even though I had a really bad allergic reaction to a Murad facial (ending up in A&E) and was disappointed by a relatively hurried session by the therapist with not a lot of after care, I was pleasantly surprised with how the manager Adele once notified of my case was extremely helpful and took a keen interest into how my recovery was going. I was refunded the full amount of the treatment, given some other products to help restore my skin to its normal state and a complimentary massage. Thank you Adele for your care and consideration.

Best gym in London! Top quality classes and equipment.

The best gym in London ! Has everything for everyone - different classes starting from yoga, pilates, swimming, HIIT, kickboxing, Muay Thai, cycling, etc. The staff is always attentive and helpful. The luxurious gym is in a great location for Canary Wharf professionals.

great facilities, staff is very supportive. I definitely recommend for anyone who is looking for good quality fitness.

This gym has always been a place to escape the world for me, especially at this crazy time. It is kept very well by the fantastic cleaning staff and the range of equipment available is fantastic. They have taken COVID cleaning measures very seriously and implemented a temperature checking system so I always feel safe. All the instructors and PTs and very helpful and friendly. Highly recommend this gym.

Third Space has got to be one of the best gyms I have ever had membership to. The staff are always welcoming and polite and it always smells so lovely once you enter the lift.

The trainers are just fab and they are really on point to help individuals reach their goal.

The one improvement I would suggest would be for the ladies changing room, it would be nice if there was more space. Bar that, my experience is always a nice one

It's massive... biggest gym I've ever been in... very high end... loads and loads of equipment and there's a class for everyone...

May sound a bit pricey but it's actually a reasonable price for the biggest, bestest gym...

Ask for a tour around the gym from Dani, she's awesome.

I have been a member of this club for about 10 years and I never get tired of it. It s always improving. They continuously offer new classes and training space. That makes the experience always fun. It s great seeing the money I pay spent to improving the club

Epic gym, epic classes, epic coaches. It's genuinely changed my life.

Best club ever! They have all you can think of. Staff very professional and friendly. Plenty of high qualified PT. Very clean and spacious place. I can't recommend enough.

Impressive equipment and the most cleanest club I've ever seen.Ideally designed for the sports lovers.

I sympathise with many other reviewers - Third Space (previously Reebok) is a great club and in a very convenient location.

However, over recent months the standards of cleanliness of the changing rooms, shower/steam areas and machines have been steadily declining. It's not uncommon to find dirty carpets, dirty lockers, numerous used towels on the floor, unpleasant smells and dirty showers.

Furthermore, I recently developed a pseudomonas dermititis - commonly known as hot tub rash. I have visited my GP and was advised that the likely cause was exposure to contaminated water in poorly maintained hot tubs/spas. The only spa/wet area I have visited recently was at the club. While the condition in itself is rather self-limited, and no medical treatment is necessary, it is annoying to have developed such skin infection.

For the actual monthly membership fees (which is very steep), it seems that the emphasis is on profits rather than basic standards. It's all very well to have a reception and fancy marketing ploys, but the lack of such basic details are causing the club members much inconvenience.

I hope that with the rebranding essential standards will be restored - won't hold my breath though and I'd love to be proven wrong, but considering that there are thousand of members going through their doors, their priorities lie in their pockets....

UPDATE (06/06/16): The general manager has taken his time to speak to me and listen to my feedback. It remains to be seen if any improvements are made, but at least he seems genuinely concerned...

This is a great gym for so many reasons. There is a great atmosphere, loads of classes everyday all included in your membership. Fitness and luxury combined!

The classes at Third Space are great, they do a great job keeping them fresh and regularly updating the schedule. Would definitely recommend.

Third Space is the best training facility I could find in Canary Wharf and the management are constantly making improvements to ensure it stays that way. The current layout makes great use of an already impressive space, the addition of the yard has opened up the first floor and encouraged members to try different types of exercise. The classes are varied and instructors all motivated and helpful. I am really enjoying my membership.

An absolutely fantastic gym! The equipment is of the best standard and there is an abundance of it. I never have to wait around for a piece of equipment to be free during my workout. The classes are also of high quality (at least the spin classes I can definitely vouch for) and super fun to join.

Once you've signed they'll rob you blind - terrible customer service, shoddy trainers, narrow profiteering culture and a toxic atmosphere. Great gym facilities otherwise. A shame, but you're much better off elsewhere. Avoid

Great experience, having attended many l gyms I can honestly say the atmosphere is second to none.

The yard in particular is phenomenal, I d recommend third space to anyone.

I cannot emphasise enough how fantastic this gym is. Professional, beautiful, committed. Best gym in London honestly.

Great facilities, hardcore classes, the most inspiring trainers! Third Space is more than a gym! Such a great experience!

Great gym located at the heart of Canary Wharf with a whole host of classes (cardio, boxing, spinning), great instructors, a whole variety of equipment, a pool, spacious changing rooms and a range of amenities- ironing boards, hairdryers, shoe polish, phone chargers and a cafeteria serving healthy meals. Truly awesome

I've been a member of the club for 3 months and I really enjoy the experience so far. Clean gym, plenty of room and equipment for everyone even at peak hours and the group classes run all day with plenty of options ranging from yoga to crossfit type classes. If you're an active person who truly wants to improve their health and fitness levels I think this space offers great value for money.

Fantastic gym in all respects! Amazing, huge, open plan and airy space with all the equipment you could ever need! Changing rooms are huge too and fully stocked with lovely Cowshed products and always very clean. Staff is friendly and helpful. I've belonged to many other gyms in the past and been a member of Third Space for nearly two years and it is by far the best and my favourite!

Loads of equipment even at peak ti. es there's loads of space and machines. extensive classes, friendly staff, PT's are great and there appears to be lots of them too. Really luxurious changing rooms with towels, toiletries etc, lots of lockers and room to do hair, makeup etc. Really clean, there's always several housekeepers busy topping things up. It is expensive but it a really comfortable work out space, I'm apprehensive and selfconcious about working out, here I feel safe, not judged in my non branded baggy t-shirt and supermarket leggings bumbling about, over weight but tryingy best. I travel a fair distance to this gym, it's a great place.

This gym actually makes you WANT to exercise! Even when you're tired and just want to be lazy at home. It's amazing and all the staff is polite and supportive. I love it, and I passed from going to the gym twice a week to go everyday because of it and the results are waaay visible!
It's truly an amazing experience and an amazing place.
Worth every penny.

Amazing staff, facilities, classes and equipment. Would highly recommend

Amazing gym with great facilities and friendly staff :)

Amazing gym with great staff and classes. Lots of space to workout with no one getting in your way.

This is a complete gym with every imaginable piece of equipment and facility. However, what I liked even better are the classes that happen throughout the day. It is really fun to attend them and I personally am motivated to push myself harder than I would normally do when training by myself. And the exercises in these classes range from simple (training a few muscles) to extremely tough (training every muscle in the body). Gives a great variety to choose from! I definitely recommend this gym.

Used to be a great gym, but since the Yard was built it s awful; loud bass-filled grungy music permeates the whole club so it s impossible to wear headphones to listen to your own music or workout in a relaxed way - it s like being in a nightclub. Trainers working in the Yard are obnoxious and won t reduce the volume, even when there are only a handful of people who are affecting dozens in the rest of the gym. Management are dismissive - after 5 years of loyal membership I was told basically; tough when I complained so I ve had to cancel my membership. This place is by far the most expensive gym and no longer worth it to work out in an unpleasant atmosphere.

Amazing gym with a really friendly staff and trainers!

Third Space Canary Wharf offers the best classes I have ever tried in London with a wide range of options from Barre classes to aquabike...and the club is just top!!!!!

Love this gym as it really sets you up to meet the goals you have in a fun and productive atmosphere

Hello,
Im new member and I have weekend pass( Friday,Saturday and Sunday)
but I work from Tuesday to Saturday untill 7 p.m , but gym close at 8.m.p on Saturday and I lost this day, and unfortunately I cant change day for my weekend pass.
I really like the gym and swimming pool ,BUT major improvement need to be done on customer service.
I had unpleasant situation my belongings already.
I forgot my shopping bags( new bag and clothes) in the closed locker, it was evening time, and I called immediately and asked for help,
I said exactly where it was and asked to keep my stuff and I would come back early morning . I could not imagine ,that this high level gym Cant help in this situation ! I came next morning and couldn't find my bags and nobody could explain me,why didn't receptionist
fullfill my request ! All I had for an answer -we are not responsible for any forgotten things . My bags were stolen by another members or cleaner, because my locker opened automatically 23.00 ( cleaning time :))
and with my friend happened similar story in this gym,and
CUSTOMER SERVICE IS DISGUSTING!!!!!! Seems, that the whole team over there is just for presence and not to provide any help or customer service in general. Gym is keen to receive payments from clients, but not really keen to assist with queries or to assist in general.

I would like to warn members to be careful and if you will have similar story ,you should return immediately as team there is not RESPONSIBLE for anything.

I wanted to share my fantastic experience with Reebok Canary Wharf. The gym there is so spacious and offers all you can imagine to keep your training interesting and active. Variety of classes and swimming pool, and SPA! You can never get bored there!

Another very important aspect is the extremely friendly and helpful staff there. My agent there is Sophia Rios, who is really motivated and helpful sales representative. Her exciting promotion of Reebok made me to take decisiton to join immediately. She explained all available classes and activities, I can do there, and in same time she was great in communication. I am really happy for her great service and the work out in Reebok is the best time of the day!

I highly recommend this club. And see Sophia.

Excellent gym, with amazing facilities and awesome instructors/trainers!

Overcrowded and expensive. There are better and cheaper options around. As others already mentioned - each year they significantly increase fees.

Big clean gym with a good quality and range of classes. And big enough that there is rarely a shortage of machines.

Brilliant club, classes, equipment, people, restaurant and super spacious - Third Space Canary Wharf is the best!!!! My only wish is to go more often in between work. 100% worth it.

My experience of the Reebok club has been fantastic ever since I applied for the membership. I was unsure of joining the club at first but Paul Greegan from the membership team showed me around the club and explained all the benefits right at the start of the process. I was told about all the benefits and services available to the members and was also offered a day pass for testing the club. This sports club is truely a great health facility and I am yet to come across another like this. With a hectic schedule it is very convenient and offers so many facilities like shower gels,towels and ironing boards making it super easy to work and make sure that the fitness regime is maintained. There are so many classes and machines to choose from and this gives the exercise routine a great variety.
The expert service does not stop after you join as people like Paul are always there to help if there are any problems. I had some issues with mailers,classes etc and he made sure that all these sorted at the earliest. I can truely count on people like him and this makes going to the gym a wonderful experience everyday. I hope others find this review useful.

Love Third Space @ Canary Wharf. The gym facilities are top quality, I use the pool a lot, great to swim when it's dark outside and the pool is all lit up. Steam room & sauna in the changing rooms are big and easy to use, and the changing room facilities are amazing - cowshed toiletries, lots of hairdryers and ghds - it's great to just turn up with gym kit and makeup and know everything else is there for you.It's the first gym I've belonged to where I actually use my subscription regularly.

This is the best gym in London in terms of space, facilities, and services!

Spacious gym, fun classes, helpful staff, relaxing environment for wind down. Highly Recommended.

Best gym experience in London so far! Would always recommend Third Space Canary Wharf!

Loads of space, great facilities and fantastic classes

All the equipment is available and clean. The Yard is like a playground. People are friendly and there is a nice vibe at Third Space. As we return to this new normal I say this gym is essential for me and has made realise why a good gym is worth paying for

Joined this gym last month, so great. Classes are fantastic the instructors are the best, so motivating and fun! Rolling contract is brilliant. Changing rooms and showers are always in great condition and nice products to use. Nothing to complain about really :)

Third Space gym is what I think about when I think of the perfect gym. It started with the location - Canary Wharf. The classes are intense for every level athlete, and you will love the diverse workout combinations. It's more than just a gym, I would say that's my second home :) Nothing here to be negative, even when you feel upset down this gym is working as the best therapy for better mood and life :)

Ive been a member for years and can t recommend this gym enough. The facilities are top notch and the staff are friendly and super professional.

Probably the best gym in the area. Great facilities. All staff are professional be it on the front desk personal trainers or office based. Very helpful and encouraging.

Reebok is a lovely gym with some brilliant instructors. :)

Best experience I've had in a gym. Weights are always placed by staff constantly, if not done by the users. Cleaners always on the gym floor making sure everything is hygienic. This is important as I use the combat area a lot which is nice when they mop the floors and mats.

Highly recommend Club. Great value for money. You will not regret it. Join for an awesome experience.

I've been in this gym for 6 years now (previously rebook) I highly recommend it. Yes at first sight it might seem expensive membership but it worth every penny; everything is top quality. Great teachers, great trainers, lovely staff. Facilities are elegant.
I have tried their indoor golf, boxing, machines, classes, spa, swimming pool and I just loved it all.

Since joining third space it has become not just my gym but my happy place. It always has a upbeat positive environment; where you can spend a good few hours and walk out feeling brand new. The classes, facilities and equipment are superb and stand out from all other gyms. I would highly recommend Third Space

Great gym, awesome facilities.

Getting a bit crowded now, despite its impressive size.

They also have an occasional thieves problem.

I've been a member for the last 9 years and the service and experience is unrivalled. The versatility to training means there is no shortage of classes or equipment. I cannot recommend third space enough, the gym is constantly being kept up to date, with fresh new areas and equipment, with new classes and concepts being added to the extensive timetable. It has kept me motivated and interested in my training.

What a place. Best gym I have ever been to. It has all the equipment you can need and more. Don t have to wait long for equipment so you can be in and out in no time. The food is amazing and the classes are brilliant. The vibe and size of the place is nothing I have experienced before. Only good things to say about this place, and the staff are brilliant too.

I ve been a member for 6 months and it s the best gym I ve ever joined...and I ve joined quite a few!

Would definitely recommend

Best gym I've trained in. Huge amount of space, more than enough equipment, and great facilities all round. Highly recommend!

Amazing gym with every piece of equipment you can think of. Classes such as Yard WOD and Formula 3 are so good!

August 2020 Edit: Third Space has done a great job during the current Covid situation to make the gym feel clean and safe with hand sanitiser and wipe dispensers everywhere and areas being cleaned after every class.

the classes, instructors and staff are amazing! The new Yard is so good as well - great facilities.

This is the first gym I've managed to continue to use regularly. The staff are always super helpful and friendly. The changing rooms are spotless and the overall atmosphere is incredibly welcoming.

I have been a member since 2012 and always had good experience of this place, the people who work on the floor, have paid for countless coaching sessions and the new training options TS has made available are great. So it is with regret i give this low review based on a bad experience yesterday with a personal trainer and his client who
decided to train in the same spot I was already using without asking. There were plenty other free spaces around which they could have used instead but I ended up moving instead.

I spoke to the PT immediately after as I have trained with him in the past. Both him and his male client decided to laugh about it (not in a funny way) instead of apologizing. I have provided further feedback to the
Head of PT and they have my contact details if they wish to speak to me further about it.

I'm always conscious and mindful of my peers & trainers when using shared space and I'm sure Third Space believes that we all have the right to train in an inclusive respectful environment. I have found this experience intimidating and humiliating, there were other trainers and members close by who I know. Also engaging clients in that way is just bad form and borders on unprofessionalism, which has lead me to look at other gym options as i would not like to go through this experience again.

:( :(

Just to let you all know, had an extremely bad experience with this gym. Staff on reception and in general are extremely Judgemental and biased. Found customers to be using the gym as a social club, not a great atmosphere to work out in. No positive engery from staff just want to take your money. Very unfairly priced from the service I received.

Massive space, lots of equipment, machinese, etc. The changing rooms are huge and real comfortable. Nice sauna and steam room and all round great facilities. The best gym I've been to

The best gym that makes you want to workout! The gym floor is huge and the classes are excellent and lastly the changing rooms are spacious with cowshed products. It isn t a cheap membership but no contract and it sets itself apart from other gyms.

Third space is a great gym, exceptional staff on concierge who always put a smile on your face before you work. Great atmosphere, and energy throughout the whole gym, special thanks to Fella who always makes my day!

Great gym, nice friendly staff, hassle free. Best gym in London.

I feel very safe training. Its immaculately clean and the staff are supportive as always. Everyone socially distancing and considerate!

First class equipment and facilities. A recent refurbishment means that there is now always equipment free to use.

Amazing club in the middle of Canary Wharf. As a foreigner and regular visitor of London I needed a place where I was able to continue my regular swimming training. After my email contact, the sales manager (Scott) invited me to visit the club, guided me throughout the amazing facilities of the club and offered me a very convenient week membership.
The pool is about 20 meters long which is more than enough for a good swimming session. The club doesn't use the regular and uncomfortable chlorine system but a modern one that is much more friendly with the body of those that like me suffer of some allergy to chlorine. Fins, pullbuoy and other training elements are available. Water temperature is perfect for swimming. After the training session, I was able to enjoy the comfortable showers and ample changing rooms. There is also available a very useful and fast swimsuit drier machine.
I was able to see the rest of the club and the spa, and although it looks amazing I was not able to use it this time. I look forward to do so on my next visit to London.
I am a regular user of these type of clubs when I travel and I can say that maybe this is the best I have ever visited. Congratulations to the owners and to the very professional and attentive staff.

The best club in Canary Wharf. I have been member for 2 years - great variety of classes and new equipment.