The Ritz-Carlton San Francisco Review

This Frisco hotel is overrated. Everything was overpriced. Room not too clean. There was a skid mark in the toilet bowl which means the toilet was never cleaned. Shower drain backed up. Not coming back.

Great service by the staff. Location is ok not great but close enough to Union square. Rooms and building are a little dated and could use refurbishment. AC in my room did not work well.

We didn't stay here, was here for a conference. The staff were very helpful and the building was gorgeous!

Beautiful room equipped with a sitting room, two bathrooms & 2 TVs. Easy access to the lounge for meals. Attentive staff, good food and clean atmosphere.

Always friendly staff and I can't think of anything I didn't like about my numerous stays here.

This Ritz in San Francisco is certainly keeping to it s brand and reputation.
I stayed for 3 nights in one of the club rooms as part of their Amex Fine Hotels and Resorts.
Check in was straight forward and not busy at 12 noon. I was able to get a room early without any drama.
The room was well appointed, nice big bathroom with separate shower and bath. Amenities were good quality.
Room had all that you could expect, desk, separate chair and more space than you can honestly expect given the price of San Francisco real estate.
The club floor had drinks and food available pretty much from morning to the late evening. Lots of variety and there did seems to be changes to the menu each day.
Staff were discrete, friendly . By the end of the first day staff were greeting me by my name at the front door and in the lounge.
The hotel is excellent and exceeds expectations.
Points that amazed me were my electric cables were bundled together with RC Velcro straps and there were even glasses cleaning cloths left for me next to my reading glasses.
In the foyer there were free fortune cookies (a San Francisco invention) with fun facts about San Francisco in each one: Denim Jeans were invented in San Francisco!
The hotel only has one flaw and it s and plus or minus depending on how you look at it. It s location is on top of a very steep hill. This means great views and less people coming by however if you are a walker, expect a work out each time you leave and arrive back at the hotel. This was not a walk home from Market street with bags of shopping venue. I caught an Uber more frequently do to the hill. Your mileage my vary.
Overall am amazing hotel, great experience, just be aware of the hill!

It was an amazing time and place to work with Seigal.

The Ritz is a very nice building with a lot of amenities meeting space looks great. Possibly the only downside would be that as in San Francisco it is surrounded by very steep hills. That being said it is a nice property and I would definitely come back.

An Unknown Gem for Lunch! Attentive service, great atmosphere. The Green salad with flank steak was perfect. Expensive, but no riff Raff...

Loved this hotel! Service was amazing and the rooms were clean. The club lounge was by far our favorite part about our stay. Amazing food, layout and service. A very helpful man named Alex in the club level made our stay especially memorable. Def recommend asking for him by name.

The only thing I was surprised about our stay that they didn't have was that there was no pool or jacuzzi. Bummed about that but this place still deserves 5 stars. Obviously, I would come back here.

Nice hotel and the lounge bar is accessible in price and welcome even if you're not a guest.

Very good customer service and very friendly staff in a nice neighborhood!

Loved the new look and renovation of the hotel. Still beautiful and great service.

It s a street over from China Town. It s a beautiful hotel to stay in and when you can make it a business expense, even better. Everything is ridiculously perfect, but at these rates, it better be.

The staff here is just fabulous! Thank you for a great time! Miguel, your recommendations were the best!

A venerable institution in downtown SF. The neighborhood can be a bit rough, but the hotel is excellent. Great lobby bar.

We stayed on the club level. The service is spectacular! The staff goes out of their way to make sure everything is perfect!

Nice drinks, great location, very close to the piers.

Beautiful location for an event. Excellent staff and good food.

What a special treat. This is a beautiful hotel. Club floor was awesome. Great location.

Attended a wedding at the Ritz recently, and everything was just top notch. As you would expect the decor was elegant and extravagant, but the staff we also extraordinary. In even the simplest interaction with them you could tell they actually cared and they were quick to smile and laugh with you. Excellent experience all around.

This is not a luxury hotel, the rooms are old and in desperate need of a remodel, or at least a cleaning, furniture is dirty and needs to be replaced, tv's are outdated, staff is not accommodating, and didn't even honor the terms of our reservation with no explanation. Four Seasons is So much nicer for about the same price.

Wonderful !! The attendance of the staff is perfect! The bar very cozy. Awesome dessert!

This hotel is all class. Excellent front desk and concierge team.

I love this Ritz. Great location near Grace Cathedral and Union Square. Quaint boutique feeling. Gorgeous bar. Nice rooms.

Classy establishment feel. Tasty finger foods and helpful service.

Visited SF for the 2nd time and decided to splurge a bit and stayed at the Ritz San Francisco. My wife tells me the next we come back to the Bay Area, we will be staying at the Ritz again.
The staff was great, polite, professional. Everything you want in a luxury hotel experience. Amenities were great. The lobby had newly placed fresh flowers everyday. Highly recommend the Ritz for anyone who is looking for a great place to stay and is convenient located in SF

What a great experience! I did not stay overnight but was attending a professional event. The staff were friendly and courteous and the venue superb. The formal dinner was quite good as well. Overall a very positive experience.

Book the club level. Alexander on the club level was incredible. Travel, Restaurant, Accommodations, Attractions, etc.... very helpful. We highly recommend, they made our trip memorable. Restaurants, our appetizers and serve as our late night concierge s due to his assistance.

Had Saturday afternoon tea at the restaurant as part of breast cancer awareness month. All of the pastries served had a pink component to it. The food was good and the service was amazing. I only wish they served more traditional afternoon tea items. There were mostly small dessert pastries.

As usual, great service and nice ambiance. Always love staying there .

I delivered groceries across the street, I can't speak of the hotel's amenities. But from what I saw from the outside, the workers looked professional

Visited the hotel for a wedding. The event was very well catered, food quality was excellent and the staff was extremely friendly. Overall a great experience.

Food was good but drinks could have been priced a little better.

Well situated close to a number of San Francisco landmarks and tourist attractions including the At&t ball park, Chinatown's dragon gates as well as the pier and maintains a feeling of being tucked away from all the hustle and bustle. Staff was friendly, rooms comfortable, complementary coffee on point (only complaint is that they ran out so quickly and didn't have a wider variety of tea options.

Recently renovated but too modern for the heritage of the building

They put chocolate strawberries in our room to celebrate our anniversary, even though I used points for the room. The service has been great.

Beautiful architecture. Food served was amazing. Clean area with nice lounges. Old designs. Service was amazing by the concierge. Very quick and easy.

5 star all the way! Great staff and engineering group.

Very nice hotel, very good food and the staff are top shelf!

It's the Ritz-Carlton. I can't imagine how it could have been more perfect. The staff was attentive, professional, and treated us like royalty. The suite was spacious, clean and comfortable. No other hotel compares to this.

Classy, the staff is extremely polite and courteous, and even the lobby smells amazing!

Great service! Jennifer the bartender was excellent! Shakhar room service was very professional and nice. All the staff were professional and nice. Thank you for making our anniversary memorable. Will definitely be back.

Beautiful hotel in a great part of town. The setting was perfect for a VIP party and silent auction charity event

Venue was very professional and the event space was large

As usual extremely wonderful service. Thank you for honoring grand daughter's birthday. Enjoyed our stay.

I'll admit, I definitely felt like an imposter when checking in but I was quickly put at ease by the incredibly gracious and hospitable staff. Many hotels in San Francisco are expensive because of their location alone. The Ritz Carlton, while pricey, makes you feel good about your investment. There doesn't seem to be an aspect they overlook, be it the second turn down service of the day, the fortune cookies in the lobby, the lavish bathroom... even small things like having ice ready for you in your room before you get there, or being able to use your own Netflix. In short, I didn't think a hotel like this could live up to the hype. For me, with beautiful accommodations, the texts and emails asking how they could make things easier that were met with a timely response, and a location in the heart of where you want to be, it certainly did.

Room and beds were very nice. Service was real slow to bring bags to our room. Other than that the stay was very nice.

My self and my wife highly recommend this hotel. We have stayed multiple times and any time in San Francisco. The hotel is absolutely stunning, you will not find better service!

Came here for a special party event on a Saturday afternoon. I didn't know the Ritz was on a hill, it made walking in heels a bit of a challenge. It was crowded inside the lobby, yet clean. Bathrooms were nicely stocked with hand towels and had big mirrors, great for touching up your hair and makeup. The plated lunches served were cold and very hard to eat. Service was only okay, hard to flag down our waiters to get drinks/refills. One even spilled my tea in front of me. Otherwise, beautiful space and had a fun time at the event.

Stay here for a moment only, 2 hours in the morning time, to get a breakfast and pick up other guests.
It was a very nice and tasty start for the day, go to 'History Car 2006' at Pebble Beach and ended up in Monterey.
Late greetings from Germany, Wolfgang

Great location, walking distance to Union Square, where plenty of shopping can be had! The room is spacious and the service staffs are excellent anticipating your needs. Definitely coming back again!