Located between Fort William and Glencoe, this 3 star hotel has a friendly staff and offers a good breakfast. Pitifully, the room I have ocuped had a terrible bed and an old-looking bathroom with an almost unusable shower. The TV was ridiculously small but works well. The hallway to my room was smelly and the walls were half painted and full of humidity.
Just spent 3 nights at this 'hotel', unfortunately and stupidly (I know) paid on booking or would gave turned round and walked out immediately. The images of rooms, etc. on website do not in anyway reflect what you actually get. We have never stayed in such a run down hotel ever. The pictures below were taken during our stay and are genuine. There were other things which were tired and unsafe and please take a torch with you as there was no lighting in the carpark when it gets dark. The b&b cost for 3 nights was obscene for what you got. The only reason it's gets 1star is because the majority of staff where friendly, really helpful and are trying their best but it is not their fault the owner has it open in such a condition. PS - the scenery however is fantastic.
Lovely hotel. Staff so friendly service excellent. Rooms could do with a refurb get rid of damp patches and fix the wallpaper on ceiling and wall.
The worst experience of my life, disconnected furniture, mold on the walls, disgusting smells of food all over the hotel, the horrible mattress, dirty and old carpet ... I can not say anything good, nothing to do with the photos they publish in your web
Some rooms are in need of renovation.
Restaurant little choice
Great price for a lovely hotel. Got there with really rubbish weather but the hotel was cosy and welcoming. Staff were great and the rooms lovely, a great big comfy double bed. Bathroom was a little dated but was clean and that's all that really mattered.
Excellent value for money.
It located right by the lake / sea.
Good breakfast.
Food is top notch. Lovely dining room with an amazing view. Toilets not so nice.
Lovely hotel in a beautiful location. Great service and friendly staff. Would definitely recommend.
Lovely place with a great service and delicious food. We took our two dogs to the bar area and enjoyed a lovely meal.
A bit expensive.
Beer garden has a beautiful view
Worth a visit
Onich and Ballachulish are in a beautiful part of Scotland with gorgeous scenery. However, based on our experience, don't stay at the Onich Hotel. If I used the word "tired", it would be a huge compliment. The rooms were dirty, bathrooms grimy and had poor fittings (tap trickled all night), beds not comfortable, high traffic noise through the thin walls... and service with an attitude to top it off. I attach one photo showing the disgusting bathroom wall/ceiling.
Lovely location, friendly staff and good breakfast.
Stunning hotel and loved the carpets, looking forward to doing them again
Great hotel, room was tidy and bed was comfy. Evening meal was very nice so was the breakfast. Friendly staff.
Beautiful views from the rear of hotel where you can enjoy a pint
Very nice choice. Cooked perfectly. Very friendly
Dated and worn. Poor wifi. Restaurant food and service was good.
A little run down but friendly , welcoming staff. Fantastic views and location.
You have to try the pods. Look at that view! Amazing & dog friendly
An old but very authentic hotel with a breathtaking view of Loch Linnhe. In the evening you sit in the bar with a whiskey or ale together with the locals from the village.
Nice hotel and views. Room was great exept from the road noise as we were at the back of the hotel and the room shook when lorrys went past. Very clean and comfortable. Scenery was outstanding.
Overall the hotel is nice. The rooms are a bit dated, but the facilities were acceptable. We had a very nice view out of the window in the morning. The staff were generally very helpful. We would especially like to commend one of them. We do not his name but he had a viking-style ponytail and shaved sides and top. He was very efficient and friendly. We hope he gets a pay-rise. On the other-hand, the receptionist was a bit clueless. It took him a while to find our booking and he kept forgetting which rooms we were in.
Only baffles on the balcony between the rooms and it is perfect.
Hotel could do with an upgrade aswell as overall customer service. Paint was peeling off walls and wasn't too impressed with the bathroom, could do with an updated shower and better lighting.
We made a booking at this hotel when they had a wedding on. They closed the restaurant for all other paying guests without even informing us when we made the booking. They didn't even tell us when we checked in. Came back from a full day out to find we couldn't even eat in the hotel and had to try find somewhere nearby which was limited given the location. Thought this was really bad customer service and slightly disrespectful of all other paying guests.
They didn't have all tables set up at breakfast. The girl came to take our order for cooked breakfast, told us to help ourselves to the continental yet we had to ask several times for cutlery to be brought over. Then when breakfast came our table was full of plates/bowls from the continental and the staff just squished the cooked breakfast on the table and didn't even clear away the stuff we were finished with. Small things like that just add up to create a disappointing overall customer service.
Glad we were only staying for 2 nights as I would not have liked to have stayed there for any longer. We were lucky enough to have a slight view of the Loch which was lovely but we weren't really in the room long enough to enjoy it.
Nice cozy hotel next to the loch and 10 min drive to Fort Williams.
I haven't stayed. But the staff treatment is deplorable. Please look at Facebook reviews to shed some more light on this horrible treatment of its staff.
Excellent staff (Jessica) and easy to deal with. Made a potentially difficult and expensive situation very different. Would definitely recommend. Lovely location and others could learn a lot about customer service. Recommended.
Amazing location, friendly staff and good dinner. However, the rooms are really in need of refurbishing. Overall value for money is ok.
Well. They welcomed us and prepared a table for dinner. Waitress nice and very helpful. Excellent value
Poor service, room sub standard, the staff weren't very helpful, it was cold and wow! The prices were far too high for the level of service you got! Yes the views were amazing, stood outside, not when you have a flat roof to stare at! Hardly and drinks available at the bar! Certainly will never recommend this place to anyone
Stayed for a week. Very friendly and helpful bar and dining room staff. That's the only thing that is good about this place. Management have no interest in their guests
Lovely welcome, good food. Fantastic views of the loch and mountains.
Wonderful location on the shore of the Sea Loch. Twin room ample size. Bathroom has bath and shower. All you can eat hot and cold breakfast. Restaurant food was very good but booking a table is recommended as it can get busy. Decent choice of beer including real ale, and a lots of whiskies.
Lovely hotel overlooking loch linnhe with good clean room and a hearty breakfast. Would definitely go back
A little run down but friendly , welcoming staff. Fantastic views and location.
We had the most fabulous time at this hotel. Views were stunning and lovely to wake up to. Room was huge with plenty of storage and spotless. Staff were great and chatty. Food was excellent we were really impressed. Service was excellent as well especially during a pandemic. All very well organised. Will definatley be returning soon. Thanks for your hospitality
I stayed three years ago and had a great time. Excellent cuisine, very friendly staff and very characteristic rooms. The view is beautiful then.
Stopped for a coffee.
Despite being the only guests in the place the [surprised] chap on reception made us a coffee with some biscuits.
Location location location....it kind of makes it.
Staff are friendly and the hotel isn't expensive to stay at too.
Traditional but super clean, food in the restaurant was pretty good too especially the steak and ale pie.
The hotel deserves a refurbishment. High prices but in the standard of the region. The restaurant is good and plentiful.
A bit in decline, very correct breakfast, good parking area, rooms and toilets need an urgent reform
Only popped in for a drink. Staff was friendly but not chatty. It wasn't late but it was apparent they would be closing when the last of their dinner guests finished up, which they did. Atmosphere was quaint but very tired. On the upside, decent whisky selection and prices were fair.
linkedin.com
