The St. Regis Mumbai Reviews

The feel is premium, Simply said.
The food is not the best specially at the prices it comes at.
The downer is the parking which though is manned by Vallets by the car takes forever to come.

It has good restaurants and great food with a good view. The hotel is posh and has a great feel, good place to visit

Very well done ambiance & food was great staff very cooperative.

Attended event in astor ball room , everything was perfect as it should be in a five star hotel , food was also good and sober , always a pleasure attending event in regis

Wow. Luxury at its best. Their upstair banquet Hall is expetional. There was a large selection of food on the function we attended on 2018 and they were just exceptional. The staff was very curtious (looked after my ipad for few hours without any hesitation). The washrooms are updated and comfortable.

Nice place it is 5 stars hotel in mumbai situated in lower parel

A service rendered by the staff confirms that they are world class people. They don't need any introduction. They are world class.

Salon could have been better in terms of selection of enamel for pedis...spa was fantastic...incredible massage therapists...fitness center has a rower and is well equopped... hotel itself and staff are quite friendly and the location leaves nothing to be desired! Wish there was a gift shop onsite for like online boutique...and maybe swimwear in case someone did not pack it:)

(Note: Review is only for the buffet restaurant. Haven't stayed there). For the price, you'll not find another buffet in the entire city of Mumbai that comes close to matching the variety and quality of food. Service is impeccable, with the staff going above and beyond. Highly recommended

Great hotel great view from rooms .. good food .. enjoy with friends to stay there ...

Staff, service, food- all amazing! Rooms are sophisticated & elegant.

Amazing hotel, there's a club called EXO its got a pretty good view but its a really small place.

This place is all about luxury...The staff is friendly and they make your stay more enjoyable. Been here several times still can't get enough of it :)))

Went to attend an event on March 6tth, and had to leave early to catch train (10pm is not that early also), they said buffet is not open. They could have given something in the box to go. They did not show any concern.

Finest and best service giving 5 star in mumbai and banquet service is also nice

Hospitality at its Best

I was there recently to celebrate my birthday.
All the staff were so very nice and hospitable. They exceeded my expectation. We were pampered.
The Vietnamese food was good and breakfast spread was amazing.
All the restaurant staff and the Butler created such an atmosphere which I will cherish for a long time to come.

Keep it up guys!!!

Nice location,well received by support staff,grand interiors with well equipped rooms.quality of food in the buffet was exquisite.

Very nice hotel, with very spacious rooms and good quality staff. They have an excellent roof top bar with a great view of the Arabian Sea.

Nice place and expensive food..
I work their photography video shooting

Attended an engagement ceremony at the Astor hall . Wonderful ambience, great service, fabulous food.

Stayed overnight. Poor responses and services - very sluggish front desk and concierge. No clarity on billings. Charged 30 K instead of 12 k , still struggling to get the balance back.not a value for money . Rooms large but wash rooms -drainage an issue. Poor city views compromised due to unclean .window exteriors. Food average. Checkout for traffic congenstion to reach this place

It's great place but inside the building it's like maze

Service. Service. And service. The place wins hands on personal touch in every service. Otherwise great as expected of a star hotel.

We stayed at St.Regis to celebrate our anniversary. Although there were initial hiccups during check-in the staff more than made upto us during the stay. fantastic hospitality and will visit it again.

One of the iconic hotel in mumbai , perfect destination for wedding and corporate gathering and meetings .

St. Regis is one of the best hotels I've ever stayed in. With the rooms being of a design that combines modern minimalism with transitional motifs, the cuisine also encompasses the best of the taste and culture (trust me, the North Indian food here is marvelous) and international additions like sushi (that I'm a big fan of).

A very polite and helpful staff. The facilities are well maintained and the event management support was seamless.

Review on Brunch on a Sunday 24/01/2020

Time : 1:30pm

Headed to floor 9M

Welcomed well by the greeter at the entrance and considering Covid-19 situation in place self declaration was taken and Aarogya Setu app was checked.

Hand sanitizers placed everywhere and where you want it specifically without hindering the interior decor of the restaurant.

Escorted to the table and menu ( paper printed not the best ) was given to choose from alcohol / non- alcohol menu. Luckily had a table close to food stations.

Pros:

Food & Beverages::

Lovely Yum food. On the date we went : Pizza Margherita ( just like in Italy) , lobsters with asparagus n other veggies on lemon grass , lamb chops , pork grilled sausages, grilled prawns ,Thai noodles , salmon salad , baby octopus, pork belly were the best ! Do try their cakes. They have a very creative pastry chef ( very bright and welcoming young lady) ! Visually appealing and yum.

We tried almost all of the cuisines except Indian so can t say much about it.

Seating ::
The place was full but the seating were placed very spaced from all others so as to keep socially distanced as best as possible. Never had any disturbance from any client nearby.

Service::
A young man named Rajesh took excellent care of our needs at the table. He was gentle , polite , professional and with lot of good spirit of hospitality. That man needs a shoutout for his excellent attention to all the clients he served.

We were happy about the other staff too. They were kind to answer questions and polite.

Covid care ::

Hotel elevator buttons were masked with transparent plastic sheets and marked date and time placed so as to replace them frequently so to avoid contact exposure.

Good availability of hand sanitizer everywhere and at places where you look for it. At dining you could take your masks off but they have requested to have masks on at all food stations so as to provide safety. All staff and chefs wearing masks. Minimal contact with common utensils and silverware at food stations. Good.

Cons:

Layout::
The place is elegant giving justice to its class on decor , furniture etc.

Food stations do have name tags but it s not so prominent so as you have great chance to miss some cuisine. We found the Indian food station at the back when we were half done.

I suggest you first to go around at all food stations looking what they have before you picking up something to dig in. Might help you organize better.

Silverware::

They clear your extra plates and used up plates very often and keep the table very neat and clean. Only problem is that the silverware were never replaced so that you need to keep taking care of your silverware for the entire service. I felt not every now and then but a request could be made by the waiter for the same / could offer. Let the client choose.

Rajesh did care to bring teaspoons as we had requested for coffee.

Summary::

A nice place to escape the city rush and heat. Cozy , elegant well taken cared property. Well mannered and caring staff. Comfortable pricing. Fills tummy and hearts.